Never rented from you before and I asked the guy about fuel on refilling charge me 37$ for fuel when it was setting where it was when I picked it up they said paper work was different nobody said anything about go of paper work until returned so I'll never use you againTeddy M.
Customer Reviews for Millennium Linings & Accessories
(Distribuidor de U-Haul del vecindario)
Indianapolis, IN 46234
Servicios en esta ubicación:
Horarios de la ubicación
- Lunes - Viernes:
9:30 a. m. - 12:30 p. m. / 1:30 p. m. - 4:30 p. m.
- Sábado - domingo:
- 5/26/2022: 9:30 a. m. - 12:30 p. m.
- 5/27/2022 - 5/30/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I dropped the truck off after hours but everything was clearly laid out and the parking lot was most friendly.Richard W.
El cliente no dejó un comentario.Luz C.
El cliente no dejó un comentario.Corry O.
No complaints.Michael V.
Keep up the good work!RANDY L.
I ordered furniture blankets but were not in the truck which was disappointingJacob P.
The young man who helped us, Gary, Was extremely helpful and very kind and considerate!!!!Clara O.
The app didnt allow me to submit back the vehicle and they charged me the additional $20 which i would like refundedIsaac C.
Work on your email system. I got my confirmation email for my order a day after I put it in. Same with my receipt, I haven't gotten it yet and I returned the truck yesterdayStephen W.
Clean the trailer.GORDON W.
It went great very friendly staffOSIEL G.
El cliente no dejó un comentario.PATRICK K.
El cliente no dejó un comentario.DARRYL J.
El cliente no dejó un comentario.Shannon M.
El cliente no dejó un comentario.Nick M.
I reserved an appliance dolly and none was provided. Only a utility dolly was in the truck at pickup. I did not receive my $50 refund for failure to meet reserved equipment needs under the reservation guarantee.Calvin V.
I was charge a return after hour fee my phone could not get a sign so I was unable to download MY RETURN TRUCK I did have it back at 7:15 pm. Disappointed I was charge more than what I expected. I call the next morning was told to contact customer service I did the give me another number to call.CONNIE H.
You are away there when I need it thanksPATRICIA K.
The drop-off experience was first rate. Super nice people to deal with. The whole thing was WAY better than anticipatedRoss H.
El cliente no dejó un comentario.CLAYTON M.
El cliente no dejó un comentario.TODD U.
El cliente no dejó un comentario.Misty P.
El cliente no dejó un comentario.PATRICIA C.
Servicio al ClienteNATHANIEL B.
El cliente no dejó un comentario.MARK N.
El cliente no dejó un comentario.KEN M.
El cliente no dejó un comentario.WAYNE K.
There was some dirt and rocks, not much. I just returned it the same way. Not a problem.MICHAEL V.
No comment is best said for pick upHERSCHEL B.
Need to have furniture dolliesJanice S.
The app did not work for checking the vehicle back in. I took over ten photos of the dash mileage / gas gauge before giving up. I'd try to upload them, and the app didn't register it. I'm not sure if it's because the app couldn't recognize the mileage but the space to take a dash photo on those trucks is so tight, and your photo app doesn't allow zooming or switching to a different camera lens like my phones app.Thomas J.
El cliente no dejó un comentario.DEBRA H.
The cell phone service in this location is really bad. Had trouble using the app for pick up and drop off. I have a very good carrier that usually doesn't have any coverage issues. Everything else was good!Brandon B.
El cliente no dejó un comentario.randall S.
Truck was dirty. Lot is not pavedBENJAMIN J.
Easy, quick drop off.Ivone F.
When I rented the 6x12 trailer on Saturday , they charged me $120 for a deposit fee! They informed me that the deposit would be returned to my account first thing Monday morning. On Monday my money wasn't returned so I called and the clerk rudely told me she couldn't help me and for me to call 1800gouhaulâ€¦ I called that number and the recording stated that they can hold my money for up to FIVE days! I'm a single parent and now I don't have grocery money until uhaul release MY moneyDANNY M.
There may be a short somewhere in trailer. As lights would work sometimes and sometimes they wouldn't. Or flicker on and off driving down the road. He replaced the power cord to trailer. Once I hooked up as the lights weren't working. Worked good till that evening then they started going all wacky.CHRIS H.
Don't rent bad equipment.MELISSA J.
Great serviceDEBERA A.
Returning on line was a little more difficult than I remember. Had issues with locating where I was atPHILIP P.
I was cheated of my money I did not get insurance coverage when I rent the truck and they add coverage even though I reject it and I bought 3 gallons of fuel to the truck when I returned it and I asked the manager to come and check it before I left but he told me he's busy and would like to check it later and send me a receipt only to find out of the charges that I don't know off.OLUSEGUN A.
El cliente no dejó un comentario.Grace W.
More available units without long waiting time to get a trailer. Took almost a week to access this unit. Lower the cost a lot.BEVERLY C.
El cliente no dejó un comentario.Nia M.
I loved itDRAGAN S.
El cliente no dejó un comentario.MICHAEL O.
excellent service very friendlyGERALD M.
