Customer Reviews for Mini Warehouses of Lexington
(Distribuidor de U-Haul del vecindario)

962 comentarios

5351 Augusta Rd   Lexington, SC 29072
(Beside Mid State Auto Auction)

(803) 996-5605

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(803) 996-5605

5351 Augusta Rd
Lexington, SC 29072
(Beside Mid State Auto Auction)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

JAY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike W. 
Clasificación:
5.0

Good service and easy service the lady in the office so kindly

MOHAMMED T. 
Clasificación:
5.0

Mini warehouse staff has ALWAYS been very friendly and accomidating.

JAMES J. 
Clasificación:
5.0

The lady was vey helpful with everything I needed.

THOMAS KURT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN F. 
Clasificación:
5.0

They had a very large variety to chose from at this location if anything was needed for future rentals.

WILLIAM P. 
Clasificación:
3.0

El cliente no dejó un comentario.

PHILLIP E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gene N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendell C. 
Clasificación:
5.0

Easy online reservation. Great service center!

WILLIAM B. 
Clasificación:
5.0

The woman who helped me was incredibly sweet and helpful. The cost was a little high for my purposes.

NICHOLAS R. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPH M. 
Clasificación:
5.0

It was a breeze to rent from this location

David S. 
Clasificación:
5.0

Thanks. Everything was great !

RICHARD L. 
Clasificación:
5.0

N/C

JOSEPH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANNON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREA T. 
Clasificación:
5.0

sell me the truck i rented

John D. 
Clasificación:
3.0

Ms Glenda, was wonderful, she was accommodating, the truck I rented was not available.. so I was given a smaller one.. it all worked out

starrla R. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN E. 
Clasificación:
5.0

I can't think of a thing that needs improvement. The team did a tremendous job. The service was five star all the way!

ANDREW H. 
Clasificación:
5.0

Very professional very friendly and kind and nice. And helpful. We would definitely use this location again and tell our friends. Thank you for all you do . Linda Vogelsberger

linda V. 
Clasificación:
2.0

Lights and brakes were not connected, when I asked, she said it's all in brakes. Didn't have a utility dolly that I reserved, talked me into furniture dolly, which was useless. The $ reserved for uhayl showed $94, with utility trailer. It wound up being $158 when I got there. Lady was nice and tried, but didn't know how to hook up lights and brakes.

TAMMIE O. 
Clasificación:
5.0

Extraordinario servicio al cliente

MURRAY S. 
Clasificación:
5.0

Easy peasy drop off

Matthew B. 
Clasificación:
5.0

Don't change a thing! I've rented here twice now and have had excellent service. They made everything smooth and easy for me, answered all of my questions and quickly resolved any concerns I had. Fantastic job!

ANDREW H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edgar S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew R. 
Clasificación:
5.0

Very satisfied

TED M. 
Clasificación:
2.0

lot dis-organized had to hitch trailer myself no customer service/care

Thomas A. 
Clasificación:
5.0

They're always great here

JOSEPH G. 
Clasificación:
3.0

The only problem with the entire situation was that I originally reserved this Uhaul at a different location and it somehow got switched to this place which was 20 miles away from where I wanted Lo pick it up. It was ridiculous that o had to go to a different town to get a uhaul. So I did end up with more miles than should have been. I am still not happy with that.

RICHARD F. 
Clasificación:
5.0

Everything was very smooth!!!

Ranea T. 
Clasificación:
4.0

El cliente no dejó un comentario.

adrian D. 
Clasificación:
4.0

Very helpful

HUGHEY M. 
Clasificación:
5.0

Very attentive to customer concerns and needs.

ANDREW H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CELESTE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph E. 
Clasificación:
5.0

They did not have all of the blankets I ordered. Was supposed to receive a refund, but have not seen it yet.

HOWARD J. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM V. 
Clasificación:
5.0

Very good

ARIF A. 
Clasificación:
5.0

El cliente no dejó un comentario.

HARRY S. 
Clasificación:
5.0

We needed to extend the rental because our help failed to show up. This was not a problem, extending the rental was simple and easy.

JULE E. 
Clasificación:
5.0

Very impressed with Uhaul ! Used 3 of their trucks, a utility trailer and a car hauler along with some of their moving services and everything was top notch from start to finish

JOSEPH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CELIA B. 
Clasificación:
5.0

Very impressed with Uhaul so far ! Have had 3 trucks a car trailer and a utility trailer, all were excellent and the Uhaul dealers have ben fantastic so far !

JOE G. 
Clasificación:
4.0

It was great...ty

STEVE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard T. 
Clasificación:
3.0

Tail lights were out. Traded it for one that did. Good service!

