Customer Reviews for Mikes Towing
(U-Haul Neighborhood Dealer)

509 reviews

1681 S Davis Rd   La Grange, GA 30241
(N of I-85 & I-185)

(706) 812-0811

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(706) 812-0811

1681 S Davis Rd
La Grange, GA 30241
(N of I-85 & I-185)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Fast service and great customer service!

JEFFERY PUGHSLEY 
Rating:
5.0

Very polite and professional.

Lamona Caldwell 
Rating:
5.0

Great service

Jeffery Massey 
Rating:
5.0

The representative was very knowledgeable and approachable!

tanisha favors 
Rating:
5.0

Customer did not leave a comment.

John Knox 
Rating:
3.0

The problem with our order was I ordered it over 2 weeks before I needed the uhaul. I chose AAA storage due to their office was open on Saturday and I wouldn't have to do everything thru my phone to get my uhual. When we got there, they said they didn't have my name on their list to pick up on 3/2/24. So she had to call someone and they said our truck was at Mike's Towing, which was was further from the other place we were suppose to pick up at. Then we get there and the offrice is closed. So in order to get our keys for the uhaul we have to go on the app and sign in and do all this crap that was really a pain in the butt.You need places to be open on Saturdays. Because it took us OVER AN HOUR to get our keys. By the time we down loaded pictures us and what location we were at and picture of the truck. Then we had to wait to be approved to drive the truck by downloading our driver's license for both of us. Since I order the truck the order was in my name. But my husband was driving the uhaul, so he had to down load his driver's license and wait to get approved to drive. It was VERY VERY FUSTRATING!! Then when we returned the truck, we had to sweep the truck out and take pictures of the back of truck, the front cab of truck, milage odometer reading, and how full the tank was full. This was all ridiculous and too much effort. It would help tremendously if you would hire people/companies that are open all day on Saturday. We will NEVER EVER use Uhaul again. We told everyone we know, how much a pain in the butt the whole ordeal was to pick the truck up and to return it!!

Kim Gresham 
Rating:
5.0

Excellent Service!

Angela Pace 
Rating:
4.0

Customer did not leave a comment.

Reyna Earl 
Rating:
5.0

Customer did not leave a comment.

Rusty Waller 
Rating:
5.0

We could not find the assigned location for drop off so Mike's was closer anyway.

LaJuanzo Davis 
Rating:
5.0

Easy rental process!

Susan McCrary 
Rating:
5.0

Easy transaction and friendly service.

Justin Lehigh 
Rating:
5.0

Customer did not leave a comment.

Young Kim 
Rating:
5.0

Great trip and ride for sure!

dawn cheplick 
Rating:
5.0

Discount for once a month rental. I go to this location evert month since last March and rented the 15 ft truck. We are a non profit church feeding the homeless and less fortunate. My name is Dexter Winston. My email address is southernman48197@gmail.com. 706 333 5812.

dexter winston 
Rating:
5.0

Best rental place for uhauls I've ever been to

BRIAN MATTHEWS 
Rating:
2.0

Customer did not leave a comment.

Laparrious Cox 
Rating:
5.0

Customer did not leave a comment.

Allen Dempsey 
Rating:
5.0

Customer did not leave a comment.

Torekia Clark 
Rating:
5.0

Customer did not leave a comment.

Yuri Rivera 
Rating:
5.0

Great customer service I highly recommend

Sean Huff 
Rating:
5.0

Customer did not leave a comment.

Jeremy Weston 
Rating:
5.0

Customer did not leave a comment.

Crystal Patterson 
Rating:
5.0

Customer did not leave a comment.

carlyn dudley 
Rating:
5.0

Customer did not leave a comment.

Michael DeLorenzo 
Rating:
5.0

Did everything through the mobile app and it took over 30 minutes to get my information verified. I was also charged for a dolly that I ordered but wasn't on the truck.

Sirriea Franklin 
Rating:
5.0

Customer did not leave a comment.

Rodney Powell 
Rating:
5.0

Great customer service and I was in and out of there fast.

Aja Wyatt 
Rating:
5.0

Customer did not leave a comment.

Younghwan Lee 
Rating:
5.0

My experience with this company was excellent. I have used them before and every time has been great

Everette Brockington 
Rating:
5.0

Customer did not leave a comment.

Kayla Beckworth 
Rating:
5.0

Wonderful customer service and a quick process.

Diana Williams 
Rating:
5.0

Customer did not leave a comment.

Meyonia Harrison 
Rating:
5.0

Customer did not leave a comment.

PENNY PIERCE 
Rating:
5.0

Customer did not leave a comment.

Ivan Eduardo Alvarez robles 
Rating:
5.0

Great service

JOE GRIFFITH 
Rating:
5.0

Customer did not leave a comment.

Sharon Burgess 
Rating:
5.0

Customer did not leave a comment.

Donna Bryant 
Rating:
5.0

Dan (I think his name was Dan) was awesome.

Jongelyn Sutton-Black 
Rating:
4.0

Customer did not leave a comment.

Dexter Lovett 
Rating:
5.0

Nothing

CAROLYN RIGGINS 
Rating:
5.0

Customer did not leave a comment.

Debra Borders 
Rating:
5.0

Customer did not leave a comment.

Richard Bryant 
Rating:
5.0

Great experience

Debra Roebuck 
Rating:
5.0

Customer did not leave a comment.

Dontavius BARKLEY 
Rating:
5.0

Very good.

Sokhyun Jo 
Rating:
5.0

Spence was awesome!

