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Richard R.
Customer Reviews for Mikes Service
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Your website for pickup and drop off is horrible. Uploading photos slows the website to a crawl and often causes the user to go back to the original screen without uploading the photo. I waited for 15 minutes to be connected to a customer service rep by phone, who consequently put me back into the system and I had to wait another 15 minutes to speak to another representative, who ultimately helped me. U-Haul really needs to improve the phone customer service wait times and the website capabilities. Horrible.
Lauren G.Wonderful staff and customer service. Easy check-in and uhaul return.
Nicole J.Nothing. I was very happy with the customer service at this location.
robert D.Service was great and and employees were friendly and knowledgeable
JANICE B.I was given none of the supplies I was supposed to get (dolly, furniture dolly and furniture pads). I was lucky enough that the owner happened to stop by and I was able to get 1 dolly but none of the others. The location was great and they were helpful but whoever set up the pick up did not meet expectations, I would give it 1-2 stars.
Thomas T.The truck would not start when we tried to leave. It was stalling out when driving. The extra equipment that we rented for the move was not on truck.
Greg M.S
Dave L.Truck was dirty Furniture Dollies not provided, but i was charged I Rejected costs for equipment not provided during checkout, but was charged anyway I was never contacted and needed to challenge the charge through my credit card company.....meaning that this was clearly credit card fraud by Uhaul
Kenneth P.This was not a good experience with automated pick-up. Waiting for nearly an hour to get approvalâ€"and to call and waited so long on phone to get a live person and even with that resulted in more waiting. Everything was done online during reservation and pick up was supposed to be quick verification but it was not.
Bac N.Truck was fine, unfortunately missing hand dolly & 20 blankets reserved, location not open, on line check in took 50 minutes. Called uhaul, waited 25 mins for someone, nice but could not help me with missing supplies. Not good
mark S.