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MELVIN B.
Customer Reviews for Motorcar Resource
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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There was no covid 19 precautions taken. The lady at the desk had no mask on . when asked if the trucks were sanitized between rentals , I was told the were not and at the very least steering wheel and door handles should be wiped down
Gary S.The ladies here are great. Had a problem with the equipment and they tried their best to take care of.
DANA C.Very clean location and super helpful. Made the rental process very smooth.
tina F.I thought it took way longer than it should have to get me on my way and these folks had a 5 year U-Haul sign hanging in the office.I don't rent U-Hauls often so I can't say it is normal or not but it sure seemed to be much less organized than I expected on both ends.I do understand that this is a part time job, they don't do these every day so I wouldn't expect them to be exactly proficient but it seems they spend an awful lone time staring at the computer not seeming to know what to do next.
Phil G.The staff member that was on location was very kind. I showed up very early to pick up my rental and she was able to get it to me an hour before my scheduled pickup time. However, I was overcharged for my moving insurance and she was not sure how to change it. Overall, a very positive experience.
Kevin B.Very nice people
gary W.