David H. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANNA R. 
Clasificación:
5.0

The lady was very nice and friendly and helpful. It was a pleasure renting from U-Haul

NICK L. 
Clasificación:
5.0

Excellent customer service Fast friendly service

ANTHONY I. 
Clasificación:
1.0

I returned the rental by the due day/time but was charged an additional day. Upon returning the vehicle, the lady behind the counter stated that she was unable to check me in because her coworker had the iPad. She stated everything was good and no additional charges would be incurred. Can you please correct this? Gracias

JOHNROBERT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth A. 
Clasificación:
5.0

Nothing, I find everything to be great.

DIANE P. 
Clasificación:
4.0

In this time of routine bad customer service experiences, this was a great experience. Keep up the good work!

ROOSEVELT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
1.0

Overcharged!

PAULETTE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
5.0

Tracy was very helpful!

HAIDEE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN R. 
Clasificación:
5.0

Customer service was outstanding

JACK J. 
Clasificación:
1.0

could not get of smart phone long enough to complete rental, I feel she really could not care ifd I rented or not. never checked equipment. I hooked it up. Even after correcting her she still put in a incorrect tow vehicle

WILLIAM S. 
Clasificación:
5.0

Great customer service! Angie in Columbia was incredibly helpful.

ANNE G. 
Clasificación:
4.0

Drop off was a challenge as the website/app did not work at all.

LAURIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH K. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYRONZA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK W. 
Clasificación:
1.0

The truck was not well maintained. The customer rep had a poor attitude, very rude and unprofessional.

DALE F. 
Clasificación:
5.0

Always friendly. Have used this location several times.

VALERIE L. 
Clasificación:
4.0

Make sure equipment is free of dirt

Eston S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanne E. 
Clasificación:
2.0

Car was put on dolly, the rep. hadn't checked to see if lights worked before renting it out again. Brake lights not working on car dolly, went to another location closer to home. Called roadside, on hold > 40 min..no one answered. Went to website then over 1 1/2hr later repairman showed up, 1/2 hr later he left. Went to drive off lot & lights fell off dolly onto road. Not reconnected to Frame. Had to wait again for him to come back, this time he connected it so it didn't fall off. People to help me load couldn't wait...had to load truck alone!! I am 62 y/0 woman with disabilities.

Candice R. 
Clasificación:
5.0

You're doing fine. Thank you!

Mark W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ogami W. 
Clasificación:
5.0

I rented a trailer in Columbia/Lexington SC to move a couch to Charleston. I have rented so many times from U haul over the years and had noting but great service. I have rented trucks, trailers, storage units , installed hitch's on many of my trucks and yes one way. This time the charge of $285.00 for 90 miles and 3 hours was a lot of money. I have never ever shopped around till now and the next time I need a rental I will shop your price and rent from the best price. I know you probably do not care about me and my one one/way rental. However in my company training meeting on Monday morning with my 115 service employees. I was able to share my U Haul experience and the price of $285.00. I trained with my staff on the cost if U Haul loose a life long customer in the long run that never shopped price or availability at Penske, Ryder, Enterprise, Hertz, Home Depot, Lowes and so on. Thanks Vince Piazzola

VINCENT P. 
Clasificación:
3.0

This was not a good experience. I was assigned a location and when I called the people said they had no trucks. Called customer service and they told me I wasnt even assigned a location, and nobody bothered to reach out and tell me that. The person I spoke to transferred me to a representative from an area far outsidr of where I was moving from or to. Luckily that person was helpful and found me a place to pick up a truckm Ths reps at the place I picked up the truck were accommodating and also dealing with scheduling issues because Uhaul was not communicating with them.

BRENDEN E. 
Clasificación:
5.0

Excellent service !

Perry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

Service was excellent. Reserved online the same day and pick up/drop off only took a few minutes. Not locations fault... but an actual padlock WITH a key would be a nice addition to equipment.

MATTHEW M. 
Clasificación:
5.0

Better inform the customer about the ways of paying because you can apparently do it by set miles or by the amount of miles you end up driving after the rental had been used.

GARRETT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

scott M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Theodore Z. 
Clasificación:
1.0

HIDEOUS; CLOSED ALL THE TIME--RUDE, NOT HELPFUL, TERRIBLE CUSTOMER SERVICE, SNIPPY., YOU SHOULD LOOK FOR ANOTHER- DEALER. THIS 1.

GLORIA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lagretta G. 
Clasificación:
5.0

Very friendly and helpful

WANDA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARMAINE I. 
Clasificación:
5.0

The staff member at this location was extremely nice and helpful. Made it so easy to drop off our equipment in a brand new town where we didn't know what was going on. Kudos!

JAMES S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARCUS M. 
No se han enviado comentarios para esta ubicación.

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