Customer Reviews for Mikes Lube N Clean
(U-Haul Neighborhood Dealer)

150 comentarios

10506 99 Ave   Grande Prairie, AB T8V0S5

(780) 539-1524

Horario de oficina

  • Mon-Fri: 8 am–4:30 pm
  • Sat-Sun: 10 am–1 pm

Servicios en esta ubicación:

Contáctanos

(780) 539-1524

10506 99 Ave
Grande Prairie, AB T8V0S5

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 8 am–4:30 pm
  • Sat-Sun: 10 am–1 pm
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Raymond W 
Clasificación:
5.0

Absolutely nothing, I had to change the times and even the type of equipment we were picking up numerous times and Beryl was so accommodating each and every time.

TANIS S 
Clasificación:
5.0

Make sure it has oil so the truck doesn't stop working half way through a move

Lili L 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa S 
Clasificación:
4.0

Clean vehicle before handing over to next customer

Claude C 
Clasificación:
5.0

The only issue my wife had was getting up the full flight of srairs. It was not the locations fault though

Stephen T 
Clasificación:
5.0

El cliente no dejó un comentario.

Ciara M 
Clasificación:
4.0

Had a problem. Trailer came off ball shortly after pick up. Not good

Brian F 
Clasificación:
5.0

Mikes Lube n Clean Are just Awesome to Deal with not only do they know their stuff they always get me the equipment I need and are quick to answer any questions I may have I highly recommend Mike’s Luve n Clean if you need a U-Haul in Grande Prairie

Michael W 
Clasificación:
5.0

El cliente no dejó un comentario.

Collin W 
Clasificación:
5.0

Overall great service from this location

Curtis C 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel D 
Clasificación:
5.0

everything done well, efficient and friendly

MARK W 
Clasificación:
5.0

Great place, friendly staff and knowledgeable!

Daniel R 
Clasificación:
3.0

Will never recommend or use your services again

James M 
Clasificación:
5.0

Yall is amazing

Connie H 
Clasificación:
5.0

El cliente no dejó un comentario.

William S 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristopher B 
Clasificación:
5.0

El cliente no dejó un comentario.

John W 
Clasificación:
5.0

El cliente no dejó un comentario.

James S 
Clasificación:
5.0

Service and staff were excellent

Craig G 
Clasificación:
4.0

No one was available to help and the only place to park it was on the side of the road as I did not want to block any entrances or exits.

Megan C 
Clasificación:
5.0

N/a

Tracey R 
Clasificación:
5.0

Super customer service!

Deborah B 
Clasificación:
4.0

El cliente no dejó un comentario.

Teresa W 
Clasificación:
5.0

Great service, friendly staff, knowledgeable

Daniel R 
Clasificación:
5.0

El cliente no dejó un comentario.

Ghulam N 
Clasificación:
4.0

The office was upstairs at this location. Only a small sign indicated it's location. The office was small and cramped with only 2 other individuals there to rent some equipment.

Corey B 
Clasificación:
4.0

Staff are excellent, especially Beryl! Vehicles are not cleaned as they should be but are in good working condition.

Joseph P 
Clasificación:
5.0

El cliente no dejó un comentario.

. D 
Clasificación:
5.0

Not having to sweep out moving truck after use, so tired from moving & packing. Make it easier for next customer.

Violet Q 
Clasificación:
4.0

El cliente no dejó un comentario.

Travis H 
Clasificación:
4.0

El cliente no dejó un comentario.

Mackenzie P 
Clasificación:
5.0

El cliente no dejó un comentario.

. N 
Clasificación:
5.0

I was told that I would get a 60.00 refund at return but I didn’t get anything.

Heather D 
Clasificación:
5.0

Awesome as always when needed

Bruce E 
Clasificación:
4.0

El cliente no dejó un comentario.

Calvin G 
Clasificación:
5.0

As soon as you arrive, your greeted and helped with taking the trailer off. You don't have to do anything awesome place.

Austin A 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne M 
Clasificación:
5.0

Very easy to navigate.

Georgia S 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis K 
Clasificación:
5.0

The customer service was perfect and the lady was super nice

UMAR A 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler H 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey L 
Clasificación:
5.0

El cliente no dejó un comentario.

Colin P 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S 
Clasificación:
4.0

El cliente no dejó un comentario.

Curtis B 
Clasificación:
5.0

The only thing I would pick at is I wish the uhaul had a working radio . Long drive with no radio or way to play tunes make the drive so crappy but I get it some people can't have nice things . Over all was a smooth experience

Colin B 
Clasificación:
5.0

I have no issues with the rental locations but when someone makes a reservation to pick up a trailer only to find out there isnt one and may have to drive to Edmonton from Grande prairie only to find out there is a trailer a half hour before he leaves. I know it was long wknd but bad communication between rental outlets. In the end I got what I wanted I guess at half price cuz of this so cant really bitch lol. Thx

JOSEPH G 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheldon T 
Clasificación:
5.0

They went above and beyond to make sure my reservation was kept and met.

