Customer Reviews for Mini Max Storage
(U-Haul Neighborhood Dealer)

227 reviews

455 Victoria Rd   Woodstock, GA 30189

(770) 926-9848

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: 9 am - 4:30 pm
  • Thur: 9 am - 5 pm
  • Fri: 9 am - 4:30 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(770) 926-9848

455 Victoria Rd
Woodstock, GA 30189

Services at this Location:

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: 9 am - 4:30 pm
  • Thur: 9 am - 5 pm
  • Fri: 9 am - 4:30 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Wow! Rented a trailer for the day. in and out in less time it takes to go thru Starbucks. Trailer was fine, towed great. Service was amazing!

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Z. 
Rating:
5.0

atell everyone were this place is.

STEVEN B. 
Rating:
5.0

Customer did not leave a comment.

KEITH W. 
Rating:
5.0

Customer did not leave a comment.

Charles T. 
Rating:
2.0

A/C NOT WORKING IN THE TRUCK THEY CHARGE ME 16.00$ extra no sending receipt for that

Ricardo G. 
Rating:
5.0

Amanda was a blessing in every way. I never had any problems with anything during the 3 years I used the facility. I'll definitely use Mini Max again if the need should arise. Thank you!

GLENN C.  |  Overall Experience 
Rating:
5.0

Everything was perfect, definitely will recommend you guys !

Ivan C. 
Rating:
5.0

Customer did not leave a comment.

Teresa D. 
Rating:
5.0

The lady was so friendly helping us !

brenda E. 
Rating:
5.0

knob to tighten trailer could use lubrication. Great service, easy to work with. Get in and get out. I have used this location numerous times. 5 stars.

SCOTT B. 
Rating:
5.0

Amanda was Fantastic! Excellent Service!

Joe S. 
Rating:
5.0

Very pleasant and helpful personnel! Great experience!

SUSAN B. 
Rating:
3.0

The guy at the rental location kept emphasizing I need to bring the truck back clean, since it was raining and it would be muddy. He should have been more concerned with the fact that the windshield wiper blades should have been replaced six months ago. Also, the truck had a warning message that kept Coming up about the tires. That's not exactly what I was wanting to see.

DAVID K. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND S. 
Rating:
5.0

The guy I rented the truck from was top notch!

EUEL G. 
Rating:
2.0

The location we dropped off was closest to our home so we chose it. The owner or employee seemed unfriendly and unwilling to help. The parking area was incredibly small and full of vehicles. It was all we could do to park a full size Ram 1500 with the cargo trailer attached without hitting anything. The guy then asked us to back it up right to the spot he wanted but that would have been difficult to do again without hitting the vehicle next to us or one of the parked trailers. When we told him no we couldn't he seemed a tad put out that he actually had to do a little work. We dropped off at 9:30 am. Got our emailed receipt saying it was checked in at 4 or 4:30pm. Wouldn't have changed our price but that's not cool since he was NOT even busy and should have entered our return immediately.

Clayton R. 
Rating:
5.0

Customer did not leave a comment.

Walter K. 
Rating:
5.0

very helpful, they made the experience easy and hassle free.

Scott B. 
Rating:
5.0

Amanda has been great throughout my experience. I can not say the same for the gentleman I've dealt with a few times during this same time frame. Personality and effort would go a long way when dealing with people on a daily basis. If it weren't for Amanda I would have spent my $600-$700 elsewhere this week.

Brett M. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Great experience

Bryan S. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

Jack B. 
Rating:
5.0

Customer did not leave a comment.

Bryan B. 
Rating:
5.0

Good customer service Amanda was great

Linda J. 
Rating:
5.0

Customer did not leave a comment.

ALECE W. 
Rating:
1.0

No access into gate, Finally after 40 minutes got someone on at uhaul as the location would not answer the phone. They found a lock box location and combo, no key inside lock either of 2 lock boxes. or gate access to get in side.

steve M. 
Rating:
1.0

Customer did not leave a comment.

Paige C. 
Rating:
5.0

Staff was great!!!

Jack C. 
Rating:
5.0

Customer did not leave a comment.

Douglas D. 
Rating:
5.0

Customer did not leave a comment.

Steven J. 
Rating:
2.0

Customer did not leave a comment.

Chad S. 
Rating:
5.0

Customer did not leave a comment.

SHANNON F. 
Rating:
5.0

Thanks to Amanda Shafer for a very positive customer experience! She was incredibly professional and made the process go smoothly.

Amy T. 
Rating:
5.0

Customer did not leave a comment.

Francis D. 
Rating:
5.0

Customer did not leave a comment.

Francis D. 
Rating:
5.0

Customer did not leave a comment.

Sydnee C. 
Rating:
5.0

N/A

Laura S. 
Rating:
5.0

I used the app to pickup the vehicle outside of location hours and it wasnt initially cooperating for me.. took me several tries to get it to recognize my username/password but once it finally did I was quite pleased with its ease of use. Also dropped the vehicle off using it and it worked very well

Tony K. 
Rating:
5.0

Nothing

Allen S. 
Rating:
4.0

Not easy to find (again, since I had no record of address other than a tiny phone screen email), but they did process my after hours drop off. I never had contact with location.

FLOYD C. 
Rating:
5.0

Customer did not leave a comment.

Alina R. 
Rating:
4.0

clean easy to get in and out of.

Scott B. 
Rating:
4.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

Clay T. 
Rating:
5.0

All was fine. Equipment was good/well maintained for cross-country trip.

Eloise T. 
Rating:
5.0

Don't fix it if it's not broken! Was perfect

Gerrie S. 
Rating:
5.0

Customer did not leave a comment.

Brendan C. 
Rating:
4.0

Customer did not leave a comment.