El cliente no dejó un comentario.Isaac B.
It was the fastest and easiest truck rental I've had in a very long time. I wouldn't change one thingJumanah M.
El cliente no dejó un comentario.JEFFREY P.
El cliente no dejó un comentario.JUSTINE B.
The cab on the truck was not clean, driver window was loose and would not roll up all the way making the cab very noisy, air conditioning was not cool, it made for an uncomfortable move with a cross country drive. The location was great, the truck and equipment quality was very poor.TYLER S.
El cliente no dejó un comentario.JOHN S.
I was unable to return the trailer via the app. It wouldn't let me add the picture. My boyfriend had the same issues trying to return a trailer a few months ago. We both have android devices.JESSICA M.
The charges weren't clearly explained and I tried calling multiple times and no one wanted to help explain the charges to me I wasn't happy nor pleased about the whole situation. Will go with another trucking company from this day forward.CLEVIS M.
Easy dropoff.Charles M.
El cliente no dejó un comentario.YUSUF H.
Well everyone was very nice. They were very helpful. The only thing I would change is I had a different location to pick my Truck. When I got to Plainfield IN. My truck Wes not there so they have to send me to Indianapolis.Sara J.
El cliente no dejó un comentario.Carlos K.
The reservation I scheduled was not where I had to pick up my vehicle. The truck size I requested was not available resulting in a much larger truck than needed. It's very inconvenient to switch locations. Had I wanted to reserve at the location I was sent to I would've went there initially. Correct that and it will improve customer service. Also, have the vehicle size reserved.Kelly C.
El cliente no dejó un comentario.Anthony K.
Truck was pretty dirty and smelled pretty foul. Didn't run very well and was LOUD! Got the job done but that was about it. Also requested a FURNITURE dolly that was not inside. Had to go purchase one separately.Reed M.
The rep that called my parents for confirmation was very rude. She raised her voice snd hung the phone up without saying good bye. It's called manners.April P.
El cliente no dejó un comentario.RANDAL E.
El cliente no dejó un comentario.TROY W.
El cliente no dejó un comentario.DELISA S.
El cliente no dejó un comentario.CHAD W.
I will always get my rentals from here. Great staff and great service!BRENT L.
They were very quick and nice. Walked me through everything with no problems.ALBERT J.
El cliente no dejó un comentario.Andy D.
El cliente no dejó un comentario.NICOLE L.
El cliente no dejó un comentario.Gerardo R.
El cliente no dejó un comentario.Toni H.
El cliente no dejó un comentario.LARRY H.
El cliente no dejó un comentario.PERCY J.
El cliente no dejó un comentario.Jeovanni N.
El cliente no dejó un comentario.Daniel D.
first, this was not the location I had selected for pick up. this was not convenient at all. second, I ordered 12 blankets and they had zero to provide as they gave 30 to a previous customer. My order should have been filled before giving away all their blankets. They guy told me to go to my original pick up location to pick up the blanket. Third, no walk through was completed, the truck was almost on empty, there was green and red paint or something all over the truck. And lack of acknowledgement from anyone when walking in the store and standing there for 10 mins. This place needs serious help with customer service and keeping their orders fulfilled.STEVEN C.
El cliente no dejó un comentario.ANDREA P.
Business was professional but the lot is a little cluttered. Don't let the throw you off. Very polite and professional staff, lots of parking, and clear direction.ALEXANDER H.
El cliente no dejó un comentario.Tamara R.
Just a suggestion. You might contact your client more in advance than 30 mins prior to their pick up time that their booked truck is no longer available at their original location and been moved the complete oppisite direction from where the original booked site.Deborah S.
The app kept timing out. It took me ten minutes to return the truck because of errors with the app.Andrea P.
El cliente no dejó un comentario.DANIELLE F.
Be a little more friendly.Carey H.
The inside of the truck was really dirty. It stank really bad as well. The brakes really need to be worked on.Skyler S.
It was relatively easy to obtain the truck, but the back of it smelled like a chicken coupe to the point that it was making us gag. We purchased brand new furniture and the fifteen minutes of drive that it was in the back of the truck, made the new furniture stink. We had to get products to get the smell out.Charles M.
Ready for customer and efficientLUDWIG M.
El cliente no dejó un comentario.CAREY G. V.
El cliente no dejó un comentario.PAULA C.
El cliente no dejó un comentario.HUNTER DONALD J.
I was charged for 18 gallons of fuel after driving only 38 miles. There is no way this vehicle only gets 2.1111111 mpg. I feel taken advantage of by UHaul, and the workers at this location did nothing to mediate the issue. UHaul claims this vehicle gets 10mpg which would equate to 3.8 gallons of fuel; not even close to 18 gallons.Hayden C.
The local dealer location team was great and friendly. Thank You for your service. Could make a great surplus if they carried a few Uhual pack up supplies........especially with COVID. But they specialize in custom bed liners, truck fittings, etc. NiceMarla W.
El cliente no dejó un comentario.DEENA M.
Deal with Gary ONLY! The owner Jim needs severe professional help in customer relations .I will never use U-haul @ this location again!STEVEN T.