Comentarios de los clientes para Monkey Junction Sales and Rent

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Monkey Junction Sales and Rent

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

James C.
Clasificación:

Quick and great service.

Glenn B.
Clasificación:

El cliente no dejó un comentario.

Marcia G.
Clasificación:

Lizzy had zero customer service skills i.e., ate while working on contract, no explanation of contract or vehicle (after delivery I had to go back into the store to ask what the "tow/haul" light meant on the dashboard) and at delivery, after driving truck around for pick up she got out and said she needed to blow it out! She literally took a leaf blower to the interior. The mats were caked with mud and obviosly no sanitizing of the vehicle was done.

Michael F.
Clasificación:

El cliente no dejó un comentario.

Philip M.
Clasificación:

El cliente no dejó un comentario.

Kenneth M.
Clasificación:

Cab was very dirty. Warning light on for low air pressure.

Kathy C.
Clasificación:

The man was rude and obnoxious. It broke and we had to turn it in to another dealer in Wilmington and our trip was delayed by 3 days due to the issue we had.

Robert M.
Clasificación:

El cliente no dejó un comentario.

Bram C.
Clasificación:

The truck was filthy, smelled terrible, and the steering wheel was literally disintegrating in my hands. This was not a great experience for UHaul.

eugene D.
Clasificación:

El cliente no dejó un comentario.

Sonja W.
Clasificación:

El cliente no dejó un comentario.

Sean P.
Clasificación:

El cliente no dejó un comentario.

Joshua D.
Clasificación:

El cliente no dejó un comentario.

LOUISE B.
Clasificación:

El cliente no dejó un comentario.

Jean S.
Clasificación:

Fresh paint, modern flooring and furniture would be a good start.

John W.
Clasificación:

El cliente no dejó un comentario.

james F.
Clasificación:

Quick service.

JOHN B.
Clasificación:

El cliente no dejó un comentario.

William V.
Clasificación:

Nothing service was awesome

Deanna G.
Clasificación:

El cliente no dejó un comentario.

Montressa J.
Clasificación:

El cliente no dejó un comentario.

wilton L.
Clasificación:

El cliente no dejó un comentario.

John B.
Clasificación:

El cliente no dejó un comentario.

Raymond M.
Clasificación:

El cliente no dejó un comentario.

josue R.
Clasificación:

They are very professional and friendly.

Terry S.
Clasificación:

El cliente no dejó un comentario.

charles L.
Clasificación:

El cliente no dejó un comentario.

James H.
Clasificación:

El cliente no dejó un comentario.

mary H.
Clasificación:

El cliente no dejó un comentario.

jeff P.
Clasificación:

El cliente no dejó un comentario.

Rodney P.
Clasificación:

Gentlemen that helped me was extremely friendly and professional.

James D.
Clasificación:

The overall store front if you would call it was pretty dirty. The trailer I rented at face value was okay but when we started driving the both tail lights were blinking and going out from a short in the wire the driver side tail light was also falling off missing some screws. The straps were frayed and torn while usable it was very difficult to remove the straps from the wench

Valdenir D.
Clasificación:

Great service!

Valdenir D.
Clasificación:

Nothing! Great experience!

Cristofer M.
Clasificación:

El cliente no dejó un comentario.

jeff P.
Clasificación:

Cleanliness and better staffed

Danny M.
Clasificación:

El cliente no dejó un comentario.

keith P.
Clasificación:

El cliente no dejó un comentario.

edward K.
Clasificación:

El cliente no dejó un comentario.

robin L.
Clasificación:

I had a trailer to drop off. They had a spot to drop it. Match made in heaven.

Andrew C.
Clasificación:

El cliente no dejó un comentario.

Leah H.
Clasificación:

El cliente no dejó un comentario.

Dan G.
Clasificación:

El cliente no dejó un comentario.

Pamela D.
Clasificación:

El cliente no dejó un comentario.

Timothy G.
Clasificación:

El cliente no dejó un comentario.

linda S.
Clasificación:

El cliente no dejó un comentario.

Edward F.
Clasificación:

Keep this location right where it is! The owner knows how to get people in and out. Incredible business!

Sabrina T.
Clasificación:

Not one person working there was wearing a mask. Owner licked his fingers then touch a pair of keys and handed them to a patron. Very alarming!

Gloria G.
Clasificación:

Very friendly, prompt service. Clean truck

Jason V.
Clasificación:

El cliente no dejó un comentario.

Donna G.
Clasificación:

El cliente no dejó un comentario.

Douglas H.
Clasificación:

No masks were worn and the facility is a mess. Also, not the facilities fault, but when you spend 30 minutes filling out forms online it's frustrating to get to the facility and find out it was all for nothing.

dwaynell L.
Clasificación:

El cliente no dejó un comentario.

Charles C.
Clasificación:

El cliente no dejó un comentario.

Michael F.
Clasificación:

The attendant was very helpful and patient. He was able to provide me with the correct setup by selling me a wiring adapter and pin. Would use this location again.

STEPHEN A.
Clasificación:

The guy stayed on his phone texting while I waited , then he said to find a spot in back and fro the trailer there. He never got out of his chair.

