Was a little slow on the check out,
James H.
Customer Reviews for Miller Corner Stone
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location was not convenient and there were no signs or any communication that identified U-Haul service. The store was personnel was not very cordial. The time I requested to use the truck was shortened with the explanation that some would need the truck even though I reserved the truck for that specific amount of time.
Louise M.It was a gas station and the manager wasn't even there at reasonable hours
Ania L.I discovered a hole in the roof and told the ladies about it and they said the would take care of it. Very nice people.
James P.That's one of the worst place they will till you 29.5$ for 24 hours but when you return the truck. they just giving you bulshit reason and charge you 95$
hamidullah A.This location was horrible they tried to charge me a fuel fee after i left i went back and had to stand over the manager an take photos of the gas hand to get a refund which still hasn't arrived yet i was moving and because they took twice as much as they were supposed to my card was declining they made my moving process horrible. I use uhaul bc i thought they were dependable but now i dont think ill be using them again. This location is horrible beware. Who knows how many other people this has happened to.
James W.Over charged and not answering phone. Vehicle was in dirty condition
Mitsy R.Make sure the person at the Uhaul/Gas station in South Garland check in the vehicle on the correct date, key in the correct driving mileage, and check gas. I was overcharged for everything! I only had the truck for a day but was charged for 3 days.
antwoinne S.Ran out of a gas station, super unorganized I reserved a 10ft truck and all that was there was a 20ft truck. I had no choice but to take it and still got up charged. Get in the truck and it's dirty as heck. Smells like cigarettes and the transmission was completely SHOT. Worst experience in my life.
Klarissa D.I had the worst experience today ,all my furniture and items got we on the truck ,had several leaks in the top of the roof inside the back.
Glean A.Remove the insurance fee. I have full coverage with Geico# 4476105822 You charge me a fee without consulting me and getting my consent. You have 3 business days to remove the insurance, additional actions will be taken past the 72 hours deadline.
Augustin G.ok I have a complaint, I previously rented in U HAUL and my experience was exceptional, but this time it was the opposite, the truck had a very bad smell inside, it was not as clean as my past experience and apart from the gas tank, It wasn't where they always say it was 1/4 full and I took photos to verify what I say the tank was 1/2 full and obviously I had to fill it to 1/4 because later they want to charge the rest of my card.
Karina C.I wouldn't rent from this location again. Like going to a 7-11/gaming parlor/hooka bar to rent a truck. couldn't hear person behind counter through plastic screen, and over excessively loud music playing in the store. actual vehicle was in good condition, worked well for the situation, but will not go this location again.
PATRICK T.Great place to rent a uhaul, and the guy is really nice and helpful. Thank you guys for making my move less stressful.
CANDICE B.The worst experience even with these company UHAUL. First the original location didn't have the truck I booked few weeks ago then send me to another location. When I got there, I was told they didn't have the truck I was supposed to get and game me a smaller truck. On top of that I got charged three time the truck rental. This happened Saturday, June 26, 2021 I call the UHAUL to see why and I can't still get a respond. The worst experience ever I repeat!
MARCO R.Y'all motherfuckers tried to steal money out my account thank god my back was willing to give my money back place is full of thieves
IMANI D.keep it going
Dai N.Provide better parking. I had to leave my car in front of a Donut shop (no parking available behind the store) Also - the truck was missing a gas cap. The condition report I was provided upon pickup was inaccurate - the photo showed the gas cap in place but it was completely missing when I picked up the truck. I was in a hurry so I had to go ahead and take the truck, but I was concerned I would be penalized for the damage. Fortunately, there were no additional charges after dropping off the truck.
David A.Customer service was Very Bad
ORALIA L.Overcharged mileage and gas.
JUSTIN B.Great experience, awesome store to pick the vehicle
John C.Simon is the person who helped me. His customer service and professionalism was was the most impressive from any uhaul I ever rented from.
Mark R.They charge my credit card again after taking their official fee and concluded the business and receipt was sent indicating that all charges have been applied. The next day I got an alert on my phone for another withdrawal from uhaul without receipt no explanation, I've been calling them for explanation or return the money they keep saying they will call me back. Till now nothing has been done.
erickson E.Took an hr to get registration done through app. Figured it out myself after speaking with 3 agents place was closed. Other than that everything was great and will recommend to others
Quantavia W.Thank you for your help
Marceline P.