Returned the truck on the date per the contract but it was closed (Monday after Easter) Joel was there and able to check it in. Since it was closed he could not assist me with modifying the payment but said to come back the following day. Went back and was told since the truck was checked it he was not able to do it. Made calls back UHAUL and too much to write. See notes in the account.SCOTT B.
Customer Reviews for Mini Stor All
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Mike P.
Nothing jt was excellent and the truck was top notch I will use them again and refer them also thanks so very much for a wonderful experienceJOE O.
They were very pleasant and professional!Lona N.
It's very near a busy intersection, which can make getting in and out of the parking area, especially with a large truck, quite difficult.sarah R.
El cliente no dejó un comentario.Cathy P.
Our trailor had 2 bald tires on the left side. I worried the night before about even making it to my destination (SLC). We did make it, the tailor itself was great,, just the condition of the tires. The receiving point said they will replace all 4 tires. Scary trip!!!!!JERRY P.
El cliente no dejó un comentario.DAN S.
It was an after hours drop off.Richard G.
El cliente no dejó un comentario.Greg F.
El cliente no dejó un comentario.Sonia C.
El cliente no dejó un comentario.Bryanna B.
Nobody was there. Location did not open till 1000 that dayJohn E.
El cliente no dejó un comentario.myron L.
Outstanding customer support! Ranks up there with the best that I've had from any business!Randy G.
El cliente no dejó un comentario.Dusti L.
El cliente no dejó un comentario.Dean B.
El cliente no dejó un comentario.Dean B.
El cliente no dejó un comentario.Josephine B.
El cliente no dejó un comentario.Cynthia B.
Bar code on door would not scan, entered manually it still would not recognize code....Mia S.
We were not impressed that the location had no hitch pins for sale or rent.ROCKY V.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.James J.
The only thing I would improve would be the opening hours.MICHAEL C.
Excellent customer serviceRichard J. W.
Put cruise control on your trucks! That was miserable driving for 1000 miles!David L.
El cliente no dejó un comentario.Gerald V.
El cliente no dejó un comentario.LESIELI A.
El cliente no dejó un comentario.KURT N.
Excellent communication and service from JT. I had a few mishaps with the time I was able to pick up the truck, and had to extend to use the full 24 hours. He was very flexible and happy to accommodate us.Nathan S.
El cliente no dejó un comentario.tammy L.
El cliente no dejó un comentario.KENNETH J A.
El cliente no dejó un comentario.Alicia W.
Very friendly and accommodating.DEWAYNE W.
El cliente no dejó un comentario.Amy B.
Mike was most helpful, & my return went smooth as glass.....even in the pouring rain!!!!! THANXROBERT B.
El cliente no dejó un comentario.Robert D.
Have all equipment at the same place and make sure it is in working condition. Straps were fried on tow dolly which was at a different location than where we picked the truck up from. They tried to tell us frayed straps were OK and would PROBABLY get us to our destination! We said no then they told us we would have to come back the next day. Then uhaul called and said they had a dolly for us to pick up and that we had 15 minutes to let them know if we wanted it said we had to pick up that night and if we didn't we may take a chance of it not being there. This was at a totally different location. So this meant stop our loading and go get it. Total pain. When I spoke to the lady at uhaul and told her I was unhappy and she was smart mouthed and then I asked her to make a formal complaint and she said "me" I said I want a person above you. She gave me an 800 said have a nice day and hung up on me. Very poor service. I believe she said she a as at a ND office and I spoke to her on Thursday the 25th. I also was very confused when. I got 3 phone calls from people from other places that wanted to know if I wanted to rent a tow dolly. If uhaul was going to have another company rent me the dolly they should have informed me of that.BERNIDA G.
El cliente no dejó un comentario.TIMOTHY C.
El cliente no dejó un comentario.Michael B.
Everything worked excellent, no problems. I would use it again.jeannette J.
The cab could have been a little cleaner.BRIANNA D.
There was a spill in the attic and the valve stems in the tires were loose, which could've created a very dangerous situation.DAMIAN R.
