We have never been disappointed renting from this location. Always clean always well taken care of. Customer service is A++++.
MATTHEW A
Customer Reviews for Mohave Valley Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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very friendly and helpful.
MICHAEL SExcellent service, the girl dealing with the rental was efficient, courteous and an asset to the company.
JAMES TThe location was excellent, when I enter the office she was ready for my rental, She had all of my paperwork in order, The truck was fueled and clean, my moving pads were packed and ready to go. Mohave valley is a hot location this time of the year, The office was clean and cool, my paperwork was processed very quick, and I was on my way. I would happily use them again.
Larry LDropped the trailer off after hours, so we don’t speak with anyone at this location.
SCOTT DGreat service great price great people 😎
Anthony Pgood customer service thank you
robert gDebra was great and helped us out tremendously with our move. She went well beyond the call of duty.
Jay MIt was a blessing to have picked that particular location. Deborah in the office was so helpful , friendly, just a wonderful, beautiful person, we couldn't have asked for anything better. We will definitely be using this place again.
Vicky kThe sales person, I think it was Brenda or Debra, was amazing! Our original reservation was completely messed up, having us picking up a 5x8 trailer in Washington state, when we actually reserved a 26' truck in Mohave Valley Arizona, she got everyone worked out for us!!
terry lI would use this location again. There was no interaction with an associate, and everything was done using my smart phone. I was very satisfied with the process.
Linda SDebra was very professional. She is the best I would go here over anyone. Truck was clean. Service was spectacular. I'm coming back.
Cody LWas told to drop after different location. Then charged for extra day because I dropped off truck where I was told to. Did not refund the money completely feel ripped off and was totally screwed over when all I did was do what my contract said to do. Never recommend again.
Ryan GShe was very helpful in every need !
Jesse CMake certain that all authorized drivers are listed on receipt.
Robert RDebra was very helpful and friendly. The process went quickly and smoothly.
Jon BShe's (Debra) doing an excellent job ! Debra was very welcoming as I walked in the front door, had a cheerful greeting and smile. She talked us all through the paperwork and made sure we understood everything. I tried to help her hook up the trailer and she said no - no I'll do it, I've pulled many trailers and 5th wheels in my career and this woman knows what's she's doing. I WILL use this U-haul Location again and will recommend this location to anyone that's looking to rent a U-haul product.
Steve GThe person who helped me was very informative and very helpful. She made the whole process from start to finish very painless.
robert cNothing.
David EMy experience was wonderful. Debra did an amazing job.
cynthia rDebra was amazing and made sure my moving experience was the best and not stressful.
Linda II love your employee. Deborah was amazing
Elizabeth FGal in the office was very nice
Shellie LThe storage area was dirty, but the person at rental location noted issue and apologized for the issue
ROGER MNada
RICHARD PYou guys are fantastic…I only use UHaul for all of my moving needs. Thank you all so much. Very much appreciate you all. I felt very safe and a smooth ride as well.
Victoria AAdditional staff for time off coverage. Over all really good customer service.
ANDREW KThe truck needs some major tlc, but the staff was absolutely amazing!!
kelly bInteraction with office staff was very professional and made the rental experience pleasant.
William CEast and very nice lady, I'll return to there loacation. Gracias.
Jon BEverything was perfctly fine, thank you
Bryn AAs long as Debbie is still on staff, and acting as their U-Haul agent.. They are in the best hands they could be in! She went above and beyond for me. My experience went without a hitch. She always responded to my many questions in a timely fashion. And she was always extremely kind and helpful. She made the experience painless.. I recommend this U-Haul to everyone.
Tayler HService was great just great
Robert HNice rural location with friendly help that listened to my story above.
James HWas only keeping it 2 hours past my instead of Charging another day you should pro rate it to make it fair
Ashley HTruck needs an alignment as it pulls to the left, AC system in the truck only worked intermittently probably just in need of a system recharge.
John RLocation had plenty of uhaul avavilable to rent and rental process was straight forward and easy to complete
Kaleb MLocation was great the lady was amazing when I dropped the truck off
Chad GExcellent courteous service, professional and knowledgeable.
dirk wbe more personal when asking for info be considerate, go the extra mile
Noah GGreat customer service debera is great Mohave valley location
Tonia CVery nice and very helpful
Walter GGreat service.
Gail RAwesome customer service as well. Also renting space in the climate control units, very clean facility and well managed! Thank you, Frank K. Mohave Valley, AZ
FRANCIS KDebra in the office was extremely helpful with good communication. Asset to the company.
raymond AEasy drop-off box, any time of day.
Michele WThe best service for uhaul and the most helpful.
allyn kThe lady at return was very helpful. The laborers I scheduled to unload the truck were no show. She helped direct me to thright people to cancel the service
Anthony SAbsolutly the best customer service!!!! From beginning to end we were well taken care of.
kathy fWill try to use this facility for all my rental needs. Customer service seems to be #1 priority.
William CDebbie was very thoughtful and helpful
steven bVery helpful and friendly staff
Ian HNothing, one of the best service I've had, don't change anything, the lady was more than helpful and polite
Paul SThe truck was clean, easy to drive, instructions given by person on site was most helpful. I recommend this location for rental and drop-off.
Jean BPatient, customer friendly, and knowledgeable!
paula yIt was great, Debbie was very helpful and very nice, all I can say for U-Haul is they are Top Tier, Thank You U-Haul for your great service
Robert FHave Deborah at this office 86440 teach customer service. She was efficient and direct. She was also pleasant and informative. She deserves a raise.
tamera famazing service thank you
STACY NDebra was very helpful. Very easy rental.
Robert RI got great customer service from Mary.
BARBARA C