Customer Reviews for Milan Mini Mart
(U-Haul Neighborhood Dealer)

98 reviews

1080 W Keiser Ave   Osceola, AR 72370

(870) 576-4191

Office Hours

  • Mon-Sun: 9 am–5 pm

Services at this Location:

Contact Us

(870) 576-4191

1080 W Keiser Ave
Osceola, AR 72370

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–5 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The young lady that checked us in was awesome. Very knowledgeable of the system. Quickly got us on the road and going. Thank you

Hope Poplin 
Rating:
5.0

The pre pick-up service was kind, courteous and down right impeccable. The check in / check out was streamlined and simple. In all honesty, I do believe I could have hooked up, drove off and returned the trailer in the amount of time we waited for the appointed U-Haul attendant to show up for work. But, I'm honest like that. The next time I'll make sure not to make a reservation 18 hours in advance. I will definitely recommend this location to friends (...and family) with flexible schedules and no high expectations. Five Stars!

Jason Stark 
Rating:
5.0

Customer did not leave a comment.

jamie rose 
Rating:
5.0

Customer did not leave a comment.

MARCUS RAGLIN 
Rating:
1.0

Get people that know what they doin

marie everett 
Rating:
1.0

The guy Mani and all the people in the store was very rude he showed up late putting me behind time and didn't even fix it to where he should have deducted something off he was unprofessional and very cocky with me and I will NEVER EVER come back as a customer or recommend them to anyone

leanna hill 
Rating:
5.0

Customer did not leave a comment.

Jamequa Webb 
Rating:
5.0

Customer did not leave a comment.

Mary Dacus 
Rating:
1.0

Customer did not leave a comment.

Jena Branch 
Rating:
5.0

Customer did not leave a comment.

Shante Anderson 
Rating:
5.0

Customer did not leave a comment.

Jasmine Webb 
Rating:
3.0

Customer did not leave a comment.

Yakonda Black 
Rating:
5.0

Customer did not leave a comment.

Donna Lorino 
Rating:
3.0

N/A

Lenora Robinson 
Rating:
5.0

Always friendly, helpful service at this location

STANLEY PARKS 
Rating:
4.0

Customer did not leave a comment.

Tracey Milner 
Rating:
3.0

Customer did not leave a comment.

Beverly Morris 
Rating:
5.0

Very polite and amazing customer service. Thank you

ADILENE FLORES 
Rating:
5.0

Customer did not leave a comment.

juan ruelas 
Rating:
5.0

Customer did not leave a comment.

Swanetta Mitchell 
Rating:
3.0

Customer did not leave a comment.

Nathan Pukket 
Rating:
1.0

Customer did not leave a comment.

jeri brown 
Rating:
3.0

Be more mindful of all customers including the uhaul customer that also wants to feel important. That are also trying to get in and get out.

Lenora Robinson 
Rating:
5.0

Customer did not leave a comment.

NUNYAIL ADAMS 
Rating:
5.0

The truck started squeaking really bad

Jonathan Ballard 
Rating:
5.0

No improvements needed the staff was wonderful upon pickup and drop-off!

HEATHER DUNCAN 
Rating:
1.0

I’ve been charged twice from this location. 1080 W KEISER AVE OSCEOLA, AR 72370 I rented from them last year and turned my equipment in the same day. But on the receipt it has I used it for 17 days. The first time they used my card information to try to purchase something. This time it’s the 17 day crap. Uhaul needs to do an investigation on them. If they are trying to charge my account like this I can only imagine what they are doing to others.

regina griffin 
Rating:
4.0

Customer did not leave a comment.

emily hofford 
Rating:
4.0

Customer did not leave a comment.

Catherine Whalen 
Rating:
5.0

Customer did not leave a comment.

William Scott 
Rating:
5.0

Friendly and fast

Karen Campbell 
Rating:
5.0

Perfect

Chris Parker 
Rating:
3.0

Customer did not leave a comment.

Lenora Robinson 
Rating:
5.0

Customer did not leave a comment.

april MARTIN 
Rating:
5.0

Customer did not leave a comment.

Leslie Ainsworth 
Rating:
5.0

Customer did not leave a comment.

REGINALD GRAY 
Rating:
3.0

Small parking area

Katrina Daniels 
Rating:
4.0

Customer did not leave a comment.

Tom Campell 
Rating:
4.0

Thanks helpfull and knowable would recommend again

LYDELL MABINS 
Rating:
5.0

Great Experience every time

BILLY DAVIS 
Rating:
5.0

Nothing

ALEJANDRO BAEZ 
Rating:
5.0

Customer did not leave a comment.

diane pugh 
Rating:
2.0

This rating is more a reflection of the situation, than the location. This is a location, like many others across the country, where it’s more of a self service rental. Just stop and rent a truck or trailer. They will give you the key and tell you which one to take, but they don’t really work for U-Haul, they work for minimart. Well, on this trip, I needed some help, but this was my only option. We blew a trailer tire on the interstate, and the roadside assistance was going to take, forever!!!

Bradley Eggleston 
Rating:
3.0

Equipment should be in better condition. There was an issue with the equipment that caused us to change our plans for our trip. The staff was great and worked to correct the problems.

David Cole 
Rating:
5.0

Also, professional. Ready for me when I arrived. Checked the vehicle over quickly and got me back on the road.

ROLAND FULMER 
Rating:
3.0

Customer did not leave a comment.

