El cliente no dejó un comentario.Michael E.
Customer Reviews for Mikes Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.David H.
When we picked up truck, we asked the representative to walk around truck to verify everything was fine. Rep refused saying â€œwe were goodâ€. After truck was loaded, the truck the tire went flat. Had to call uhaul customer service who dispatched someone out. Delayed us two hours. Charged unexpected fee.Yvonne S.
El cliente no dejó un comentario.Hope H.
The area was junky. Running vehicles with mixed with vehicles that were not operatorbleChandra C.
El cliente no dejó un comentario.Brandon J.
We did the pre check in online, went the to Mikes' Towing and everything was ready to go, the people were polite, professional and friendly. We also called the phone number for Uhaul and they were also excellent. Would absolutely recommend Mike's towing and Uhaul. Warmest Regards, Greg and Arlene Meshesgreg M.
El cliente no dejó un comentario.Diane P.
El cliente no dejó un comentario.Stefan H.
Great guys and great service. Thanks!Rene H.
El cliente no dejó un comentario.Alan J.
The pads and appliance dolly were left out so more attention needs to be paid on what the customer ordered, especially when it is a pick up when the location is closed. He did refund the money but it could have caused problems.Sharon M.
Nice guys and very helpful.Rene H.
i can't think of anything, Spence is the answer man and accomodating with the rental.Thomas T.
Great customer service!Bradley H.
Mike's was extremely friendly and helpful. From questions to booking to insuring lights worked properly to telling me they would back it up if I arrived prior to a certain hour or just leave where it was easy for me - do not like backing.Connie S.
El cliente no dejó un comentario.vincent B.
El cliente no dejó un comentario.Dexter L.
Rented a hand truck which wasn't available and was told to go to this other place and they didn't have any. Asked for a refund for the hand truck was informed they cannot do that.GARY M.
El cliente no dejó un comentario.Mark H.
There's nothing left to do, continue to have great employees and people will always come backDoris M.
El cliente no dejó un comentario.Katherine H.
El cliente no dejó un comentario.Tadaysheanna A.
Mike's was great! I had no issues with Mike's. They actually solved the problem I had with my original online rental and were super friendly to work with. I did have an issue at my original reservation's Uhaul pick-up location (which was not Mikes.) When i arrived to pick up my rental at scheduled time, there were no employees. It delayed our move by at least an hour. If we had been on a tight schedule, it could've been a more serious issue. Overall, the company "Uhaul" made it right. They promised a $50 credit (guarenteed on their website) which covered my rental cost and made up for the slight inconvenience. After that, Uhaul located another same size trailer at a different local Uhaul dealer (Mikes) and they took great care of my rental need.Aime H.
El cliente no dejó un comentario.Robert S.
Not take two hours to get them a truck and make sure ALL trucks have ramps.Hubert F.
El cliente no dejó un comentario.Korwin H.
Clean truck. Fast and simple pickup, hand trucks and pads were already loaded. Truck was waiting outside with the ac on when my contract was finished. Highly recommend Mike's Towing.Joshua P.
they were friendly and easy to work with. I will definitely be going back. It is nice to find someone with a kind personality and seems interested in whats going on. Conversation is a dying art in many placed, but the team at Mikes towing still understand the southern courtesies of conversation. ¡Gracias!alan K.
El cliente no dejó un comentario.BRIAN M.
El cliente no dejó un comentario.Julie T.
El cliente no dejó un comentario.STEVENANDREW T.
El cliente no dejó un comentario.John S.
This location was great but my original location was very awful pickup time was never meet don't even know if they opened up at all will never used that location againstacy B.
El cliente no dejó un comentario.James P.
El cliente no dejó un comentario.Roger B.
El cliente no dejó un comentario.Ross E.
El cliente no dejó un comentario.Carter G.
El cliente no dejó un comentario.Kenney F.
The Best UHaul in this cityTheresa T.
El cliente no dejó un comentario.DEXTER L.
El cliente no dejó un comentario.Johnny H.
It was quickFatima M.
El cliente no dejó un comentario.JOTERRIUS M.
Maintain consistent standards.Michael H.
Staff very helpful. ResponsiveMichael H.
