Comentarios del cliente para Mostellers Wrecker Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Mostellers Wrecker Inc

Grado total:

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Lyndsey C. en

Grado:

El cliente no dejó un comentario.

Matthew G. en

Grado:

El cliente no dejó un comentario.

Nina T. en

Grado:

Very friendly staff. Truck could have been a little cleaner but it drove well. Will use this location again.

devin m. en

Grado:

El cliente no dejó un comentario.

Andrew G. en

Grado:

I usually do not leave comments. But i ahd to make an exception. The customer service here was just amazing!! Everything was so easy and ready to roll. Will use them again!!

GEORGE T. en

Grado:

El cliente no dejó un comentario.

Carla P. en

Grado:

El cliente no dejó un comentario.

Harry S. en

Grado:

Great experience

Jeff J. en

Grado:

El cliente no dejó un comentario.

A B M. en

Grado:

El cliente no dejó un comentario.

Deborah A. en

Grado:

El cliente no dejó un comentario.

Hoyt F. en

Grado:

El cliente no dejó un comentario.

Deborah H. en

Grado:

Very nice service

Thomas D. en

Grado:

The people who usually take care of returns were not in. The guy who helped us did his best but finally told us, very nicely, that he wasn’t sure how to check the truck back in so we could leave and he would take care of it later. We left without a receipt. He tried but it was not his job.

tony t. en

Grado:

Could not rate dropped off after hours. I had to submit answers but never walked in the facility. Thank you.

andy s. en

Grado:

One of your dealers in Birmingham, AL phoned me after seeing my rv broken down beside the interstate. He offered to help me find a wrecker and offered to tow the rental trailer to his place of business. I did not need the help but was very appreciative of his kindness and willingness to help us .Kudos to Uhaul.

judith m. en

Grado:

this was a wrecker service and they were clearly more i terestes in that. the Owner did not know how to so my contract and seemed interested in just running my car. I was charged for aomething I didnt want and he did try fix it because it was his fault and told me it wiukf have to be fixed when I tuened it in. truck was finr experience there... neber again.

William M. en

Grado:

El cliente no dejó un comentario.

Greg P. en

Grado:

El cliente no dejó un comentario.

Chester K. en

Grado:

El cliente no dejó un comentario.

paula b. en

Grado:

I called corporate and emailed Chris Clark with zero response . Truck was trashed , not at correct gas , wipers did not work and it broke down on Saturday because the ground wires was not connected to battery .terrible service and no callback . That is poor leadership and I intend to work my way up the ladder to address this issue . No credit back ! Nothing !

Mary W. en

Grado:

El cliente no dejó un comentario.

Aaron W. en

Grado:

Nothing

Joseph R. en

Grado:

Increase the mileage use.

thomas s. en

Grado:

The trailer was full of packing trash and I mean full. I dumped two pickup truck loads from the trailer.

tina e. en

Grado:

El cliente no dejó un comentario.

Ed M. en

Grado:

Everyone was friendly.

Joey G. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

El cliente no dejó un comentario.

Wesley M. en

Grado:

El cliente no dejó un comentario.

Lela L L. en

Grado:

Be more phone user friendly answer the one 800 U-Haul phone number

Brandon D. en

Grado:

El cliente no dejó un comentario.

MICHAEL S. en

Grado:

Check in was quick.

Tom G. en

Grado:

Equipment was clean but light pig tail was damaged & had to be exchanged. That was minor compared to the fiasco I went thru trying to p/u trailer. They assigned me a trailer that was blocked by 2 other, same size units. I asked them to swap my rental to one in front but they declined & proceeded to have me hook up to somewhat buried trailer. In pulling out your trailer was damaged by one of your trucks it hit. Man trying to help me was nice but not on top of job at hand. This could have been avoided had they switched me to an other trailer. I have used U Haul many times, always with good experience. This location needs some training.

TRACY S. en

Grado:

El cliente no dejó un comentario.

Charles K. en

Grado:

I arranged for the rental on line. I wanted to rent from the Uhaul Rental center in Hixson. The Uhaul app forced me to rent from this location - 25 miles out of my way versus desired location. I specified with the on-line app that I wanted to return if to the Hixson TN location. When I picked up the trailer, I specifically asked if I could return it to the desired location. I was misinformed that I could. Although I had filled out the rental data on line, the person had to re-enter every piece of data I submitted on line. As I was returning the trailer late in the day, I would have had to pay additional day as I could not have returned it prior to closing. As the Uhaul app selects the location for pickup even if specified another is specified, this software does a dis-service to customers. I would strongly recommend against anyone using the app other than for informational basis only - never contract for a rental. Because of the miss information, I was charge 2X the drop off charge and was informed I voilated the contract.

Willie B. en

Grado:

Nothing. Awesome job!!

Allyson F. en

Grado:

El cliente no dejó un comentario.