Customer Reviews for Mini Maxi Storage
(U-Haul Neighborhood Dealer)

46 reviews

8891 N Florida Ave   Tampa, FL 33604
(Behind Walmart)

(813) 930-9142

Office Hours

  • Mon-Thur: 10 am–4 pm
  • Fri: 9:30 am–5 pm
  • Sat: 9:30 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(813) 930-9142

8891 N Florida Ave
Tampa, FL 33604
(Behind Walmart)

Services at this Location:

Office Hours

  • Mon-Thur: 10 am–4 pm
  • Fri: 9:30 am–5 pm
  • Sat: 9:30 am–4 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

It was a great experience, maybe some directional arrows to help find the location faster other than that the location delivered on friendliness and professionalism.

Roger Hurdle 
Rating:
2.0

The truck is infest with roaches this is unacceptable .

Maria Magdalena Hernandez Durazo 
Rating:
1.0

I paid for a hand truck that wasn't included, the truck was unkept in general. Do better

Jon Henderson 
Rating:
5.0

Customer did not leave a comment.

NQuari Williams 
Rating:
4.0

Truck radio did not work.

CHRISTOPHER BOSSMAN 
Rating:
5.0

Customer did not leave a comment.

Paul Laufer 
Rating:
4.0

I wasn’t able to check in or out on my phone because, the photo requirements would not work. The station attendants were very kind and completed both transactions for me.

Robert Stephens 
Rating:
5.0

Customer did not leave a comment.

Tinisha Dudley 
Rating:
5.0

Customer did not leave a comment.

Jennifer Lightner 
Rating:
5.0

Customer did not leave a comment.

CHARLES SCHULTZ 
Rating:
5.0

Had a great experience here

Logan Zornes 
Rating:
5.0

Customer did not leave a comment.

Lyle Alexis 
Rating:
5.0

The gentleman at the desk was AWESOME! Very patient, helpful, friendly, and made sure I had everything I needed before I pulled away.

gabriella nolan 
Rating:
4.0

None

Francis Ugbebor 
Rating:
1.0

He was rude and disrespectful. The customer that was in before me was rude and disrespectful to her as well. Seems to be a pattern that “store manager” when I asked to speak to the owner, he refused to tell me anything. I will tell everyone I know that’s looking to pick up/drop off a truck to go elsewhere go elsewhere

damerky ramos 
Rating:
3.0

The online process to pick up truck was really bad. I never received the code to unlock truck to get key. The process to photograph my id was awful. I ended up going into the center and changing process from online. I wouldn't recommend this process to anyone. I was extremely disappointed.

CHRISTOPHER COLEMAN 
Rating:
5.0

Customer did not leave a comment.

Ana Ramos 
Rating:
5.0

Customer did not leave a comment.

Diane Copley Rogers 
Rating:
5.0

Customer did not leave a comment.

Reginald Johnson 
Rating:
1.0

I was charged $89 dollars for 1 day . I drove less than 30 miles. I will be contacting someone about this overcharge

lamar hood 
Rating:
1.0

Customer did not leave a comment.

Rhiannon Guarino 
Rating:
4.0

Roaches was in the storage They need to be exterminated

Debra Jackson 
Rating:
5.0

Customer did not leave a comment.

Frank Famano 
Rating:
5.0

I do wish we had received notice the night before that the battery was dead in the truck since we had an 8 am pick up and could not drive the truck until 10 am, but they were quick to fix it and let us keep the truck all weekend which was a blessing. I appreciate the kindness and quick response time.

Brittany Daniel 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Hazlett 
Rating:
5.0

Customer did not leave a comment.

John Ganio 
Rating:
5.0

Customer did not leave a comment.

Michael Burgess 
Rating:
1.0

I have been using U-haul for over 20 years for all my moving needs, when renting I was aware that I had to maintain the gas/fuel to the level that I received it and bring the truck back in the same shape that I received it. That is why I buy insurance. This is the first time that I was charged milesage in addition to the rental of the truck and insurance which made that renting the same amount and taking a moving co. I am not sure if all U- Hauls locations maintain this way now. I checked my recent rentals and I wants charged. Bery disappointed.

