Customer Reviews for MNH Rentals
(U-Haul Neighborhood Dealer)

582 reviews

7367 Southmoor Dr   Fountain, CO 80817

(719) 425-2089

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 4 pm
  • Sun: 8 am - 1 pm
Special Operating Hours
  • 12/24/2021 - 12/25/2021: Closed

Services at this Location:

Contact Us

(719) 425-2089

7367 Southmoor Dr
Fountain, CO 80817

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 4 pm
  • Sun: 8 am - 1 pm
Special Operating Hours
  • 12/24/2021 - 12/25/2021: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Jamie H. 
Rating:
5.0

Customer did not leave a comment.

BARTON G. 
Rating:
5.0

Customer did not leave a comment.

SERIAH R. 
Rating:
5.0

Needed a uhaul last minute app was a little fussy but all in all great full on line service available with no person contact needed

myra P. 
Rating:
5.0

Customer did not leave a comment.

Rick R. 
Rating:
2.0

Trailer was presented as "ready to use." The trailer made a terrible noise when pulling down the road. Checked underneath and leaf spring was broken on passenger side axel. Took a day to receive roadside assistance help. Roadside assistance was 2 hours late and we lost over a day of moving in the process requiring taking more time off work and rescheduling appointments. When the spring was replaced, it was evident that the spring had been broken for a long time - there was rust where the break in the steel occurred! Several inspections failed to notice this! Also, the phone line for assistance has very long wait times and the call back feature did not work.

DUSTIN R. 
Rating:
5.0

All of our items arrived in perfect condition. We had enough furniture pads for everything with some to spare. The staff in Fountain Colorado location were they went to were beyond friendly and helpful. We highly recommend u haul. Thank you!

JACK T. 
Rating:
5.0

The family that run this location are the best. They are very professional and very helpful and friendly. We have been renting at this location for a few years now.

JOAN M. 
Rating:
5.0

U-haul prices overall are garbage and inflated. Unacceptable for the time we currently live in which in the end will be what causes u-haul to fail as a company... remember being greedy doesn't pay.

KENNETH W. 
Rating:
5.0

These folks were super! They were accommodating, flexible and really helped me stay relaxed for my vacation!

PAUL B. 
Rating:
5.0

Very fair and personable! Enjoyed the experience- as much as one can when moving!

Heather M. 
Rating:
3.0

I reserved a trailer at a location in northern Colorado Springs around a week ahead of time. The day I go to get it I am informed that they do not have any and I have to go to another town to get it.

FERRON M. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

Very personable

DEBORAH D. 
Rating:
5.0

Staff was quick and super helpful going above and beyond

Jordan M. 
Rating:
3.0

The guy who hooked up our trailer mentioned that it seemed low to the ground, but didn't switch the ball to be higher or suggest that I get one that extends upward so that the trailer would sit higher off of the ground. He also didn't tie the chains up high enough. When we were traveling to our destination over 13 hours away, the chains were dragging the bottom links along the ground and another vehicle flagged me down and let me know that was happening, so my son and I had to zip tie the chains in a way that they were still functional but not dragging. Also because the trailer was sitting so low, any bump or tight hill caused the trailer to hit the ground. We did have some damage to some of our items due to the jolting of the trailer hitting the ground multiple times. The trailer was also dirty and seemed to have a bunch of stains on the walls and ceiling.

SUSAN C. 
Rating:
4.0

Friendly service and friendly dog

CHRISTINE C. 
Rating:
5.0

Customer did not leave a comment.

CHARLES H. 
Rating:
4.0

Learn how to count days. How is Saturday at 09:00 to Saturday 09:00 considered 8 days?

Roy D. 
Rating:
4.0

Customer did not leave a comment.

THOMAS O. 
Rating:
5.0

Customer did not leave a comment.

DANIEL C. 
Rating:
5.0

Very friendly and nice.

Frances P. 
Rating:
5.0

Great service!

AARON E. 
Rating:
5.0

Best U-Haul location in the Colorado Springs area hands down.

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

Noah M. 
Rating:
1.0

The tires were bald on the inside and we had to make an emergency stop in our trip because the vehicle was not maintained. Roadside assistance had to come out and change our tires causing a delay in our trip

NATHAN S. 
Rating:
5.0

Great people, great customer service, and the trucks I used had no issues at all.

TIMOTHY H. 
Rating:
5.0

Outstanding service

JOSHUA DARREL R. 
Rating:
3.0

Customer did not leave a comment.

RANDY S. 
Rating:
5.0

Customer did not leave a comment.

Alejandro L. 
Rating:
5.0

I can't think of anything. The staff was amazing and very pleasant to deal with.

Kent A. 
Rating:
5.0

The customer service was great! They were friendly, very helpful and I would most definitely recommend this Uhaul location to anybody

JOSEPH TATE C. 
Rating:
1.0

Customer did not leave a comment.

MYKAEL C. 
Rating:
5.0

Excellent customer service

JENNIFER M. 
Rating:
5.0

Customer did not leave a comment.

IAN G. 
Rating:
5.0

Great customer service

COLLEEN F. 
Rating:
3.0

Vehicle shook alot. A/C did not work.

JOSEPH B. 
Rating:
5.0

Customer did not leave a comment.

CATHERINE O. 
Rating:
5.0

The online webpage for check out was very user friendly and efficient. The uhaul staff also assisted me at the location, she was very kind and helpful

Derek B. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Great service. Excellent rental experience and very friendly folks!

JOSEPH F. 
Rating:
5.0

Customer did not leave a comment.