El cliente no dejó un comentario.Jered H.
El cliente no dejó un comentario.Robert Reid R.
El cliente no dejó un comentario.David M.
Trailer was excellent, towed well. Customer service was over the top superb!!! All around great experienceCharles L.
The gentlemen that helped us was very friendly and helpful. The only trouble we had was there were so many cars in the lot we did not have a good way of getting the uhal unit in the lot and had to park in front of another business and walk over to the building.Megan E.
El cliente no dejó un comentario.TYLER H.
El cliente no dejó un comentario.Neal T.
El cliente no dejó un comentario.Christine J.
El cliente no dejó un comentario.Amanda S.
Professional grade serviceJOSHUA M.
Friendly and helpful.Thomas S.
Great service, thanks!Patrick M.
El cliente no dejó un comentario.Timothy P.
We tried to return it on Sunday when it was due to be back and they weren't open and the website said they were That's why I chose them. And then Monday when we returned it cuz it said we had till Monday to return it they charged us another $29.32 for an extra day expense. I want that refunded 21803677 was my account number. Having to pay an extra day is bull. Please refund the extra day charge.Jesse H.
El cliente no dejó un comentario.Jeff T.
El cliente no dejó un comentario.Rebekah C.
El cliente no dejó un comentario.Steven E.
El cliente no dejó un comentario.David L.
Good drop off and very organizedTodd R.
El cliente no dejó un comentario.Todd R.
All goodGerard W.
El cliente no dejó un comentario.George J.
Can't recommend or not recommend this place. Was closed when I dropped trailer off. Lot is small and cramped being a used car lot and UHaul place. No clear indication of where to park vehicles/trailers. Had to back trailer in between a couple used cars and a light pole.Barry K.
El cliente no dejó un comentario.Donald B.
El cliente no dejó un comentario.Keith C.
I did not know I would need straps and a lock for overnight. Even though it was a holiday weekend this place was closed on Sat. I had to drive across town to get what I needed.The man was very helpful though.joyce S.
Very courteous and accommodating.CLIFF B.
Nothing. This was an easy experience and I was happy with the entire process!Marilee W.
There needs to be a more noticeable sign for UHAUL. There were no UHAUL trucks easily visible from the main road to show the location either, the trucks were tucked back behind some buildings and the place that was more prominent in front of the UHAUL trucks was the car dealership of sorts.Heather A.
El cliente no dejó un comentario.Lucas M.
Parking was congested and not easy to maneuver with a trailer.Weston B.
El cliente no dejó un comentario.Michael S.
The location on Deadwood Avenue is much, much better.OWEN O.
When I checked the engine oil before we left Rapid City, SD. on our 1000 plus mile trip to Nashviille, TN. the engine was three plus quarts low.Trenton J.
The guy seemed distracted and the computer equipment seemed outdated.Anthony F.
Very helpful explanation of the equipment.David M.
El cliente no dejó un comentario.Cheryl F.
The app wouldn't work, so the personnel checked me in quickly and competently.Laura A.
El cliente no dejó un comentario.KELLY A.
Nothing. Keep up the great work!CHARLES L.
El cliente no dejó un comentario.Jeff W.
El cliente no dejó un comentario.Melissa P.
El cliente no dejó un comentario.Skylar L.
El cliente no dejó un comentario.melissa B.
The equipment that I picked up was broken. But you wouldn't know what since you didn't check the trailer before you gave it to me. Broken tail lights and duct tape holding brackets to the frame...I had to zip tie the lights to the frame to continue my trip.Terry K.
Good and friendly service!tom C.
El cliente no dejó un comentario.Jerome Y.
El cliente no dejó un comentario.Benjamin S.
El cliente no dejó un comentario.James Z.
El cliente no dejó un comentario.Mellissa W.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.rena A.
El cliente no dejó un comentario.stephanie S.
El cliente no dejó un comentario.Dennis P.
They could not give me a total cost on the uhaul after he gave me the receipt which showed 0.00 owed.Chester C.