Customer did not leave a comment.
Patrick L
Customer Reviews for Mikes Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Continue as you are.
STANLEY JHire some helpful and knowledgeable people.Update the places that they send you to turn in stuff cause that’s on you!
MICHAEL CFast service and great customer service!
JEFFERY PVery polite and professional.
Lamona CGreat service
Jeffery MThe representative was very knowledgeable and approachable!
tanisha fThe problem with our order was I ordered it over 2 weeks before I needed the uhaul. I chose AAA storage due to their office was open on Saturday and I wouldn't have to do everything thru my phone to get my uhual. When we got there, they said they didn't have my name on their list to pick up on 3/2/24. So she had to call someone and they said our truck was at Mike's Towing, which was was further from the other place we were suppose to pick up at. Then we get there and the offrice is closed. So in order to get our keys for the uhaul we have to go on the app and sign in and do all this crap that was really a pain in the butt.You need places to be open on Saturdays. Because it took us OVER AN HOUR to get our keys. By the time we down loaded pictures us and what location we were at and picture of the truck. Then we had to wait to be approved to drive the truck by downloading our driver's license for both of us. Since I order the truck the order was in my name. But my husband was driving the uhaul, so he had to down load his driver's license and wait to get approved to drive. It was VERY VERY FUSTRATING!! Then when we returned the truck, we had to sweep the truck out and take pictures of the back of truck, the front cab of truck, milage odometer reading, and how full the tank was full. This was all ridiculous and too much effort. It would help tremendously if you would hire people/companies that are open all day on Saturday. We will NEVER EVER use Uhaul again. We told everyone we know, how much a pain in the butt the whole ordeal was to pick the truck up and to return it!!
Kim GExcellent Service!
Angela PWe could not find the assigned location for drop off so Mike's was closer anyway.
LaJuanzo DEasy rental process!
Susan MEasy transaction and friendly service.
Justin LGreat trip and ride for sure!
dawn cDiscount for once a month rental. I go to this location evert month since last March and rented the 15 ft truck. We are a non profit church feeding the homeless and less fortunate. My name is Dexter Winston. My email address is southernman48197@gmail.com. 706 333 5812.
dexter wBest rental place for uhauls I've ever been to
BRIAN MGreat customer service I highly recommend
Sean HDid everything through the mobile app and it took over 30 minutes to get my information verified. I was also charged for a dolly that I ordered but wasn't on the truck.
Sirriea FGreat customer service and I was in and out of there fast.
Aja WMy experience with this company was excellent. I have used them before and every time has been great
Everette BWonderful customer service and a quick process.
Diana WGreat service
JOE GDan (I think his name was Dan) was awesome.
Jongelyn SNothing
CAROLYN RGreat experience
Debra RVery good.
Sokhyun JSpence was awesome!
Amy PBroke down uhaul. Long wait time. No communication. No response to issue , no compensation no nothing when I wasted money & spent even more money paying movers, just to send them home because the truck was down FOR hours!
Tikirra WThough Mike didn’t have paperwork for my truck and trailer to be delivered there, he was very accommodating and was able to receive both. Made my move much easier.
Patricia CI had little problem in having electronic access, I hope it will be better next time
Deshbir SNot sure I was totally satisfied
linda mFriendly staff very clean rental.
Walter RGreat customer service and downright good people. Uhaul needs to send this location a few hand trucks. Other than that I was very pleased with my experience.
Paul VAlways a pleasure to do business with!
BRIAN MIf you give someone a price on a reservation estimate, follow it.
Sherry SI like to deal with people not apps . It was very nerve wracking to use the app
Jack HVery good.
Sokhyun JHave always, and will always rent from Mike’s Towing. Can always count on a clean, reliable piece of equipment, and the best customer service in this area.
Joshua PGood
Sokhyun JGreat service and very affordable ❤️
amanda cEvery thing was great
rob pThank you
Abdallah DVery friendly
Bill TMike’s Uhaul always go above and beyond to help even when I need to call and change at the last minute. They always show the true “southern” courtesy.
Connie SEverything went smooth with no problems at all. The staff at Mike's Towing were very polite, knowledgeable and helpful - much more than I would have expected with rental a uhaul. Definitely will be using them again!!
loys oGood.
Sokhyun JGood!
Sokhyun JWhen we picked up truck, we asked the representative to walk around truck to verify everything was fine. Rep refused saying “we were good”. After truck was loaded, the truck the tire went flat. Had to call uhaul customer service who dispatched someone out. Delayed us two hours. Charged unexpected fee.
Yvonne SThe area was junky. Running vehicles with mixed with vehicles that were not operatorble
Chandra CWe did the pre check in online, went the to Mikes' Towing and everything was ready to go, the people were polite, professional and friendly. We also called the phone number for Uhaul and they were also excellent. Would absolutely recommend Mike's towing and Uhaul. Warmest Regards, Greg and Arlene Meshes
greg mGreat guys and great service. Thanks!
Rene H