El cliente no dejó un comentario.Walter R.
El cliente no dejó un comentario.James J.
Go back to safety chains. The cables are a hassle.Ian D.
El cliente no dejó un comentario.James A.
Great place, the guys there are super friendly and helpful. Would use this location and recommend them to anyone else.Billy M.
El cliente no dejó un comentario.Willie M.
El cliente no dejó un comentario.PAUL B.
El cliente no dejó un comentario.MARY D.
Used them several times. Servicio al cliente de excelencia.Robin L.
Finalize the transaction. I'm owed 40$ or. SoBRIAN M.
The gentleman at Mike's Towing was wonderful! He definitely made the situation better after the idiot at the Hogansville location gave my truck away when I had a reservation and all he could say was "call U-Haul"! Offered no additional assistance!PAUL H.
Very pleasant, courteous employees. Drop off was easy, with no problems encountered.MATTHEW H.
El cliente no dejó un comentario.TERICO F.
El cliente no dejó un comentario.Gary S.
El cliente no dejó un comentario.KRISTA L.
El cliente no dejó un comentario.DAVID Y.
Rented a pickup truck for 19.99 and it ended up costing me $185.00, just to go a60 miles round trip to pick up 1 appliance. BS, would've been cheaper to rent a minivan from Avis rent a car. Never again with uhaul!Cheryl G.
El cliente no dejó un comentario.CHAIRITY Y.
El cliente no dejó un comentario.Victoria D.
El cliente no dejó un comentario.Victoria D.
El cliente no dejó un comentario.ANGELA M.
Highly recommend. Fast efficient service and personable attendants. I'll return.ERNEST K.
Allow extention of rentals beyond two days within uhaulBRIAN M.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.MONTY M.
pick-up and return check-in took t..oo long and too much detailMike T.
The staff was friendly, helpful, and informative.MATTHIAS W.
El cliente no dejó un comentario.MICHAEL M.
El cliente no dejó un comentario.Jared E.
El cliente no dejó un comentario.ANN S.
You need a lot more uhaul in the West Point area and the one on highway 50 in Lanett should be closedJERRY W.
I discovered this location in LaGrange when I dropped off a previous U-haul rental a a few weeks before. Friendly, courteous, professional and very easy to deal with! Highly recommend!TIMOTHY E.
Speaking for myself the pick up location was 40 miles (1 hour) from our promised location. I had to drive 1 hour to get it and 1 hour to get back to Auburn, Al. to start loading up. We were promised additional miles to compensate for the extra distance we had to travel. The extra Miles were not credited and I paid a mileage fee. Also we ordered a tilt dolly and it was not provided. We were then offered $50 inconvenience fee but it never showed up on our account.WILLIAM L.
change nothingCODY S.
Friendly and courteous staff.Darrell F.
El cliente no dejó un comentario.MELISSA H.
Excellent service.JEFFERY M.
Nice guys. Very helpful. Nice clean location.Robin L.
I made my reservation a week in advance. The day before I was to pick the rental, I received a phone call telling me that they didn't have my truck! I had to call the 800 number to get help in finding a truck. I had to drive an hour away to get it and a hour to get back which delayed our loading. I was told that they would add 100 more miles to my travel. We then had to pick up the trailer at another place. All of this made our moving experience very stressful!Stephen K.
Thanks for all your help!JANET C.
My Uhaul was ready and they were very helpful!SHANA E.
El cliente no dejó un comentario.JONG S.
Very friendly staff.ANGELA S.
When I returned the equipment I couldn't finish my return information by phone. So one of the tow truck driver show up and I let him know that I dropped the equipment off on 3/26/2031.SENDY B.
El cliente no dejó un comentario.LARRY D.
This is the actually the best customer service I have had at a uhaul dealer. I was showed and explained to how to hook up and unhook the trailer. This has never happened.LAMIKA C.
Clean truck Friendly service from mikes towing locationRONNIE W.
People at Mikes are so friendly and made sure the truck was very clean and ready to go for me.james C.
They are great folks.. no improvement neededJAMES C.
El cliente no dejó un comentario.Stephen C.
El cliente no dejó un comentario.CONTESSA E.
El cliente no dejó un comentario.Kaitlyn A.