Comentarios del cliente para Minnow Lake Kwik Way

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Minnow Lake Kwik Way

Grado total:

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Michael S. en

Grado:

Nothing to improve, great service

Angela R. en

Grado:

El cliente no dejó un comentario.

YVAN L. en

Grado:

It is VERY hard to navigate on the website!! It is NOT "user friendly"!! You can NOT complete your reservation on line, and MUST call to reserve your trailer! U-Haul also told us to return the trailer 40 minutes away from our final destination!! We then HAD to call to change locations!! The new location was still 20 minutes away!! We found it VERY frustrating!! It ALSO said on our confirmation email, that all expenses were in US funds!! So, I called again to make SURE the total bill was in Canadian funds!! PLEASE update your website!!!

Samir M. en

Grado:

El cliente no dejó un comentario.

CHRIS D. en

Grado:

Very professional. Easie,

peter O. en

Grado:

El cliente no dejó un comentario.

Bruce M. en

Grado:

El cliente no dejó un comentario.

Trevor N. en

Grado:

Uhaul worker does not understand the uhaul Renting process, was unable to properly explain to customer. Customer was charged twice for the price of the uhaul.

MICHELLE C. en

Grado:

Excellent - thank you! better option offered for us - we appreciated their thoughtfulness and service!

serge G. en

Grado:

El cliente no dejó un comentario.

Marcus C. en

Grado:

El cliente no dejó un comentario.

Nicole A. en

Grado:

Was not advised that fuel had to be replaced received truck with 3/4 of tank. Had to wait a long time for service as store very vusy and only 1 person working

Karen D. en

Grado:

Picking the truck up in Sudbury cost us mileage and time. It was reserved to be in Hanmer, and Hanmer did have a truck. While the manager left, I had to move trucks around to get our assigned truck.

Barry P. en

Grado:

El cliente no dejó un comentario.

sean L. en

Grado:

The service was made quick and easy at this location. The cargo van was clean and full of gas. The customer service was great. Definitely would recommend this location in Minnow Lake.

LARRY M. en

Grado:

El cliente no dejó un comentario.

Ray M. en

Grado:

El cliente no dejó un comentario.

Jay J. en

Grado:

Contract referred to having equipment returned clean inside as well as box (ordered pick up truck). When picked up, interior was filthy (dog hair, mud, food, interior windshield extremely dirty) as well there was debris in the truck box which I had to remove fro my use.. One windshield wiper on the truck was torn in half and rained for my entire rental - not very safe for travel.

Corey J. en

Grado:

I have rented u-haul’s many times. The girl working at this location didn’t understand what to do as it relates to rentals. Needs more training. Also understaffed. It took way to long to get the rental. She was trying to serve about 10 customers at the convenience store while trying to fulfill my rental.

Marc F. en

Grado:

El cliente no dejó un comentario.

Mario L. en

Grado:

Knowlegable staff. More worried about catching their bus then their customer service.

Yvette S. en

Grado:

El cliente no dejó un comentario.

Rick D. en

Grado:

The location did not have anyone available to assist me with hooking up the trailer. The trailer did not have a jack and I had to physically lift it onto the hitch, a very high risk injury situation. On the first night of travel the lights on the trailer did not work. I had to stop on the side of the road and repair the wiring on the trailer. The wire connections were very poorly done and it was a dangerous situation on the side of the road. Will likely not use Uhaul again.

SCOTT H. en

Grado:

El cliente no dejó un comentario.

EVAN L. en

Grado:

PLEASE PARK THE TRUCK SO THAT IT CAN BE DRIVEN OUT (rather than backed out). The 26' truck was parked on a puddle of ice with another rental truck parked directly behind it. There was no place to turn around, so the only way out was to back up around the corner of the building while avoiding the other truck. I don't drive big trucks. I'm not used to it. Also, I had no traction on the ice. It was brutal. I wanted to say lots of nasty things about UHaul. The cashier at the location was friendly and did her best to help, but didn't understand the trucks very well and couldn't do much.

Stephen S. en

Grado:

Clean vehicle before pick up Shoes under pax seat, blankets, cushions socks in cargo bay

Cliff F. en

Grado:

Uhaul needs to update their lost of locations. I ran to 3 separate addresses all over town before we found the one I was renting from because the one I originally booked with had moved and the building was abandoned. Then I did some digging and found the second address for the location that is actually marked on my contract only to find it was the wrong one as well. Thankfully someone finally picked up the phone at the number that confirmed my reservation and I found the correct address.

Tara H. en

Grado:

The clerk has no idea how to process my reservation. Had to call her manager and have it done over the phone. It was very time consuming especially since I made a reservation to avoid a long wait.

Jamie T. en

Grado:

No one at the sudbury locations new how to set up a trailler. No one checked the lights and the service was horrible. I am really not impressed. I will NEVER go back to the sudbury location. On top of that, the email told me to go to the auto boss, the man was really not nice and told me to go to another location.

JAMIE F. en

Grado:

El cliente no dejó un comentario.

david J. en

Grado:

El cliente no dejó un comentario.