Everything we needed. Super friendly staff. Thanks!!
DOUGLAS L
Customer Reviews for Mini's U-Stuff-It Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Bought a lock which broke on the first use. Reported it and brought it back when I returned and they didn't offer to refund it when they should have.
JUSTIN MThe employees at the location were very nice. You could tell they take pride in their location. Everything was well maintained and clean. They answered all questions that I had and ones that they didn't have answers to. They found the answers to.
TELESA MExcellent, friendly staff
JACKIE LCoffee and doughnuts. Just kidding. They did great.
WILLIAM FSmile every now and then.
KEVIN BSo pleasant to work with and easy to pick up and return
beverly mBeen to this location 4 times now. Always a good experience. Good service.
GARY BThe customer service was not good
Sierra MThe cab of the truck was pretty dirty. The cup holders and headliner were pretty gross. The overall experience and ease of rental was great and we will absolutely use this location for any future U-Haul needs.
DAVID MThe gentleman that helped me there was great. Friendly and helpful.
TERRY TExtraordinario servicio al cliente
HECTOR SThe truck that we rented was terrible. Nothing wrong with the location the truck tires at 60 miles an hour were jumping around all over the place. This made me very fearful to drive this truck. The tires in the front are bad & not safe for driving. I don't believe that it was the suspension on this truck.
TIM JU-Haul is still the best and Mini's is a great place to rent from!
Philip CThe brakes on the truck we had were bad.
PATRICIA SEverything as expected, no hassels.
KEVIN LExtraordinario servicio al cliente
HCTOR SVery polite and helpfull
DANE MMoved from Kentucky to Illinois, my ex periwnce was awesome
ROGER SThe cab of the truck was dirty and smelled
JOHN WThis was the quickest, easiest, and cheapest experience Iv ever had with U-Haul. I was in and out on the road with the U-Haul trailer within 10 of arriving. I will definitely return when I need a trailer again!
LANCE MStore manager was super nice and efficient.
Theresa WThe only thing is for maintenance people which I forgot to mention the ignition doesn't seem to also want to work I assume that is normal for something thats constantly used just a heads up so the next person who may not be so savvy doesn't get stuck somewhere not able to turn on the truck
CODY SThe tires on the trailer I had this time, the tires were getting pretty bald. I was kinda skeptical about towing a $32k motorcycle on it.
ROBERT HI rented a 15 foot Uhaul truck that had a crack in the driver's side mirror. that I didn't notice until we were driving away from the pick up place. Other than that, my experience was pretty good!
MICHELLE SDude was great
DAVID PThis location is my go to for my moving needs. I've always had a great experience when renting from them. They get you in and out very quickly and are always willing to help you with things like hooking up a trailer to your vehicle safely.
CHRISTOPHER GThe truck definitely needs shocks. Every bump we felt like we were going over a hill bouncing around everywhere.
WILLIAM Mawesome service people were friendly knowledgeable. I'm very pleasant to deal with. Definitely going to use them again because I'll be moving soon and I really like them great service great people that's what makes the world go round. Definitely gonna use them again.
TAMARA BKeep doing what you are. Being kind to customers goes a long way.
Robert BAwesome folks to work with
donald bThis location is the best
Hector SGuy behind the counter (David) was great to work with.
STEVEN HNice staff ,very helpful. I dont see any need to improve
David HN/C
DAVID HNinguno
DAVID WThe truck was a mess the check engine was on
ARMANDO FNot much. Friendly people. Great representation for brand. Go out of my way to come back.
jeffrey fPatrick is awesome and we are a repeat customer and tell everyone how great they are
richard RVery professional and great service. Appreciate Mini's location
Nick HThe process was painless and fast
Thomas FFrom when I walk in not a nice person working Not polite rude!! Told me I did not need to take pictures because he would not ck it back in. It was parked in the wrong place when I pick it up. Brake like would stay on.. just not happy!! Only put 24 miles on it before we didn't feel safe.. sad won't use them again!! Joe mueller CEO of AHE llc
joseph mI did mine online so once I got there it was only a few minutes and I was on my way.
Robert BKeep doing what you're doing. It was a flawless experience beginning to end. ¡Gracias!
Stephen JPatrick, was very helpful to me. I had never rented a trailer or driven a truck with a trailer attached. He talked me thru the process of hooking and unhooking it up. Much appreciated
ronald dI have used this location twice now. They are great.
Anita HEverything worked as expected. Gentleman who assisted me was very friendly and explained the contract to me clearly.
Kevin LCharged me 32$ for gas when I put the gas hand back where it was
Andre H