Customer Reviews for Millers Grand Events
(U-Haul Neighborhood Dealer)

1,255 reviews

9029 Blackberry Fields   Daphne, AL 36526
(1/2 mile south of county road 64)

(251) 625-2847

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 10 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed

Services at this Location:

Contact Us

(251) 625-2847

9029 Blackberry Fields
Daphne, AL 36526
(1/2 mile south of county road 64)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 10 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The Miller's are the best. Always have the equipment I need when I need it and if you're planning wedding or event they're the go to for events rentals.

Jeff Wilson 
Rating:
5.0

Customer did not leave a comment.

Jeremy Moore 
Rating:
5.0

Super nice and helpful. :-)

John Curry 
Rating:
5.0

Customer did not leave a comment.

Jerry Harris 
Rating:
5.0

Gentleman there was very polite, professional, and quick. Highly recommend!

Hayden Kren 
Rating:
3.0

Ordered a furniture dolly that was absolutely needed but none available. Owner was not concerned at all, he called another place in town to see if one available, was told I could pick one there, but when I went ,there was none. Truck was hard to start, the key would not turned, just not a pleasant move.

Nathalie Tiller 
Rating:
5.0

Customer did not leave a comment.

JAMES PARKER 
Rating:
5.0

Professional, friendly and clean, without any delays or waiting...

Larry mcmillen 
Rating:
2.0

Customer did not leave a comment.

randal holbrook 
Rating:
5.0

Customer did not leave a comment.

Joseph Sacco 
Rating:
5.0

Everything was Great !

JAMES PARKER 
Rating:
5.0

This location is extremely friendly went out of their way to help me in the return of a vehicle. Their location was neat accommodating on my needs format all my questions were answers. I would recommend this location to anyone using U-Haul ever again my future because they really know how to treat people good you're an excellent location I give them a hundred five stars.

Brian McCoy 
Rating:
5.0

Customer did not leave a comment.

Kenya Thomas 
Rating:
5.0

Customer did not leave a comment.

JOSH REYNIER 
Rating:
1.0

The price is wrong. Picked up 6x12 at 1 pm returned at 10 pm. Should be 29.00.

Robert Nelson 
Rating:
5.0

Customer did not leave a comment.

Grant Shafer 
Rating:
5.0

These guys are people persons. They were friendly , helpful , and truth worthy crew. The father and son crew is very effective and I'm going back in the next weeks ahead. They got my vote....

Morgan Quintana 
Rating:
5.0

Customer did not leave a comment.

William Saxon 
Rating:
5.0

Shannon did an excellent job with my rental.

Grant Shafer 
Rating:
5.0

Thank you Shannon for all your help. Appreciate it. If I ever need another U Haul, it’ll be from you. God bless, Rj.

Robert Larson 
Rating:
4.0

Customer did not leave a comment.

maureen patterson 
Rating:
5.0

Customer did not leave a comment.

Roy Gartley 
Rating:
5.0

Absolutely the cleanest and most well maintained truck box truck I have ever gotten in!

Steven Vrettos 
Rating:
5.0

Customer did not leave a comment.

sean kirchhof 
Rating:
5.0

Customer did not leave a comment.

jerry Wilson 
Rating:
5.0

Customer did not leave a comment.

tim burleson 
Rating:
5.0

Customer did not leave a comment.

Robert Haynes 
Rating:
5.0

Very good customer service

Lawrence Hickman 
Rating:
5.0

Location was closed the day I returned the trailer. The online check in system wasn’t real easy, but was able to check in the trailer.

Chris Nijoka 
Rating:
5.0

Customer did not leave a comment.

Thom Radunz 
Rating:
2.0

The uhaul trailer I rented leaked. The rain soaked my brand new mattress.

Sheila Ryan 
Rating:
5.0

Great customer service explained the process and the truck was ready to go. Will be back

JOSEPH Smith 
Rating:
5.0

Customer did not leave a comment.

WESLEY SINGLETON 
Rating:
5.0

Customer did not leave a comment.

Terri Hall 
Rating:
5.0

Very nice people. I don’t rent much but they are my very top choice.

MICHAEL ROONEY 
Rating:
4.0

Customer did not leave a comment.

darrell Barger 
Rating:
4.0

My only complaint is that device used to connect the trailer to the ball on my car kept loosening up. I had to check and retighten this device continuously. I was concerned that it would fail at any moment causing an accident!

Barry Bush 
Rating:
5.0

Very friendly and understanding of the disastrous trip. He agreed this unit should not be on the road.

David Roloson 
Rating:
5.0

Very helpful personnel. Customer focused. Highly recommend.

Marilyn Dedeaux 
Rating:
4.0

Miller's customer service was excellent!!!

Rick Knapp 
Rating:
5.0

Customer did not leave a comment.

mike moennig 
Rating:
5.0

Outstanding service.

DAVID THOMAS 
Rating:
5.0

Customer did not leave a comment.

jim crouch 
Rating:
5.0

Best place to rent a Uhaul. Friendly and makes sure I don’t have any questions. Excellent Customer Service.

CATHY VAUGHN 
Rating:
5.0

Customer did not leave a comment.

Barry Gilliam 
Rating:
5.0

The owner of this location is awesome

Ryan Crockett 
Rating:
5.0

Customer did not leave a comment.

