Customer Reviews for Mission Truck Rental Inc
(U-Haul Neighborhood Dealer)

3,162 comentarios

3965 Mission Av Ste 1   Oceanside, CA 92058
(SORRY - NO AFTER Hour Returns)

(760) 433-8912

Horario

  • Mon–Sat
    8 a. m. - 4 p. m.
  • Domingo
    8 a. m. - 11 a. m.
Horario especial
  • 11/29/2022: 12:00 p. m. - 4:00 p. m.

Servicios en esta ubicación:

Contáctanos

(760) 433-8912

3965 Mission Av Ste 1
Oceanside, CA 92058
(SORRY - NO AFTER Hour Returns)

Servicios en esta ubicación:

Horario

  • Mon–Sat
    8 a. m. - 4 p. m.
  • Domingo
    8 a. m. - 11 a. m.
Horario especial
  • 11/29/2022: 12:00 p. m. - 4:00 p. m.
  • Inspección gratuita del remolque

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

No after hours drop off. Not an issue until it is.

Davontay S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole M. 
Clasificación:
5.0

Pete & Everett were extremely helpful, fair and pleasant to work with. Thank you for a fine experience in renting. - Dan Volk

Daniel V. 
Clasificación:
5.0

I was in and out in a short time and returning was quick and easy.

James G. 
Clasificación:
5.0

Peter is a great to work with!

RONALD C. 
Clasificación:
5.0

Pleasant customer relations. Gentlemen was very friendly and helpful. Would highly recommend

Tobin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary R. 
Clasificación:
5.0

Super friendly and easy to work with. Would 100% rent from this location again.

Billie C. 
Clasificación:
5.0

Please see my comment above.

Alfredo L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason V. 
Clasificación:
5.0

Servicio al cliente de excelencia. I was running late and the representative changed my pickup time and allowed me to drop off at my convenience. VERY customer oriented. Excellent uhaul location. Will definitely rent from this place again

Jonathan A. 
Clasificación:
5.0

Always rent with this location. Staff amazing !!! Thank you Pete and Sharon 

PATRICIA B. 
Clasificación:
5.0

Cleanest Uhaul vehicles anywhere! Other Uhaul locations should take note?

Billy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan G. 
Clasificación:
5.0

Excellent experience! Great service, friendly staff.

David L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave D. 
Clasificación:
5.0

Gentleman who served me was professional and friendly...

Paul B. 
Clasificación:
5.0

I was sent to 2 different stores to pick up my initial trailer, I think if you book a item frome a u-haul it should be there, I believe that customers should return their rental after the contract expires and if they need the rental for extra time they should go back to the line so customers that have appointments would not get left empty handed, you company policy of extension put future customers in a bad situation.

GABRIEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daoud M. 
Clasificación:
5.0

The owner/ manager and the assistant are very polite, very nice, very thoughtful and kind genuine people. She doesn't treat customers as we are just buisness. She made us feel very welcomed and I most def recommend this store as long as it's the same manager/ owner. And assistant ❤️

Sarah L. 
Clasificación:
5.0

Shoutout to the gentleman that works there. He was awesome. Wonderful customer service, very friendly, and just made the check-in and check-out seamless!!!

Marievic A. 
Clasificación:
5.0

Keep doing what you are doing :)

Jim B. 
Clasificación:
5.0

Staff was friendly and helpful!

Trina P. 
Clasificación:
5.0

Sharon DeYoung who took my order for a Truck rental was very professional and friendly. The entire process of pickup and return was handled very smoothly. She is a wonderful asset to the Company.

Phillip O. 
Clasificación:
5.0

The staff were great and location was fine. The trailer I rented was a little noisy (squeaky) but worked just fine

Mikel L. 
Clasificación:
5.0

Great customer service. Rented here several times before and always the same. Had a flat tire on the road, speedy and excellent repair and tire replacement service. Gracias

jack M. 
Clasificación:
5.0

Great service !! Wonderful staff!

Michele G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas Y. 
Clasificación:
4.0

More help, only one person working

Gregory O. 
Clasificación:
5.0

Fast and easy

Charlton T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen F. 
Clasificación:
5.0

The friendliest U-Haul location I have dealt with. It was a pleasure to rent a truck from them.

Matthew D. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

Staying open longer or extending hours into the evening.

Royce M. 
Clasificación:
2.0

Rental was at the wrong location. Cost me 50 miles, time and fuel expenses to pick up.

Keith C. 
Clasificación:
5.0

the best customers service I've received from an establishment recently. Like the old days when mature employers knew how to be professional and courteous. She was fantastic....she assisted in making my schedule run smoothly. Gracias

Esther R. 
Clasificación:
5.0

Easiest transaction ever! Great helpful staff made it even easier for both pick up and drop off. Would return again if i ever needed a service!

Adelina M. 
Clasificación:
5.0

El cliente no dejó un comentario.

cliff M. 
Clasificación:
5.0

Pe was awesome !!! Great customer service, very knowledgeable, keep it the good work !!

