Customer Reviews for Mill Plain Self Storage
(U-Haul Neighborhood Dealer)

26 comentarios

705 SE Park Crest Ave   Vancouver, WA 98683

(360) 334-5103

Horario

  • Mon–Sat
    10 a. m. - 5:30 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/24/2022: 10:00 a. m. - 1:00 p. m.
  • 12/25/2022: cerrado
  • 12/31/2022: 10:00 a. m. - 1:00 p. m.
  • 1/1/2023: cerrado

Servicios en esta ubicación:

Contáctanos

(360) 334-5103

705 SE Park Crest Ave
Vancouver, WA 98683

Servicios en esta ubicación:

Horario

  • Mon–Sat
    10 a. m. - 5:30 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/24/2022: 10:00 a. m. - 1:00 p. m.
  • 12/25/2022: cerrado
  • 12/31/2022: 10:00 a. m. - 1:00 p. m.
  • 1/1/2023: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

The website errored out partway through the reservation, which made it very difficult. Also the incredible amount of pictures needed to check in was kind of ridiculous.

Erica E. 
Clasificación:
3.0

Veh was out of gas and died before leaving parking lot. This was due to a break in and gas tank damage. While it was not their fault for the damage, it was a hassle. Then they charged the 14.00 damage waiver.

Kathy U. 
Clasificación:
3.0

I had a 7 am pick up using apps, had trouble using apps, called 369-356-1577 for assistance,the customer service didn't have enough experience in how to help customer. It took 1 hour to get into the truck key, IN THE RAIN! U-Haul needs to train a better customer service and apps.

Jeff B. 
Clasificación:
3.0

The U-Haul truck was a great drive and had no problems

sandra C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Penny F. 
Clasificación:
5.0

Very thorough and very polite office staff.

Pam G. 
Clasificación:
4.0

Had to pick up truck (2hrs away) at one location. Then pick up auto-transport trailer at another, (4+ hrs round-trip). We returned the auto-transport trailer near our destination (Mesa, AZ). Then U-HAUL grantef us storage at Queen Creek, AZ and required we return truck for maintenance at a different location (Tempe, AZ). All in all we received a $25 discount, which did not even cover fuel costs.

Robert K. 
Clasificación:
5.0

These folks are great. You are in good hands!

DAWN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debbie C. 
Clasificación:
5.0

The uhaul was dirty but everyone at the location was super friendly. They were accommodating and kept in contact about a potential delay.

Brian B. 
Clasificación:
3.0

I never received a receipt. Still don't know the final charges.

Julian O. 
Clasificación:
4.0

The rental was not on time and not where I wanted it to be. That is the point of renting something. That is there when you requested it

Robert E. 
Clasificación:
5.0

Everything was great

Warren J. 
Clasificación:
5.0

Quick and easy pick up and drop off.

Rebecca R. 
Clasificación:
4.0

I was surprised at how much the process had changed since my last rental. I needed to use my smartphone and data plan extensively for both the pick up and the return. The app worked well overall, and I liked being able to provide photos right there and then. There are few points I was concerned about though: 1) I had no idea that I would need this ahead of time. If I'd showed up without my phone or with no data it seems like I wouldn't have been able to pick up my truck. I know such phones are very common now, but U-Haul is definitely a business that serves low income customers in times of serious need. That could be a real problem for some customers. 2) There was s slight glitch or bug which gave me a "time-out" message at the end of my check-in instead of telling me it successfully completed. I had to call support to make sure it had completed correctly. (The call was fast and effective, but shouldn't have been needed.) 3) I did not have a QR reader on my phone which made the return process a little less convenient. The woman on site was very helpful in providing a browser alternative, but it would have been easier if U-Haul had placed the link for that in my first confirmation email. (It's possible they did somewhere, but I had no idea until I was through the process, how phone-centric it would be.)

GEORGE N. 
Clasificación:
4.0

How can driving a total of 9 miles equate to charging me 3 gallons of gas. It was a completely empty vehicle that was merely used to pick up a large item from Lowes. This is ridiculous. Never rent from here again.

Byron C. 
Clasificación:
1.0

Front desk person wasn't there when I arrived. I called and she said she was running errands and would be back in 10 min- wasn't there for another 25. Almost forgot to give me my license back at end. Super unhappy with service-I won't be coming back to this location.

Mariah G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADRIEN L. 
Clasificación:
2.0

The truck had 110,000 miles on it and got 5 miles to the gallon, made more noise than a jet flying low overhead.

MICHAEL J. 
Clasificación:
2.0

El cliente no dejó un comentario.

GERALD WADE H. 
Clasificación:
3.0

El cliente no dejó un comentario.

GERALD WADE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEREK P. 
Clasificación:
5.0

El cliente no dejó un comentario.

daisha K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan G. 
Clasificación:
4.0

The person running this location was very nice and came out when they saw me pull in. My only suggestion would be putting up some better signage. There isn't a lot of signage on the main office and it was hard to see/know where to go

Jared H. 
Clasificación:
5.0

The service was wonderful and the process was quick and efficient.

Christopher D. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

Volver
arriba