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Timothy W
Customer Reviews for Motts Powersports Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Stop sending phony reservation update I wasted a lot of uber money going to a place to rent the truck that y'all told me my reservation has been updated to but it had not been
Kevin GN/C
SHARON KNothing the experience couldn't have been any better
WILLIAM CWe love Motts and always have a great experience.
LAURA WGr8 and friendly service.
TERRILL DThe truck was difficult to steer due to alignment. The cab of the truck was filthy. The truck definitely needs the attention of a mechanic. I will not use this location again.
Shawn EThey did not have the hand truck I reserved or the blankets I ordered. I was told I could go to another location to find that stuff. Not happy with the fact that equipment in my reservation was not available.
Deandrea DGracias
LORENZO TStaff was friendly, location was easy to find.
David SNothing really, except maybe let us ride one of your awesome dirt bikes. 😆
DONALD LGreat staff... easy yo talk to and very friendly. Was a very quick pickup and return process as well. Trailer was in a spot that was easy to hook and book from.
Roland VThe U-Haul was stolen, which I reported to the Salisbury Police Department, and I was still left with over an $880 dollar bill.
KISHA MEnsure that the customer has everything on their order BEFORE the customer drives away. Have better staff that are helpful, not rude and well trained.
Jason PEverything was fast efficient and they have great customer service.
JUANITA M100 %
JOSE ZExcellent customer service
GARY FN/C
DEVEARN WI only needed the truck for a few hours and it was extremely over priced. Almost 90 to rent and the gas hand went from 3/4 full and when I was returning it the gas was exactly on half tank. I put 50 in gas and the gas hand didn't move at all from the half full mark. It was a ten foot truck and although the tank is larger, I question the calculations of the fuel indicator. I was told if the gas hand didn't register where it was when I took the truck, additional charges would occur. I suggest you take the false advertisement of 19.95 out of the windows of the uhauls. It's profoundly misleading.
Linda Bfolks at Motts very nice
Georgia SJanie was very helpful over the phone. She explained the procedure clearly and it was a joy to work with her and Mott's Power Sports.
Dominic GThis was my first time doing a one way trip. The sales reps made the process easy and quick.They also made sure that I had a drop off location confirmed. Picked up in salisbury and dropped off in charlotte. Thanks, Mott's powersports, for making my move a success!
CHRISTINA BGet truck serviced. Truck has something wrong with steering and odlong kind of rough.
Gary SThank you all will see you soon have a good summer thanks
Nehemiah CPlease make sure the gas was checked in correctly.
ANGIE AWhen we went to turn in the U-Haul, the person that we spoke to tried to get us to turn it to a location across town that would have been extremely inconvenient. He told us that there wasn't room at the normal location that we return at which is about 2 miles from us. The owners were at our normal location and said sure that we could drop it there. We were very disappointed to have been tried to be forced to take it to another location that was so far away.
SCOTT PCustomer service awesome!!
Georgia wNice people
FOREST WWe got just what we needed for a motorcycle transport! Thank you, Mott's!
Lori SEntire process smooth and professional
Donald VWe had a great experience renting a U-Haul trailer. They we very helpful and friendly. Highly recommend Mott's!
Tracy MVery professional and courteous
Dale WThis location was the smoothest pick-up & drop-off of a Uhaul that I've ever experienced. The owners/employees were extremely helpful & super polite.
Nathan WExtremely friendly and helpful! Will definitely be back and would definitely recommend to anyone in need of their services!
CHRISTOPHER SI won't be using uhaul again I was Over Charged $ 46 dollars my credit card was charged 3 different times and the fees are ridiculous
Sean GVery good interaction with the nice lady who checked me out.
andrew kThe gentlemen that checked me out at 8:00 am on Saturday morning couldn't have been more pleasant, helpful, and kind. Excellent franchisee. Couldn't be happier.
Philip SJaney was a brilliant help when dropping off the truck.
TIANCA CJanie was great! Very friendly staff!
Torend EDrop off went great the only problem was the fuel. When we picked it up the gentleman told us half a tank. We put gas in it the night before and I thought had actually left a little over a half a tank. We were charged $11 for fuel. Other than that all good.
Amanda GGreat client service
Miles ANada
kelly hThis place was easy to deal with. The owner did a fantastic job with the coordination with our schedule.
Lynn RBEST uHaul I HAVE EVER USED
GREGORY HNada
Cynthia M