Debra was so nice and a gem to work with. We will definitely rent from this location again when needed
Alan C
Customer Reviews for Mohave Valley Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
I am a satisfied customer! My move went perfectly smooth all the way around. Thank you so much! DEB was great!
CHARLLOTTE MDrop off location staff was very professional and helpful.. thank you !!!!!!!!
Terrence HVery good customer service, friendly and fast
Alexander CDebbi was very helpful and a professional at her job. Thanks so much and I will be back to rent other items. Thanks Mark
Mark Mwire to the right tail light system was cut in half, looks like there was an accident as the tail light assembly was damaged.
Robert MA+++
Mark FService was great. They got me in and out. ¡Gracias!
Robert HGreat customer service, friendly, fast and reliable. Made the experience a lot easier
Stephanie PI was very happy with the whole experience Deborah was excellent thank you
DONALD SGreat service nice people all was great very friendly
Reece MDebra at Mohave storage on Courtwright is always so friendly and makes everything easy and convient. Returning customers for a few years now thanks to her.
Allixandra WDeborah was awesome, very nice and kind hearted. Easy to talk to and great customer service. Thank you Deborah.
Mance HGood business person Good service
James BDebra was awesome! This was are first time towing and she got us all hooked-up. We felt much more at easy after some guidance and reassurance from her.
Reyna GAmerica knows Uhaul has the equipment to assist you, but what makes the difference is the right people that work for Uhaul! Like Debra, one of the best definitions I have seen of Customer Service in a long, long time! Incredible integrity, knowledge, and efficiency!
James BThe only issue I had was the moving of the rental location causing there to be more miles charged to me since it was such a greater distance away from my location.
Brandon Sdon't call the one on miracle mile they will hang up on you.
Elmer LAlways use this location. They always have what I need equipment wise, and the service is excellent.
JONATHAN HWe have never been disappointed renting from this location. Always clean always well taken care of. Customer service is A++++.
MATTHEW Avery friendly and helpful.
MICHAEL SExcellent service, the girl dealing with the rental was efficient, courteous and an asset to the company.
JAMES TThe location was excellent, when I enter the office she was ready for my rental, She had all of my paperwork in order, The truck was fueled and clean, my moving pads were packed and ready to go. Mohave valley is a hot location this time of the year, The office was clean and cool, my paperwork was processed very quick, and I was on my way. I would happily use them again.
Larry LDropped the trailer off after hours, so we don’t speak with anyone at this location.
SCOTT DGreat service great price great people 😎
Anthony Pgood customer service thank you
robert gDebra was great and helped us out tremendously with our move. She went well beyond the call of duty.
Jay MIt was a blessing to have picked that particular location. Deborah in the office was so helpful , friendly, just a wonderful, beautiful person, we couldn't have asked for anything better. We will definitely be using this place again.
Vicky kThe sales person, I think it was Brenda or Debra, was amazing! Our original reservation was completely messed up, having us picking up a 5x8 trailer in Washington state, when we actually reserved a 26' truck in Mohave Valley Arizona, she got everyone worked out for us!!
terry lI would use this location again. There was no interaction with an associate, and everything was done using my smart phone. I was very satisfied with the process.
Linda SDebra was very professional. She is the best I would go here over anyone. Truck was clean. Service was spectacular. I'm coming back.
Cody LWas told to drop after different location. Then charged for extra day because I dropped off truck where I was told to. Did not refund the money completely feel ripped off and was totally screwed over when all I did was do what my contract said to do. Never recommend again.
Ryan GShe was very helpful in every need !
Jesse CMake certain that all authorized drivers are listed on receipt.
Robert RDebra was very helpful and friendly. The process went quickly and smoothly.
Jon BShe's (Debra) doing an excellent job ! Debra was very welcoming as I walked in the front door, had a cheerful greeting and smile. She talked us all through the paperwork and made sure we understood everything. I tried to help her hook up the trailer and she said no - no I'll do it, I've pulled many trailers and 5th wheels in my career and this woman knows what's she's doing. I WILL use this U-haul Location again and will recommend this location to anyone that's looking to rent a U-haul product.
Steve GThe person who helped me was very informative and very helpful. She made the whole process from start to finish very painless.
robert cNothing.
David EMy experience was wonderful. Debra did an amazing job.
cynthia rDebra was amazing and made sure my moving experience was the best and not stressful.
Linda II love your employee. Deborah was amazing
Elizabeth FGal in the office was very nice
Shellie LThe storage area was dirty, but the person at rental location noted issue and apologized for the issue
ROGER MNada
RICHARD PYou guys are fantastic…I only use UHaul for all of my moving needs. Thank you all so much. Very much appreciate you all. I felt very safe and a smooth ride as well.
Victoria AAdditional staff for time off coverage. Over all really good customer service.
ANDREW KThe truck needs some major tlc, but the staff was absolutely amazing!!
kelly bInteraction with office staff was very professional and made the rental experience pleasant.
William CEast and very nice lady, I'll return to there loacation. Gracias.
Jon BEverything was perfctly fine, thank you
Bryn AAs long as Debbie is still on staff, and acting as their U-Haul agent.. They are in the best hands they could be in! She went above and beyond for me. My experience went without a hitch. She always responded to my many questions in a timely fashion. And she was always extremely kind and helpful. She made the experience painless.. I recommend this U-Haul to everyone.
Tayler HService was great just great
Robert H