Claudia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara N. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNN P. 
Clasificación:
5.0

Nice ppl

JONATHAN C. 
Clasificación:
3.0

Rent trucks that the batteries are good and won't die on you while you are renting. Truck wouldn't start once you turned it off.

christian D. 
Clasificación:
5.0

This is my second time renting a u haul from this location and always leave happy. Excellent customer service, friendly staff, clean.

Joplin O. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Olivia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasmine M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary T. 
Clasificación:
5.0

I rent from Sharon and her team all the time, they are so friendly and helpful and never have had a negative experience, Thank you again for the great job you all do! Deb D

Deborah D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dzung H. 
Clasificación:
4.0

I think that your closing hours are a little bit earlier than expected. You could have a drop-box and it helps a lot. Besides this inconvenience , everything else it's great.

Felipe G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas C. 
Clasificación:
4.0

Fast service, friendly and quick drop off

Gabriel R. 
Clasificación:
5.0

Effortless experience. Pete was extremely courteous. Got me in and out. Made everything easy. Would rent again for sure

Gregory P. 
Clasificación:
5.0

Great service & smooth transaction. This is my second time renting from this location and I loved being able to reserve online and pick up on time with no issues.

Ajanel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam M. 
Clasificación:
5.0

The front desk was extremely helpful. They made sure I was getting the best deal.

Alma C. 
Clasificación:
5.0

Best U-Haul location in San Diego!! 5 star customer service, trucks and vans!

ALAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian A. 
Clasificación:
5.0

Everything was great! I highly recommend them. They were helpful in many ways.

Arne P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Samuel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSADETH E. 
Clasificación:
5.0

This was by far the easiest Uhual experience I've ever had. They were well organized, efficient, and kind. I was shocked how easy it was to work with them! Highly recommend!

Justin S. 
Clasificación:
5.0

Excellent customer service

Edward M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeremy R. 
Clasificación:
5.0

Nothing! This is a well run operation with nice folks.

Paul L. 
Clasificación:
1.0

Let your customer know that the pickup truck is not just 20 dollars to rent. Make sure they know they will be paying for every mile used. Do not tell them that could get the holding fee back because that goes towards the mileage.

Arlona N. 
Clasificación:
4.0

I appreciate the assistance provided for the rental needs associated.

SHONYA W. 
Clasificación:
5.0

Pete has a personality that works so well with the business!! He is such an asset to this business!!

Doyle S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gavin W. 
Clasificación:
5.0

The guy who sold me the uhaul for the day was very nice and helpful, they closed at 4 and I was going to get there at 4:02 and really needed the truck I called before hand and he stayed open and waited for me to get there

Janine K. 
Clasificación:
5.0

We were impressed with how friendly and efficient Pete was in helping us with our rental. The best experience we've had in any car/ truck rental by far!

Lynne O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie M. 
Clasificación:
2.0

Once again, over the phone, UHaul told me I could drop the truck off at this location after-hours. I also received a text message with instructions for doing that at the location. After I checked my vehicle back in, I found out the location didn't have a key drop box. I was stuck for an hour late at night while I waited for someone from UHaul to pick up my call only to tell me to leave the keys inside the truck and leave a door unlocked. This also severely affected my moving schedule because I couldn't leave the truck stranded.

kevin F. 
Clasificación:
5.0

We rented a open trailer one way. We made the reservation a week before we needed it. We were told that the Oceanside rental office might not have the trailer, but they would call us the evening before to confirm location. The company did call and we were told which location had the trailer we needed. All worked out perfectly!

ANTHONY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle P. 
Clasificación:
5.0

Very efficient and friendly service

Brigette G. 
Clasificación:
5.0

Online reservations needs help in communication and reservations

Michele G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney P. 
Clasificación:
5.0

Excellent service!!!

Laurie L. 
Clasificación:
5.0

Friendly and easy process

Christopher G. 
Clasificación:
5.0

outstanding

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE M. 
Clasificación:
5.0

The manager, I think his name is Pete, is great! Professional and courteous. He made the process quick and easy.

David H. 
Clasificación:
5.0

Another easy drop off. Dropped it off in the center of the yard and he was able to move the trailer with a dolly. Great experience!!!

David W. 
Clasificación:
3.0

Although customer service was good, there was no self pickup option and also not self drop off option. Even when the app lets you pick this location for self pickup-drop off. The app should distinguish that these are not available at those locations.

Herlin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSELL A. 
Clasificación:
5.0

The gentlemen who helped me with the uhaul were great. The one issue I had was that the cab of the uhaul was pretty unclean. There was a pair of used eyelashes on the ground and errant hair. Made me a little worried about cleanliness. BUT the service I received by the gentleman at the desk and Everett who works for him was fantastic.

Morgan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Branden L. 
Clasificación:
5.0

El cliente no dejó un comentario.

brendon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas Y. 
Clasificación:
5.0

Nothing that I would find necessary.

JoAnn F. 
No se han enviado comentarios para esta ubicación.

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