Sheryl Fowler 
Rating:
2.0

The people working at the gas station are very nice. The truck was not swept clean and was missing the radio antenna. I did not choose this UHaul location; it was given to me because the reserved equipment was not available at the UHaul store I selected. In the future, UHaul should tell customers in advance that their assigned pick up location is not an official UHaul store. I felt very uncomfortable when I arrived going into a gas station alone to spend $600 on a rental van. I would have appreciated a heads-up on the non-UHaul office location so I could have brought a friend to help me hook up the trailer to the rental truck. I had been expecting customer service from UHaul employees. In the future, UHaul should tell customers when a pick up or drop off location is not a UHaul store. This would have greatly impacted my quality of experience and trust in UHaul as a company.

Bethany Gallimore 
Rating:
3.0

Customer did not leave a comment.

Patrick Coleman 
Rating:
3.0

The store clerk who helped me was great. For as busy as she is, she deserves a significant bonus or raise. Thank you.

saundra sovick harm 
Rating:
1.0

Customer did not leave a comment.

raymond TAYLOR 
Rating:
5.0

Customer did not leave a comment.

Jimmy Lofton 
Rating:
5.0

Customer did not leave a comment.

HENRY KRUEGER 
Rating:
5.0

Trailer tongue is too heavy for elderly person to lift on and off of the hitch ball. Need a screw type jack like most trailers have.

STANLEY PARKS 
Rating:
2.0

The auto transport was broken when I arrived to pick it up.

Zachary Zwahlen 
Rating:
3.0

Customer did not leave a comment.

SHARNARD HOPEWELL 
Rating:
4.0

Customer did not leave a comment.

Carlene OverturfJones 
Rating:
2.0

The man who was there when I picked up the truck was not very friendly and blamed me for having to wait because I was 5 minutes late.

Cathy Provance 
Rating:
5.0

Turn in was also a very good experience. An A+.

ROLAND FULMER 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY TYMS 
Rating:
5.0

The young lady who checked me in was such a pleasure to do business with she was very knowledgeable about all the services!!

JENNIFER GENTRY 
Rating:
5.0

Very friendly and courteous staff. Pick up and return was quick and painless.

Mark Mccloskey 
Rating:
3.0

This trailer was damaged and had been since 2020. This is completely unacceptable.

ORION MCCLURG 
Rating:
4.0

Customer did not leave a comment.

William Walters 
Rating:
5.0

Customer did not leave a comment.

DACUS BROWN 
Rating:
5.0

Put a roof over the parking lot. 🤣I was satisfied.

FLOYD JOHNSON 
Rating:
1.0

Requested a certain size at one location several weeks before we needed on day of pickup was told we had to go to another town to pick it up and it was the wrong size.

Michael Gilbow 
Rating:
5.0

Don't assume the customer knows anything about hooking up this kind of trailer. The attachment was nothing like my boat trailer.

GEORGE ANDERSON 
Rating:
4.0

Customer did not leave a comment.

KWAYSEE WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

Marvin Mosby 
Rating:
3.0

There needs to be a bit more signage to distinguish that this is a UHaul vendor. It was difficult to see markers and a bit of an unusual location since it’s a busy gas station. Very good customer interaction with the woman who checked me all out. Courteous, professional and attentive.

MELISSA WILKINSON 
Rating:
5.0

Customer did not leave a comment.

Michael Henderson 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY VANDERBILT 
Rating:
5.0

Customer did not leave a comment.

NIVEA DIZER 
Rating:
5.0

Customer did not leave a comment.

SOPHIE JACKSON 
Rating:
5.0

Customer did not leave a comment.

dyna bright 
Rating:
5.0

To make sure the tires are in good condition. Made it to the town and had a flat. And the other 3 rear tires need replacing. They are cracking bad and this is very dangerous

Adam Person 
Rating:
5.0

Customer did not leave a comment.

Dacus Brown 
Rating:
3.0

Customer did not leave a comment.

ann palmer 
Rating:
5.0

Nice great looking truck clean and great gas milage

KENNETH WILLIAMS 
Rating:
4.0

Customer did not leave a comment.

David Pierce 
Rating:
5.0

Customer did not leave a comment.

colton conrad 
Rating:
5.0

Customer did not leave a comment.

Herbert Smith 
Rating:
3.0

Not sure .

DIANA WILSON-BERRY 
Rating:
5.0

Keep up the good work everything was clean and working ok

Octavious Bailey 
Rating:
5.0

Customer did not leave a comment.

Tomanekia johnson 
Rating:
3.0

Customer did not leave a comment.

gregory baker 
Rating:
2.0

The drop off place also tried to tell me to come back the following day as the person that does uhaul rentals was not at work as i insisted they called them and did the return over the phone not happy with that either but atleast they got it done.

Jake Turney 
Rating:
5.0

Fast service

Michael Sisemore 
Rating:
5.0

Customer did not leave a comment.

Patricia Almanza 
Rating:
4.0

Customer did not leave a comment.

Joseph Trainor 
Rating:
5.0

Customer did not leave a comment.

Carl Coleman 
Rating:
5.0

Keep Milan, he is a very good man, & worker who goes above & beyond to help his customers, great guy!

Carl Coleman 
Rating:
1.0

Customer did not leave a comment.

Anthony Harris 
Rating:
2.0

Reservation was at 9am, person renting truck arrived at 11am, 2 hour delay.

Alisa Melton 
Rating:
2.0

They didn’t hook the trailer up right on they uhaul

dianne ponder 
Rating:
3.0

Customer did not leave a comment.

Eric Glasgow 
Rating:
5.0

Very friendly and concerned about your wellbeing this location was very clean and safe they done a great job.

tyrone mcneal 
Rating:
5.0

Customer did not leave a comment.

sarah liddell 
No reviews have been submitted for this location.

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