Robert G 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam G 
Clasificación:
1.0

Wheee to start . Well you booked my u hail to the wrong city. And when I got my confirmation that said the wrong city I called in and had it changed to my city. And when I showed up to get my u haul it was still booked to the wrong city . So I couldn't get one for two days . And when I showed them my email that said they had my u haul I was called a liar basically and said I never received an email confirming my city even though I had it right in front of me. So I called and complained about the lady , Jessica from traffic. And guess who calls me back to handle my formal complaint? Same lady who called me a liar. Even though five minutes earlier another employee agreed I received the email because it was in your system and she saw it as well as the one on my phone. Than I miss work lose out on five hundred dollars have to live for two days on take out because my house is packed up and I have no way to move it. I get the u haul move to Edmonton . Finish up and call u haul to make sure I have the right areas for drop off they confirm it. Go to drop it off and I'm told I'm in the wrong spot and they won't be taking it. I have to go to the other side of the city now . Put more money into the fuel tank go across town and finally get rid of this truck. In my entire life I have never had such a shitty customer service . I shouldn't have evene had to pay for it. You guys should be paying me for this disaster of an absolute nightmare. Thanks for wasting my time in my life and making my move the worst customer experience I have ever had . I hope I hail goes out of business.

alan a 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan N 
Clasificación:
5.0

The woman I dealt with was a true angel and just an amazing individual.

Deborah B 
Clasificación:
4.0

El cliente no dejó un comentario.

Brent P 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis G 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan A 
Clasificación:
5.0

Very easy and stress free to use definitely will be using U-Haul Again. Thank you for making my moving easy.

Andrew J 
Clasificación:
5.0

El cliente no dejó un comentario.

Dylan R 
Clasificación:
4.0

El cliente no dejó un comentario.

Sean A 
Clasificación:
5.0

El cliente no dejó un comentario.

Colin N 
Clasificación:
5.0

Always amazing service at Mike’s Lube N Clean, really enjoy all the staff, always make me laugh:)

Beryl A 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley D 
Clasificación:
5.0

Always use this location absolutely love the big yard and the customer service. And Mike is a awesome guy to deal with

Austin A 
Clasificación:
5.0

Provide a truck with a full tank , it was below Empty little way , I drove 40 miles and it was $60 to fill to the top as I'm supposed too

Zane R 
Clasificación:
5.0

As always awesome best dealer in GP 😎

Phil M 
Clasificación:
4.0

Make sure they check air pressure in the tires, when was done loading notice that one tire on trailer was low on air. Had only 20 psi when it should have been at 55

Shawn d 
Clasificación:
2.0

Don't offer something that can't be guaranteed when required.

Lindsey J 
Clasificación:
5.0

El cliente no dejó un comentario.

Carden K 
Clasificación:
5.0

Offer coffee

Chetha C 
Clasificación:
4.0

El cliente no dejó un comentario.

Kendra S 
Clasificación:
5.0

El cliente no dejó un comentario.

Branda L 
Clasificación:
5.0

The truck interior was extremely dusty and smelled dirty. There wasn't any actual garbage in there, but it was very dusty. The LH dash AC vent was loose and actually popped out of the dash when going over a bump in the road at one point. Another thing is that the LH sun visor did not stay retained in the retainer and would not hold it's position properly. At one point it actually became dislodged and swung around to hit me in the face when driving over the same bump that knocked the AC vent out of the dash. Another thing is that the U-Haul Application glitched out excessively during truck pick up and truck drop off. Both times it froze repeatedly during the photo submission process, then it wouldn't allow me to continue. I had to phone customer service twice to submit photos. The staff at Mike's Lube n Clean were helpful and prompt. No complaints with them at all. The U-Haul customer service representatives on the phone were good too. Please maintain your trucks better and fix your app!

Adrianna K 
Clasificación:
4.0

El cliente no dejó un comentario.

Darrell J 
Clasificación:
4.0

Actually have reserved trucks a the reserved location. This was not the location I was supposed to pick up at. I had to drive two hours out of my way to get the truck.

Lori L 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah N 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda L 
Clasificación:
1.0

Quote was very inaccurate. Ended up costing us way more.

Chris W 
Clasificación:
5.0

El cliente no dejó un comentario.

roy k 
Clasificación:
5.0

El cliente no dejó un comentario.

DEAN W 
Clasificación:
3.0

El cliente no dejó un comentario.

Cathy S 
Clasificación:
5.0

Grande prairie office was out a guided location to park and receive with no issues thanks

Eric O 
Clasificación:
5.0

El cliente no dejó un comentario.

Krista B 
Clasificación:
5.0

El cliente no dejó un comentario.

Louie s 
Clasificación:
4.0

El cliente no dejó un comentario.

Eliel C 
Clasificación:
3.0

This location is very congested for moving around trailers. It lacks anywhere to park and is very challenging to get the trailers in and out of. The office area is also very unappealing being up a long set of stairs that are in poor shape. There is no where to even wait your turn once up there if someone else is there. Tiny area with narrow hallway.

david m 
Clasificación:
4.0

El cliente no dejó un comentario.

Adam B 
Clasificación:
5.0

Very friendly service and accommodating. Well definitely use them again. Gracias

Dana L 
Clasificación:
5.0

Very good customer care and services

Umed R 
Clasificación:
4.0

They made sure I got the right equipment for the job I needed. Made everything simple to do and understand. Well done.

Richard C 
Clasificación:
3.0

none

Steve C 
Clasificación:
5.0

El cliente no dejó un comentario.

Renee F 
Clasificación:
3.0

El cliente no dejó un comentario.

Shawn L 
Clasificación:
3.0

El cliente no dejó un comentario.

Len C 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas d 
Clasificación:
5.0

Staff assisted to switch ball mount to improve towing angle.

Patrick L 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian H 
Clasificación:
5.0

El cliente no dejó un comentario.

Teri-Lyn B 
Clasificación:
5.0

Always a great place to go.

Lundi M 
No se han enviado comentarios para esta ubicación.

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