Joshua Cook 
Rating:
5.0

EXCELLENT ending to what began as an arduous pick-up experience. Suggest you review your (possibly great?) 24/7 check-in Process. thru the eyes of your older clientele. I believe some of them (too many) have or will arrive at the rental office at appointed time (8a) to find ofc closed... Just include seniors among your reviewers. UHAUL rents the best car-hauler available. And they patented it. Consider ensuring your off-hour check-in Process leaves your customers impressed, not distressed. Start with the reservation. Educate the customer. EXPLAIN what a Guranteed Pick-up time means. The guarantee comes with catch (if you're not alert) Probably the 24/7 program is potentially awesome. As it is, it's too much to absorb unexpected. It was not inviting or simple to use, so I didn't.

Gaylord Gulledge 
Rating:
5.0

Customer did not leave a comment.

Michael Denaburg 
Rating:
5.0

Customer did not leave a comment.

GLORIA AUSTILL 
Rating:
5.0

Highly recommend!!

Charlie Robinson 
Rating:
5.0

Customer did not leave a comment.

Ginger Placente 
Rating:
5.0

U-Haul app is faulty, luckily there was someone there and willing to help me out

Charles Williams 
Rating:
4.0

Guy helped me with return process after I had forgotten to take a pic of the odometer

William Griffin 
Rating:
5.0

It was a nice experience.

Steve Fuller 
Rating:
5.0

Customer did not leave a comment.

Taleah Raymer 
Rating:
4.0

Customer did not leave a comment.

Monica Main 
Rating:
5.0

Nothing, it was good.

clyde dunbar 
Rating:
5.0

Customer did not leave a comment.

CECIL HUFF 
Rating:
5.0

Same great service each and every time! Keep doing what you’re doing.

Van Stephens 
Rating:
5.0

Shannon Miller was awesome and helpful!

Mochamad Bn asmun ni 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER KERBY 
Rating:
3.0

Windshield wiper blades are in need of replacement Interior of truck was dirty

matthew griggs 
Rating:
5.0

Customer did not leave a comment.

Michael Denaburg 
Rating:
5.0

Customer did not leave a comment.

CATHY VAUGHN 
Rating:
5.0

Fantastic Service!!!

Agustus Sullivan 
Rating:
5.0

Very professional, prompt, courteous and helpful.

Steve Reschke 
Rating:
5.0

Customer did not leave a comment.

Thomas Brennan 
Rating:
5.0

Customer did not leave a comment.

Debra Baxter 
Rating:
5.0

Customer did not leave a comment.

CLAUDE LAFONT 
Rating:
5.0

Customer did not leave a comment.

Muhammad Yusufi 
Rating:
2.0

Vehicle steering was off alignment, kept walking into other lanes and had to constantly counter steer. Needs to be seriously check. Dropped it back off after 13 miles.

Evan Mahoney 
Rating:
5.0

Customer did not leave a comment.

RYAN WOODS 
Rating:
5.0

Customer did not leave a comment.

Douglas Walsh 
Rating:
5.0

Customer did not leave a comment.

Patrick Henry 
Rating:
5.0

Customer did not leave a comment.

Michael Carrick 
Rating:
5.0

Customer did not leave a comment.

Roy Truxillo 
Rating:
5.0

everything was smooth

Brian Wiktorek 
Rating:
5.0

The guy was great I had no problems here

richard roberts 
Rating:
5.0

Customer did not leave a comment.

Alvin McPherson 
Rating:
2.0

Hell to find,

Brian Sweet 
Rating:
1.0

This entire experience was horrible. The app was complete crap, the truck was disgusting (moldy sticky stuff) not a single person there to help me find the truck in the rain….. and was charged an additional charge with a “digital signature“ that I didn’t approve. I will NEVER do this again!

Rebecca Nolan 
Rating:
5.0

Customer did not leave a comment.

Tony Edwards 
Rating:
5.0

Customer did not leave a comment.

HB Williams 
Rating:
5.0

Customer did not leave a comment.

Tsai-Ling Lauderdale 
Rating:
5.0

Customer did not leave a comment.

joseph vosicky 
Rating:
5.0

The trailer I picked up was in bad shape but didn't show until I was about 2 hours from my destination. Noticed the passenger side wheel wobbling and got out and noticed the rim had broke welds. Driver side wheel had broken weld also. Both tires were also about bald with very little tread left on them. Roadside assistance showed up and the passenger side wheel bearing was bad. I asked him to check the driver side as well and it was also bad. He couldn't find parts to fix it so a tow truck was called to pick it up. There was no place open to get a replacement trailer so I had to unload the lawn mower I had and get it in the back of my truck and finish my trip that way. With all of this trouble, I think this warrants a complete refund.

Luke Branum 
Rating:
5.0

Very friendly and explained the process well. Great place!

billy SHIPP 
Rating:
5.0

Customer did not leave a comment.

Bridgette Jee 
Rating:
5.0

Open at 8:00 am

Craig Wilson 
Rating:
4.0

The only thing was I couldn’t pick up until 10am put me behind on my move.

BETH REYNOLDS 
Rating:
5.0

Perfect

MICHAEL DENABURG 
Rating:
5.0

Customer did not leave a comment.

Charles Bickham 
Rating:
5.0

Customer did not leave a comment.

tim armstrong 
Rating:
5.0

Have dealt with them twice, and excellent service and southern hospitality both times.

WILLIAM BLOODWORTH 
Rating:
5.0

Customer did not leave a comment.

REBECCA MARTIN 
Rating:
5.0

Pleasant to deal with.

Craig Wilson 
Rating:
5.0

caring, prompt and helpful staff

Donald Mecke 
Rating:
5.0

Customer did not leave a comment.

Edward Basinger 
Rating:
4.0

Customer did not leave a comment.

Aurelia Johnson 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top