Nice staff and clean equipment. Could use a bigger selection.
Steven N.
Customer Reviews for Milentz Storage Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Milentz was nothing but professional; my frustration was I reserved a truck in Dayton at 308 N Winfree for 9:00 am. On arrival, I was told that she could not find my reservation. The owner said He did see the reservation but the clerk said she could not rent the truck onsite. She gave me a number to call that found a smaller truck in Liberty at Milentz. (The smaller truck was a blessing in hindsight), My only comment is if we reserve at a location, We should be accommodated or credited for the mileage that is out of our way. Thank You for your time.
Cassandra G.The young lady was nice and professional. The truck was in great shape. Really great experience all the way through.
ALLAN H.Not a thing! Staff was amazing. She took the time to explain things to me, answered all my questions and was very personable. I'd recommend this location anytime.
Donna R.Do more frequent maintenance checks on the trucks. The truck that I rented was in bad shape. The truck had a bad vibration in the steering and I had to pull over several times due to the engine over heating. Very unsafe.
Carmen C.Nada
Stuart B.Better access
Stuart B.Everything went perfect. Great customer service, and perfect equipment.
Brodrick L.Na
Robert C.Always a satisfying experience with this dealer!
MELVIN C.people were excellent to deal with. Great rental experience. ¡Gracias!
HARDIN B.I could not be happier with my rental experience. The equipment was great and this location is super friendly and helpful.
JOHN W.The mobile pick up is very hard to navigate. I had to call customer service when picking up and dropping off because the app wouldn't let me check in or return through the app.
Leah L.No room for improvement, staff was very nice and trailer was easy to access. Thank you for great service. I would definitely recommend this location to a friend.
Steven N.Told the lady only one way. I had to drop off 40 mins out of my way
Dustin W.Made me hook the trailer myself ..
nasim J.Employees were not present during drop off but parking lot was clean and we'll kept.
ARTHUR B.Wonderful doing business with
Sloane M.Some GPS routing and location directions could be updated.
FREDERICK W.Maybe get a different attendant in Port Lavaca?
Leo A.The uhaul leaked water inside the upper storage area and we had several boxes of my son's stuff (books, art supplies, etc.) ruined.
Jessica H.Have someone to help pick up the tongue of the trailer. It is pretty heavy.
Jay H.The App needs to be updated to make things easier.
Keith J.Right turn signal/marker was out
Christopher K.Fabulous customer service - very friendly and professional staff !
pamala T.Just keep doing the same things it was my first time and my experience was great!
monica J.Ninguno
robert W.We got to livery Texas at around 11:00 am called the drop off center and no one answered called u hauls number. And they wanted us to drop off the car dolly about 50 miles away from liberty Texas they finally call me and said that I could drop it off in liberty and just leave it at the yard with all the rest and to take pictures
Alonso G.No one employed there that's able to disconnect and accept trailer. Was sent to another location with zero follow up.
JOHN S.I always use the app to check out/in my truck....always seem to be issues....always have to log in 2 times. Also I rent a minimum of 2 times per month.....you would think that my secondary # & person to verify, which is the same every time, would stand for every rental unless I change it.....not the case....sometime you call them & other times you do not....particularly annoying when it holds me up when renting a truck early mornings when most people are still sleeping.....also with smart phones these days an unknown number doesn't even register on most phones....a message was left for one of my references to call back & when she did as directed was left on hold for OVER 30 minutes until she proceeded to hang up. Can't you come up with a system for frequent renters & have their contacts on file & verified.....this would be a huge hep!!
Christine S.Had to call uhaul for help getting into the vehicle supposed to be an easy no contact pickup
KAREN G.I loved moving with Uhaul
Terri D.Fire the woman that works there. She's obviously prejudice and very rude!!
Anthony A.Dropped of before opening. Receipt was emailed in good time.
James M.The storage area is under trees that drop sap and pecans on the trailer, the vehicle i transported required sap removal after transport.
Aaron P.air conditioner needs to be fixed
William M.Well there is miscommunication. Gave a deposit where I rented and was told I would get deposit at drop off. But I wasn't giving my deposit. Lady there told me she didn't have my money. Uhaul would have to mail me a check. So now let's see if I get it.
Elvira A.It was so easy
Dixie M.She was so sweet when we picked it up even though it was so early
Brett M.