Nili Uribe 
Rating:
5.0

The drop off of this vehicle was the opposite experience of the pick-up. Tobin assisted us at the Tampa location, and he was extremely professional and kind. Several people walked in while we were taking care of business and he was kind to all, and you could tell the other customers had dealt with him before and they were very kind and willing to wait. You can tell Tobin is a people person and is a very good representative for U-Haul. I would highly recommend this location!

Christy Czarzasty 
Rating:
5.0

Customer did not leave a comment.

Lisbetzarie Rivera 
Rating:
3.0

I was charged for gas when I had brought the vehicle back with a little more than when I got it I drove maybe a total of 5 miles and put in 2.5 gallons of fuel yet still got charged. I also did not need to use the dolly which the seal was not broken. The Manager was very amicable but she dropped the ball some on this one

Carlos Maysonet 
Rating:
5.0

Customer did not leave a comment.

Sara Pena 
Rating:
5.0

Rep was very pleasant and expressed his appreciation for my patience as he was experiencing system delays between his tablet and desktop. Very calm and helpful

Ilona Isom 
Rating:
5.0

Customer did not leave a comment.

ronnie mctear 
Rating:
1.0

Me dijeron un precio y me cobraron otro es decir me cobraron $75 por medio dia

FIDEL MARRERO CASTELLANOS 
Rating:
3.0

Customer did not leave a comment.

Lexi Angelle 
Rating:
1.0

Didn’t tell me I owed money when I shouldn’t have.

VO'SHON BURTON 
Rating:
4.0

Customer did not leave a comment.

kortina jones 
Rating:
5.0

Customer did not leave a comment.

rebecca boyd 
Rating:
5.0

Truck was set up and ready to go. The uHaul 24/7 process was a little unclear. I did the online check-in the day before and still had to wait 7 minutes while my check-in was being approved at pick-up. It would have been helpful to be able to load the DL images and a secondary contact number at the online check to streamline the pick up, especially since I had a crew waiting on me.

Anna Kanz 
Rating:
5.0

Customer did not leave a comment.

SONIA MONTEZ-FERIA 
Rating:
5.0

Customer did not leave a comment.

Eniya Evans 
Rating:
5.0

The website of the uhaul could be better when picking up the truck and dropping off the truck

TASHA' MCGOWAN 
Rating:
3.0

Better online service for return

Angelina Lopez 
Rating:
1.0

Took 3 I repeat 3 different attempts to rent a 10ft box truck. My adventure started at 1:30 pm at this stores location. My cc to couldn't take cash and cc to couldnt do cc&cc the helpful young lady sent me down the street to the other uhaul store to be told couldn't find reservation in system then couldn't pull it and that I had to call customer service. Called the person I talked to( my apologies I can't remember his name ) I was all ready upset and asked him to please transfer me to a supervisor and he did was on hold for 10to 15 min give or take and was answerd by a click and nothing called back and a young lady answered ( time 6pm) explained to her the situation .now all my help that I had at 130/3 pm are now gone and have their own things to do and it's getting dark and colder and with just a hint of light rain now it's 730 and the only truck available is across town my fiance finds one at the original store and where I had time and people I requested due to all that I was going through if a little help the 15ft would have allowed me less runs back-and-forth and I would not have left so much behind and when it was close to our return time we called and asked for more time and all we got is 45 min. As you can see by your records what time and condition ur truck was returned in. As you can see I am very disappointed and displeased with this rental. Your records show I have used ur service in the past in other states I will be expecting a phone call. As a manager and business owner. I tried to brush this off but at 2 am I'm pissed 8136830013.

Juan Cooper 
Rating:
3.0

was left with basically an empty gas tank. within 2 miles the low fuel light came on. So i had to put fuel in it right away which was kind of a pain in the butt. Other than that the experience was good.

Chris Young 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top