Customer Reviews for More Convenience Store
(U-Haul Neighborhood Dealer)

536 comentarios

#8 539 Queensland Dr SE   Calgary, AB T2J4G4

(403) 252-2501

Horarios de la ubicación

  • Lun. - jue.: 8 a. m. - 8 p. m.
  • Vie.: 8 a. m. - 9 p. m.
  • Sáb.: 9 a. m. - 9 p. m.
  • Dom.: 9 a. m. - 7 p. m.
Horario especial
  • 8/10/2022 - 8/13/2022: 8:30 a. m. - 7:00 p. m.
  • 8/14/2022: cerrado
  • 8/15/2022 - 8/20/2022: 8:30 a. m. - 7:00 p. m.
  • 8/21/2022: cerrado
  • 8/22/2022 - 8/27/2022: 8:30 a. m. - 7:00 p. m.
  • 8/28/2022: cerrado
  • 8/29/2022 - 9/3/2022: 8:30 a. m. - 7:00 p. m.

Show All Hours

Servicios en esta ubicación:

Contáctanos

(403) 252-2501

#8 539 Queensland Dr SE
Calgary, AB T2J4G4

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 8 a. m. - 8 p. m.
  • Vie.: 8 a. m. - 9 p. m.
  • Sáb.: 9 a. m. - 9 p. m.
  • Dom.: 9 a. m. - 7 p. m.
Horario especial
  • 8/10/2022 - 8/13/2022: 8:30 a. m. - 7:00 p. m.
  • 8/14/2022: cerrado
  • 8/15/2022 - 8/20/2022: 8:30 a. m. - 7:00 p. m.
  • 8/21/2022: cerrado
  • 8/22/2022 - 8/27/2022: 8:30 a. m. - 7:00 p. m.
  • 8/28/2022: cerrado
  • 8/29/2022 - 9/3/2022: 8:30 a. m. - 7:00 p. m.

Show All Hours

  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

Don't use this retailer

Cameron W. 
Clasificación:
5.0

The person who helped us was pleasant and made the whole process seamless. I really appreciate how everything was as he explained, no surprises.

Marie W. 
Clasificación:
3.0

I was told by the employee that I could drop off the trailer at any location as it was a one way rental. It turned out this was not the case. After spending several minutes on the phone I managed to be able to speak to a human that was able to help me. In the end I was able to drop off trailer at a more convenient location.

John B. 
Clasificación:
5.0

Extraordinario servicio al cliente

John N. 
Clasificación:
1.0

Get someone we can understand. Location was not nice. Your website is crap.

patti N. 
Clasificación:
1.0

Lady was very abrupt. On phone & kep customers waiting, very poor service & attitude.

Dave M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hitenkumar B. 
Clasificación:
3.0

El cliente no dejó un comentario.

William C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GRAY S. 
Clasificación:
1.0

I reserved this equipment online and since I have insurance coverage from my insurance provider and from my credit card, I waived the insurance however upon returning the vehicle I was charged $15 insurance which I confirmed with the vendor in the beginning of my trip is canceled and she said yes. I tried calling ubal customer support but the wait time was 1:30 hrs which not really relevant for me to wait in the store and call uhaul customer service.

Ishwar C. 
Clasificación:
5.0

Staff was very knowledgeable. And helpful Arpit Parikh. - 587-288-8885

arpit P. 
Clasificación:
5.0

Availability of different size of trucks

Azwan G. 
Clasificación:
1.0

The truck was showing low air pressure in the right rear tire. When I went back inside to tell them this they tried to tell me that it was totally fine and it's fixed. When driving I stopped to check the pressures for peace of mind to find that the pressure was low. Not good service and not good quality. Definitely won't be using this location again.

Alex E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hui Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

April M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dmitrii N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Isabelle B. 
Clasificación:
1.0

Truck was garbage fuelled it up and gasoline fell to the ground no inspection done, no roadside assistance. No other trucks available. Worst experience ever will not be renting hauls again

Adriana A. 
Clasificación:
5.0

I had no idea it was so close by, and there was a van available the same day without even making an appointment. Very fast and easy and convenient.

katie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael E. 
Clasificación:
5.0

Easy in, easy out that is what it should be all about.

steven B. 
Clasificación:
5.0

Dealer was fantastic, friendly and so helpful. Highly recommend the Queensland Calgary location

Richard P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jonhzyl A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ricky A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Favier P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark H. 
Clasificación:
5.0

Excellent service

Brad L. 
Clasificación:
5.0

It would have been nice if the interior of the truck was clean.

jenne T. 
Clasificación:
4.0

1. Have a scraper or snow Brush to clean the van. 2. Agreement is base on fees per mile !! S/B Km. 3. Had to pick up a bigger truck because it was not available to the initial closer location costing more km fees ($20) 4. The solution; the different in km between 1st location and second location s/B credited 5. THE OWNERS WERE GREAT TO EXPLAIN THE invoicing system. 🙏🙏🙏🙏

Andre C. 
Clasificación:
5.0

My truck was almost empty so i think the gas should be at least half tank so that customers won't get panic after picking up the truck thanks.

NurudeenKofi Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew G. 
Clasificación:
5.0

great service! rep at the store helped me get logged in and was very helpful!

Paul D. 
Clasificación:
1.0

I am very upset. They charged me 171.10dls on my receipt. Tomorrow I'll go to that store to check what is happening

juan G. 
Clasificación:
3.0

The attendant need to change her attitude or be changed, She was rude, impatient and very insulting in her interaction with me. The equipment was in good condition but gas tank was completely empty.

olaDele A. 
Clasificación:
4.0

good location. easy access. attentive and caring staff

Richard H. 
Clasificación:
1.0

The van tire were completely worn out.