Sheila A. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM L. 
Rating:
5.0

Customer did not leave a comment.

Steven H. 
Rating:
5.0

Amanda Shaffer went above and beyond the normal customer service experience. What a pleasant surprise and a truly welcomed experience!

david W. 
Rating:
5.0

Easy and quick

toni T. 
Rating:
5.0

Customer did not leave a comment.

Phillip M. 
Rating:
3.0

The person that did the rental paperwork was rude & uninterested in doing anything. I will probably use u-haul again in the future but definitely not from this location.

Donna T. 
Rating:
5.0

Mini Max Storage was extremely helpful and was able to adjust our pick up/drop off time at the last minute. They were very accommodating to us, and we would 10/10 use them again. Thank you

Allyson R. 
Rating:
4.0

Customer did not leave a comment.

Donna T. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

Erik W. 
Rating:
5.0

Customer did not leave a comment.

Jason B. 
Rating:
5.0

Customer did not leave a comment.

Teresa H. 
Rating:
5.0

Customer did not leave a comment.

Rick R. 
Rating:
5.0

Customer did not leave a comment.

joshua B. 
Rating:
5.0

The people of this location were golden. They went over and beyond to ensure that we were taken care of. I will definitely return!

Vickie J. 
Rating:
5.0

The people were very helpful and nice! I was in and out in just minutes

Greg B. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
3.0

Customer did not leave a comment.

NECHELLE W. 
Rating:
5.0

Always reliable service and equipment.

Daniel C. 
Rating:
5.0

Not a thing! The best moving experience I've had to date… Keep up the good work! I didn't realize it

Wendel L. 
Rating:
5.0

Customer did not leave a comment.

Kelly W. 
Rating:
5.0

I rented an open trailer for moving small equipment. I felt the rental went smooth no issues with the trailer rented. Was in and out of the office in less than 5 minutes. I recommend this location over any of the big centers that take way to long to get in and out of!

Daniel C. 
Rating:
1.0

I was not pleased at all. It took the gentlemen over a half hour to get us in the truck.( we were the only two people there) He told us he had computer issues, which we were understanding, but still took 30 mins of our time, which was frustrating. When we were returning the truck, we were not told that the location was going to be closed and that we were to check out on the website that kept crashing. It took us an hour to check out because the website. We called the representative on the phone and they were no help. I had told them the website was not working and they said they know they are having issues but still could not help us. Every time we had gotten to the end after submitting pics of the truck, put in the mileage it would just end the session. So that took a chunk of our time. Very frustrating. Then we get our bill stating much more than what it should have been. The guy added insurance to the vehicle after I checked no additional insurance. And it was the most expensive insurance. What was supposed to be a quick weekend of picking up and dropping off took way too much of our time and was very expensive. We had gotten the "weekend" price for mileage, but when I had called prior I was not told that and if I had been told, I would have taken my time and money to another company. I am no longer a fan of U haul and would not recommend to anyone.

lily C. 
Rating:
1.0

When i received the truck gas thank was not half full. Yet I got charged even though I left the truck in the same conditions I got it. I even took a picture before leaving the lot.

Escarlyn H. 
Rating:
5.0

Customer did not leave a comment.

Andrew D. 
Rating:
4.0

Customer did not leave a comment.

Kevin R. 
Rating:
5.0

Nothing! Everything was perfect!

Sadie B. 
Rating:
5.0

Amanda was very helpful. Would use this location again.

Jim P. 
Rating:
5.0

Customer did not leave a comment.

Jim J. 
Rating:
5.0

No problems. Things worked as advertised

David W. 
Rating:
5.0

Customer did not leave a comment.

Scarlet K. 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
4.0

Customer did not leave a comment.

barbara B. 
Rating:
5.0

Customer did not leave a comment.

Pascale B. 
Rating:
5.0

Very helpful, friendly.... Great experience!!!

Susan B.  |  Reservation 
Rating:
5.0

Amanda was very helpful and accommodated me with the right equipment.

Anthony H. 
Rating:
5.0

Friendly, courteous service. Nice experience

John R. 
Rating:
5.0

Customer did not leave a comment.

Kinsey H. 
Rating:
5.0

I visited Amanda prior and she helped with dropoff instructions and trailer size. Dan was there when I arrived at night to dropped off and made sure I was taken care of. I didn't like how UHAUL website would not allow me to select any of the locations that were right near me to return instead it was on the other end of the city/zip code. First time with UHAUL was a very pleasant experience overall and will look to use again in future, especially since this gave me an opportunity to see what other eqpt they have, like a auto tow trailer.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Branden M. 
Rating:
5.0

Customer did not leave a comment.

Stuart K. 
Rating:
5.0

Amanda Shafer was very professional and pleasant. Explained every thing I needed to know. Easy pick and return. Great Service! Thank you, Angela G. Martinez

ANGELA M. 
Rating:
5.0

Customer did not leave a comment.

Nathan C. 
Rating:
5.0

Customer did not leave a comment.

vincent L. 
Rating:
5.0

Wow, What great service. This location went above and beyond to assure me I would be able to get the best equipment. I rented on New Years Eve, when many dealers were closed and they made sure I was able to pick up and drop off the equipment. Thank You!

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Tina K. 
Rating:
5.0

Customer did not leave a comment.

DALE H. 
Rating:
1.0

Customer did not leave a comment.

Bryan W. 
Rating:
5.0

Customer did not leave a comment.

Christopher M. 
Rating:
5.0

Customer did not leave a comment.

DIana C. 
Rating:
5.0

Everything is perfect, the storage unit was clean and in good condition! We are moving stuff in to it today Friday Nov. 16. Thank you! T.S. Gilmer.

Thomas G.  |  Reservation 
No reviews have been submitted for this location.

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