Amy Perry 
Rating:
1.0

Broke down uhaul. Long wait time. No communication. No response to issue , no compensation no nothing when I wasted money & spent even more money paying movers, just to send them home because the truck was down FOR hours!

Tikirra Webb 
Rating:
5.0

Though Mike didn’t have paperwork for my truck and trailer to be delivered there, he was very accommodating and was able to receive both. Made my move much easier.

Patricia Cahill 
Rating:
5.0

I had little problem in having electronic access, I hope it will be better next time

Deshbir Singh 
Rating:
5.0

Not sure I was totally satisfied

linda minor 
Rating:
5.0

Friendly staff very clean rental.

Walter Redmond 
Rating:
5.0

Customer did not leave a comment.

David Baruth 
Rating:
3.0

Customer did not leave a comment.

Breanna Johns 
Rating:
5.0

Great customer service and downright good people. Uhaul needs to send this location a few hand trucks. Other than that I was very pleased with my experience.

Paul Vollenweider 
Rating:
5.0

Always a pleasure to do business with!

BRIAN MATTHEWS 
Rating:
5.0

Customer did not leave a comment.

louann hood 
Rating:
5.0

If you give someone a price on a reservation estimate, follow it.

Sherry Stewart 
Rating:
4.0

I like to deal with people not apps . It was very nerve wracking to use the app

Jack Herndon 
Rating:
5.0

Very good.

Sokhyun Jo 
Rating:
5.0

Customer did not leave a comment.

Anita Pygatt 
Rating:
5.0

Have always, and will always rent from Mike’s Towing. Can always count on a clean, reliable piece of equipment, and the best customer service in this area.

Joshua Pittman 
Rating:
5.0

Customer did not leave a comment.

angella bennte 
Rating:
5.0

Customer did not leave a comment.

Carissa Minton 
Rating:
5.0

Good

Sokhyun Jo 
Rating:
5.0

Customer did not leave a comment.

cornelia daniel 
Rating:
5.0

Great service and very affordable ❤️

amanda chipman 
Rating:
5.0

Customer did not leave a comment.

Shannon Powell 
Rating:
5.0

Every thing was great

rob petry 
Rating:
5.0

Customer did not leave a comment.

Abdallah Darawad 
Rating:
5.0

Thank you

Abdallah Darawad 
Rating:
4.0

Customer did not leave a comment.

WANDA RAMIE 
Rating:
5.0

Customer did not leave a comment.

Chiquita Virden 
Rating:
5.0

Very friendly

Bill Trivett 
Rating:
5.0

Customer did not leave a comment.

Justin Blair 
Rating:
5.0

Mike’s Uhaul always go above and beyond to help even when I need to call and change at the last minute. They always show the true “southern” courtesy.

Connie Stothard 
Rating:
5.0

Customer did not leave a comment.

Donald Coe 
Rating:
5.0

Customer did not leave a comment.

Symerica Haynes 
Rating:
5.0

Everything went smooth with no problems at all. The staff at Mike's Towing were very polite, knowledgeable and helpful - much more than I would have expected with rental a uhaul. Definitely will be using them again!!

loys office supply 
Rating:
5.0

Good.

Sokhyun Jo 
Rating:
5.0

Customer did not leave a comment.

Michael Earls 
Rating:
4.0

Customer did not leave a comment.

David Hutchinson 
Rating:
5.0

Good!

Sokhyun Jo 
Rating:
1.0

When we picked up truck, we asked the representative to walk around truck to verify everything was fine. Rep refused saying “we were good”. After truck was loaded, the truck the tire went flat. Had to call uhaul customer service who dispatched someone out. Delayed us two hours. Charged unexpected fee.

Yvonne Smith 
Rating:
4.0

Customer did not leave a comment.

Hope Howard 
Rating:
1.0

The area was junky. Running vehicles with mixed with vehicles that were not operatorble

Chandra Cleveland 
Rating:
3.0

Customer did not leave a comment.

Brandon Jackson 
Rating:
5.0

We did the pre check in online, went the to Mikes' Towing and everything was ready to go, the people were polite, professional and friendly. We also called the phone number for Uhaul and they were also excellent. Would absolutely recommend Mike's towing and Uhaul. Warmest Regards, Greg and Arlene Meshes

greg meshes 
Rating:
4.0

Customer did not leave a comment.

Diane Pain 
Rating:
5.0

Customer did not leave a comment.

Stefan Hagedorn 
Rating:
5.0

Great guys and great service. Thanks!

Rene Harris 
Rating:
4.0

Customer did not leave a comment.

Alan Jones 
Rating:
5.0

The pads and appliance dolly were left out so more attention needs to be paid on what the customer ordered, especially when it is a pick up when the location is closed. He did refund the money but it could have caused problems.

Sharon Moncus 
Rating:
5.0

Nice guys and very helpful.

Rene Harris 
Rating:
5.0

i can't think of anything, Spence is the answer man and accomodating with the rental.

Thomas Todd 
Rating:
5.0

Great customer service!

Bradley Hayworth 
Rating:
5.0

Mike's was extremely friendly and helpful. From questions to booking to insuring lights worked properly to telling me they would back it up if I arrived prior to a certain hour or just leave where it was easy for me - do not like backing.

Connie Stothard 
Rating:
5.0

Customer did not leave a comment.

vincent Blevins 
Rating:
5.0

Customer did not leave a comment.

Dexter Lovett 
Rating:
2.0

Rented a hand truck which wasn't available and was told to go to this other place and they didn't have any. Asked for a refund for the hand truck was informed they cannot do that.

GARY Metcalf 
No reviews have been submitted for this location.

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