Craig S. 
Rating:
5.0

This was by far the best UHaul rental location I've ever used. Everything was exceptionally clean and they did everything possible to accommodate the needs for my move. Absolutely the very best! I cannot thank them enough!

THOMAS F. 
Rating:
5.0

Complete the verification process prior to arrival onsite. Between entering the information and waiting for the final approval to come back took nearly 30 minutes not 10 as advertised. Having an option to enter the approval information ahead of time would speed that up and reduce customer frustration.

Samuel S. 
Rating:
5.0

Nothing. The staff was outstanding.

PEIRRE S. 
Rating:
5.0

Customer did not leave a comment.

Xavier C. 
Rating:
5.0

Great service super helpful clean trucks

Felix P. 
Rating:
3.0

They can be more courtesy specialist the ladies

SAMUEL C. 
Rating:
5.0

Customer did not leave a comment.

DUSTIN S. 
Rating:
5.0

Keep doing what you do ,Nice job

Robert B. 
Rating:
5.0

Honestly this is the second time I've used this location I. The past two years and both experiences at this location have been outstanding. I've even told friends of mine about this location and how to get there. Anytime in the future while still here in Fountain, Colorado and if need a Uhaul, this will be my only go to location. The staff are extremely friendly, helpful and personable. And they seem to always ensure that the equipment is ready to go, clean and operable.

AUSTIN B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL T. 
Rating:
5.0

Customer did not leave a comment.

Andrew T. 
Rating:
5.0

Customer did not leave a comment.

JAMIE H. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE S. 
Rating:
5.0

I think that this location is fine

DAVID M. 
Rating:
5.0

This is our second rental experience with this location and have been very satisfied both times. This was a last minute need and still went very well.

Jana S. 
Rating:
5.0

excellent customer service and very pleasant to deal with.

SCOTT S. 
Rating:
5.0

Nothing! Everyone was friendly and professional. I definitely recommend this location

GUSTAVO S. 
Rating:
5.0

Customer did not leave a comment.

Charles B. 
Rating:
5.0

Excellent customer service

Matthew F. 
Rating:
5.0

Customer did not leave a comment.

THOMAS S. 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY F. 
Rating:
5.0

Your 1800 line is horrendous and has caused me so much emotional damage and hassksndered my reputation so badly I am looking into a lawsuit however the amazing couple at this location has always been helpful respectful and understanding I appreciate them so very much

PRISCILLA B. 
Rating:
5.0

Customer did not leave a comment.

Gilberto R. 
Rating:
5.0

Customer did not leave a comment.

Jonathan S. 
Rating:
5.0

Customer did not leave a comment.

KYLE H. 
Rating:
4.0

Customer did not leave a comment.

Samuel P. 
Rating:
4.0

Overall it was a positive experience. My first time with the touchless service. All mobile device. I will likely rent here again.

Lincoln E. 
Rating:
5.0

Customer did not leave a comment.

CARLOS G. 
Rating:
3.0

I was charged a "uncheduled drop-off fee" because my wife was not able to return the trailer to a much more distant "scheduled" location.

Charles A. 
Rating:
3.0

Way to far for pick up, very upset we had to drive over a hour to get a rental.

KEVIN J. 
Rating:
5.0

Customer did not leave a comment.

Shane W. 
Rating:
5.0

Everything is always easy and great with rentals from this location. Never have a problem or concern!

Ronald M. 
Rating:
5.0

They are super friendly! Thank you for making everything so smooth!

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

JAVIER MANGLONA C. 
Rating:
5.0

Customer did not leave a comment.

KARIN C. 
Rating:
1.0

Our truck battery died on us. We were completely over charged for the little time that we needed it.

Victoria S. 
Rating:
5.0

Customer did not leave a comment.

TODD W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

Freddy S. 
Rating:
5.0

The lady at the front desk was nice and helped us real quick with returning the truck and getting a receipt.

ESTEFANIA D. 
Rating:
5.0

Customer did not leave a comment.

Hope S. 
Rating:
5.0

Customer did not leave a comment.

KERRY L. 
Rating:
5.0

This was not where I had initially scheduled to pick up the truck, and the 24/7 service was not functioning, so I had to "check in" again.

BRENDA R. 
Rating:
5.0

Everything was great!

ALBA P. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA G. 
Rating:
5.0

The folks were all about customer service. Kind, courteous and will to answer any of my questions.

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

Devin B. 
Rating:
5.0

Mike made a smooth and easy drop off. He was very personable and was helpful after a long drive.

Susan K. 
Rating:
5.0

Personnel was very helpful and friendly ! Appreciated the service. Thank you

Arturo T. 
Rating:
5.0

Customer did not leave a comment.

ANDREW M. 
Rating:
5.0

Customer did not leave a comment.

CAROL ELAINE T. 
Rating:
5.0

I want to add that, uhaul workers should ensure trailers or trucks rented for long distances have good tires to make the trip

YAHAYA A. 
Rating:
5.0

Customer did not leave a comment.

ELAINE M. 
Rating:
5.0

The service provided by Nina and Mike is always friendly and professional. They are the greatest!! B. Kent

JOHN S. 
Rating:
5.0

A very nice couple own this location. They were very professional and helpful.

PAUL S. 
Rating:
5.0

Excellent service and friendly

Michael R. 
Rating:
5.0

Customer did not leave a comment.

Charles R. 
Rating:
5.0

Awesome folks!

THOMAS G. 
No reviews have been submitted for this location.

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