Deepak K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley M. 
Clasificación:
5.0

Fast friendly service. Thanks

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

joel F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pam O. 
Clasificación:
3.0

Make the rental cheaper.

Catherine M. 
Clasificación:
3.0

Very quick and easy to follow service

Keith G. 
Clasificación:
5.0

Very pleasant associate who was helpful while I tried to park the trailer. We got it parked! Quick check out!

Judith C. 
Clasificación:
3.0

The internet was not working well and it took over twenty minutes for the sign in to be completed.

Aimee S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter D. 
Clasificación:
5.0

The experience was quick and easy.

heidrun V. 
Clasificación:
1.0

I always rent Uhauls when moving however this is the absolute worst place I've ever been. The Asian lady who runs this place, yelled at my husband and I. She gave us the worst attitude. And skipped us in line. I had to say something… Defiantly the rudest customer service we've ever experienced and we will never be coming back. She should not rent out U-Hauls….. Absolute worst experience..

Liam M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

okiemute O. 
Clasificación:
2.0

The box of the truck was extremely dirty. The battery light was flickering off and on.

Lawrence B. 
Clasificación:
1.0

It was our first time renting a u-haul so we weren't sure how it works. The fuel was a quarter full and asked the lady if it was suppose to be full tank. She answered in a high-pitched voice. She was so rude and started yelling at us after a few minutes of explaining non-sense answers that we didn't even ask.

Christian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Perry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sungmin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sergei P. 
Clasificación:
5.0

Don't allow users to book a pickup time when the location is actually closed and the location doesn't have the ability to allow 24 hour pickup. The store owner, processed my rental before he actually opened. The location was great... it's your app that need serious work... and I was on the 800# for over 20 minutes, when the location owner stepped up and did their job

James B. 
Clasificación:
4.0

It was fast close to home and easy, the truck was dirty, but ok.

nicolas A. 
Clasificación:
3.0

The rear right turning signal light was not working on the vehicle. Makes driving dangerous if you turning t and the vehicle behind you does not know.

Aqil J. 
Clasificación:
5.0

Very good experience

Yong L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon W. 
Clasificación:
3.0

The truck had not been cleaned from prior use. Was very dusty and smelly.

Nick L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abhilash A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lora W. 
Clasificación:
5.0

The customer service guy was amazing

Christian V. 
Clasificación:
4.0

The only thing is I had reserved the moving pads as we were moving items with glass. They did not have pads at this location. It would have been nice to know ahead of time so we could have been prepared. The gentleman at the location was very pleasant and easy to deal with. The van was in excellent condition.

Wendy B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Abhimanyu C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed P. 
Clasificación:
3.0

I needed a quick turnaround for the van rental the 1-800 service was professional and made the arrangements. The rental location expedited the rental efficiently I would highly recommend

Jeff L. 
Clasificación:
1.0

The store is very dirty and messy

Aysha A. 
Clasificación:
4.0

I rented the u haul van today at 3:30pm and done at 5:39pm. The staff asked me if i will use the same card and i said yes and he did the transaction in his computer and printed the receipt and it was $53.69 . I tried to call the store today but it was closed because i just noticed when i got home that on my debit card transactions that u haul charged me $110.20 instead of $53.69 only I am so disappointed because if i didn't check it i will never know that he charged me double I will call again tomorrow

Gean D. 
Clasificación:
5.0

Online reservation was easily completed with easy process for pickup; Van was very clean; dropoff was hindered with computer online access unavailable resulting in customer service representative completing vehicle return on mobile phone.

Gordon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew V. 
Clasificación:
4.0

El cliente no dejó un comentario.

. N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Danielle H. 
Clasificación:
4.0

Great help from store manager both picking up and dropping off trailer.

Leon D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terence B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Wade L. 
Clasificación:
4.0

El cliente no dejó un comentario.

paul D. 
Clasificación:
2.0

El cliente no dejó un comentario.

Melanie M. 
Clasificación:
3.0

When I called in for a quote to rent a van for a few hours, I was quoted $20 plus .59 per km for mileage. When I picked it up I was charged $172.15 as a deposit (fine but would have been nice to be told as what if I didn't have that much available on my credit card) and then the contract said .89 per km, plus I was told I had to also top up the gas to return it at the same level it was when I rented it (also fine but should have been mentioned in the initial quote), so my total came to $46.02 plus the $10 I put in for gas so it was more than I had planned on, and today is Monday and my credit card is still showing a charge for $172.15 which was only supposed to be the hold/deposit charge, not the $46.02 that I should actually be charged so hoping over the next few days the charges are corrected.

tracy R. 
Clasificación:
2.0

The truck was disgusting, had spilled coffee on the ground, dirty tissues in the doors, smelled terrible, dust everywhere, steering wheel felt sticky and gross. Just disgusting, I felt like I had to take a shower after I dropped it off and wash all of my clothes in hot water. I will definitely not go back to that location EVER again. The person helping us was nice, but the truck was just filthy.

Rose S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene L. 
Clasificación:
2.0

El cliente no dejó un comentario.

Clinton L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ofer B. 
Clasificación:
5.0

Overall all good

NYASCHA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darryl S. 
Clasificación:
3.0

Liked that it was closer to the south end of Calgary, so we didn't have to go too far for pick up & drop off.

thomas D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephen B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline M. 
Clasificación:
5.0

Need a truck very last minute, the online process and check in was fast and efficient. The truck was ready and newer vehicle which was nice too. Staff was helpful and. Friendly. Would choose this small location again compared to the larger locations. Gracias.

Cassandra G. 
Clasificación:
5.0

Make sure the inside of the van is clean before they rent it out to the next customers.

Rogelio J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andres B. 
Clasificación:
5.0

thanks

ESTEFANIA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason R. 
No se han enviado comentarios para esta ubicación.

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