Returned the vehicle via the online check-in but I was not sent a receipt. The location was great but the online check-out and check-in was not very good.RONALD N.
Customer Reviews for Millennium Motocars LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.JACKIE P.
El cliente no dejó un comentario.Philis D.
El cliente no dejó un comentario.Jewelle M.
Very professional and prompt Made me feel as if they were waiting for me.Joyce S.
El cliente no dejó un comentario.Sandra B.
the pick up location was changed 24 hours before pickup and had to travel 50 miles round trip. the trailer was not clean inside and stuck in a dirt field with the attendant asleep in a car close by.John S.
Place was dirty, truck had no air conditioningGary W.
Make sure the usual is clean and not infested with roaches and when you told the owner, they cared lesstimia M.
El cliente no dejó un comentario.Lou M.
El cliente no dejó un comentario.David P.
Driver side brake and turn signal light on the trailer not working.Charles G.
U-Haul needs to improve its web service. Why offer on-line check in, only for your representative to ignore it and the customer be required to provide the information again? Spent more than an hour in the office while paperwork was filled out. Also, one price was listed when I checked in, only to have a higher price charged in the office. Felt like I was lied to by U-Haul!Michael S.
the gentleman that was working was not aware of how to hook up the trailer.i had done it numerous times so i knew the drill. he was new and was learningDrew E.
El cliente no dejó un comentario.Josue V.
Very nice and easy experience.Steve K.
El cliente no dejó un comentario.BRITTANY G.
outside of truck was muddy, The truck made a squealing noise the whole trip from North Carolina to Mississippi. It took almost an hour to check out the truck like the owner of the business had no idea how to check it out.Steve D.
El cliente no dejó un comentario.KEITH L.
El cliente no dejó un comentario.James G.
It was the woman's first time renting a U--Haul, and I think she did a great job! I was surprised the truck was a little dirty. The cab had stuff on the floor, and the back looked like a bird seed bag ripped.Michael B.
El cliente no dejó un comentario.TRACY A.
El cliente no dejó un comentario.Robert C.
El cliente no dejó un comentario.Ann M.
charged me double the quote then charged my daughters card also fraud!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!DAVID M.
El cliente no dejó un comentario.MARK Y.
Check engine light was on â€¦ incorrect reading for fuel level and left car carrier wheel strap came loose 3 times during trip.RICHARD R.
El cliente no dejó un comentario.David B.
El cliente no dejó un comentario.Mark F.
El cliente no dejó un comentario.RONALD J.
El cliente no dejó un comentario.Tracie H.
u haul guy didnt install the ball right and when loading car it poped off the ball and damaged my vehicle. also the strap for the wheel was frayed so i couldnt use it luckily i had tie downsRAYMOND D.
El cliente no dejó un comentario.Lauren B.
The trailer that I reserved 10 days in advance at their North Myrtle Beach location was not ready. But Greg at the North Myrtle Beach location was very intent on finding me a trailer close by and he found a trailer 30 miles away after searching a half a day.The trailer was there clean and ready to go.GEORGE K.
El cliente no dejó un comentario.CORNELLA B.
El cliente no dejó un comentario.JENNIFER W.
El cliente no dejó un comentario.BART G.
I returned the truck 10 hours early and fuel was correct but I was charged additional day/gas because they didn't check in the truck until well after the return date/time.KELLY S.
Make sure my reservation was fir what I ordered. At the place and price that it was made for and paper work done when I pick up. Not a hour and a half at somewhere 17 miles from my origin. Very dissatisfied! Now I am waiting on my refund, cause your agents over charged me. Very poor customer service and not people friendly.JEAN B.
El cliente no dejó un comentario.JAMES K.
El cliente no dejó un comentario.RENEE K.
All went wellMichael M.
Make sure the vehicle is very secure on the Dollie. I made it from loris to my drive in Manning with no problems. I didn't realize that as I made my right hand turn into my drive the car slid off the Dollie. I made sure to drive slowly and carefully the whole way. I realized I did not have my car when the police advised me of the hazard the car presented in its position. Due to the time and being tired I just went right inside thinking I would unload the next morningCarla M.
We returned the uhaul with the correct amount of gas and a day EARLY and was charged more !! That is insane.Travis T.
The process to pick up the truck by cell phone was extremely frustrating and upsetting. It took over an hour to process and get the keys. The service representative was very condescending, saying I need to be in Chrome for the process to work, she did not know how to instruct me. I came to realize, I had Chrome on my phone.. I believe being early in the morning, not able to take clear photos, was the problem. As day light became better the process was able to be completed.Jerry D.
El cliente no dejó un comentario.KELLY H.