CHRISTOPHER S.
Clasificación:

The clerk met me on the front porch. The drop off was quick and easy

David F.
Clasificación:

El cliente no dejó un comentario.

dylon W.
Clasificación:

El cliente no dejó un comentario.

Kimberly D.
Clasificación:

El cliente no dejó un comentario.

john V.
Clasificación:

El cliente no dejó un comentario.

wade H.
Clasificación:

El cliente no dejó un comentario.

Christopher M.
Clasificación:

Great. easy drop off

john S.
Clasificación:

Quick and easy, any size unit you could possibly need. The only thing that could make it better, was to have two well established road accesses in/out of the property.

angela W.
Clasificación:

Great service

Charles C.
Clasificación:

El cliente no dejó un comentario.

Wake Forest A.
Clasificación:

El cliente no dejó un comentario.

Doug B.
Clasificación:

Nice people and a simple process made this an excellent experience for me.

keith P.
Clasificación:

El cliente no dejó un comentario.

jeffery S.
Clasificación:

El cliente no dejó un comentario.

Tim L.
Clasificación:

Drop off was after hours. Received email next morning confirming equipment check in.

teresa G.
Clasificación:

El cliente no dejó un comentario.

claudia S.
Clasificación:

Thank u so much for a wonderful experience. Lee was very helpful!

Mark B.
Clasificación:

Great staff and very friendly.

Ronald T.
Clasificación:

Have done business with this location several times over the last 15 years. Always great service. Have recommended this location to many friends. U-Haul is always my first choice!

Leah M.
Clasificación:

The check-in process was greatly improved by the employee who helped us. I was supposed to do the online, contact-free check-in. 20 minutes after starting the process, sitting in the hot sun waiting to get "verified" so I could start moving day, the helpful gentlemen at the location took pity and got me checked in and in the truck in less than 10 minutes (probably closer to 5). I recommend electing to do the in-person check in, if/when possible. It's much quicker and easier.

bradley O.
Clasificación:

El cliente no dejó un comentario.

Kenneth D.
Clasificación:

El cliente no dejó un comentario.

Joseph S.
Clasificación:

Great service.

Chris R.
Clasificación:

El cliente no dejó un comentario.

Joseph J.
Clasificación:

El cliente no dejó un comentario.

jade M.
Clasificación:

El cliente no dejó un comentario.

Greg M.
Clasificación:

El cliente no dejó un comentario.

Adalberto S.
Clasificación:

For me nothing been renting all summer every weekend customer service very professional and I'm a happy customer.

Mary P.
Clasificación:

Professional staff and very easy process!

HAROLD R.
Clasificación:

Wonderful people to deal with,have been using this location for a couple years!

Peter N.
Clasificación:

El cliente no dejó un comentario.

Mark F.
Clasificación:

El cliente no dejó un comentario.

Katherine N.
Clasificación:

The cab of the truck had animal hair in the floorboard and spilled coke in the cup holder. Back of the truck was clean.

Debra D.
Clasificación:

El cliente no dejó un comentario.

Shane R.
Clasificación:

Absolutely nothing

LOUIS B.
Clasificación:

El cliente no dejó un comentario.

janet O.
Clasificación:

Nothing

michael C.
Clasificación:

El cliente no dejó un comentario.

Joan C.
Clasificación:

El cliente no dejó un comentario.

Ben W.
Clasificación:

El cliente no dejó un comentario.

Gary Mark M.
Clasificación:

Lee Wallace, pick-up site operator, does an exceptional job for U-haul customers. I have used his location numerous times...you are lucky to have him representing U-haul!

madeline B.
Clasificación:

Theh owner knows mw the minute I arive - I use this location a lot. He gets what I need fast, makes sure I have the wquipment and supplies I need and gets me rolling! The staff is helpful, kind, trustworthy with my car (as I leave it overnight etc) and accomodating when I need more time. They are great!

stephen M.
Clasificación:

El cliente no dejó un comentario.

Norman B.
Clasificación:

Reserved this truck online for a 8:00 pick up. When we got to the location, the door was open so we went in thinking that they would just give us the key and we could be on our way. Entered the business and there were 2 men there one was sitting at the desk and the other was in the side room. We stated that we were there to pick up a truck and the guy at the desk yell back to the one in the side room that "you have a customer". His response was,"They can wait." About that time he came around the corner with freshly scrambled eggs for his breakfast. We were told very rudely to go back outside and do everything that it told us on line, let him eat his breakfast and then he would get us the key to the truck. It was very clear that his breakfast was more important than helping any customer. We both tried to just complete this transaction and get the truck that we had already reserved but I have to say that I have never in my life been treated so rudely. This owner should not have a business where he deals with any customers. We are going to have to rent several more trucks in the next few months to complete our move but because of this owners belligerence we will be choosing another company. I can not express in words how rude this man was. I am sure that he does not represent your company because over the years we have always rented from uhaul with great customer service but if this is how your company has changed we won't be back.

No se han enviado comentarios para esta ubicación.

Volver
arriba