Customer Reviews for Mighty Mini Storage
(Distribuidor de U-Haul del vecindario)

811 comentarios

8111 E Brainerd Rd Ste 100   Chattanooga, TN 37421

(423) 822-5708

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(423) 822-5708

8111 E Brainerd Rd Ste 100
Chattanooga, TN 37421

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Timo F. 
Clasificación:
4.0

Difficult to see from the road and tough to access. The lady was nice though

Austin C. 
Clasificación:
5.0

Thank you Tammy for helping my move be easier!

Dora T. 
Clasificación:
5.0

Tammy was awesome, professional, prompt, and worked with us with all our needs. Highly recommend

Tonya M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah N. 
Clasificación:
5.0

Little difficult to access near the light. Need access from Wal-Mart side. Understand this is not Uhaul's road, but improves access to Uhaul, nearby businesses.

mike C. 
Clasificación:
5.0

Very friendly and helpful. Outstanding service.

Kevin D. 
Clasificación:
5.0

Ms. Tammy was absolutely wonderful and helpful. She was very patient with me because I was having a some trouble with my card but she never got frustrated with me. She even helped other while I was working everything out.

Brandi E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor M. 
Clasificación:
5.0

Charge starting battery. Kind of hard to start car.

Stanislam K. 
Clasificación:
1.0

The elderly lady was very rude and yelled at me for doing self checkout. The location was closed per google so I parked the truck and used the U-HAUL app to self checkout and dropped the keys in drop box. The lady saw me inside and yelled at me for dropping the keys and had to take the truck out tried to educate me not to believe in internet. I don't if I have to laugh or be upset about this person for treating me as if I did huge mistake. I did what I was supposed to do.. I will never do business with this location again.

YUVARAJ S. 
Clasificación:
5.0

The lady running the sales was very funny and helpful. I recommend them!

Brian R. 
Clasificación:
1.0

On May 29th I received a call from Tammy at Mighty Mini Storage. She did not state who she was or where she was calling from. She first stated “Are you the one picking up a 20 foot truck at 4:00 today?” I asked her who she was and where she was calling from and she stated the same question over again not stating who she was. I answered yes and she said “No you're not. You need to pick it up now or it'll be gone.” From there I asked her how she could give away my truck when I had confirmed with her location on Thursday that I would be picking up at 4:00. She said it was all about UHaul and that I could that it up with them. I then told her I was currently in two and a half hours away and would be there at 4:00. She raised her voice at me and asked why I rented a truck when I am two and a half hours away. I let her know that I am picking up my father from the airport and driving back to where I live to pick up the truck but that it is none of her business. She told me to be there within 20 minutes or she was going to rent the truck to someone else. I kept explaining that I had put a card on file to rent the truck and other supplies and that I did not believe that UHaul was requiring her to give the truck away. She also mentioned she did not have the dolly or blankets I had reserved and stated “That's not on me, that's on you. If you wanted supplies you should have supplied them yourself. We don't have them here.” I asked if I could call her back at this number and what her name was. She was reluctant to give her name, but finally did. About 30 minutes later, I called back with my dad and he asked about the situation. She raised her voice at my dad and told him she was not going to talk about it and that he needed to call UHaul and hung up on us. When we arrived, she told us how inappropriate we were and that she reported us and that UHaul told her to cancel the reservation. She said “I know you need the truck but they don't want me to give it to you.” I will be reporting this place to the Better Business Bureau as well in order to make sure U-Haul rectifies this situation so others do not have the same issue.

Clare D. 
Clasificación:
4.0

Although I returned the truck during normal business hours, no one was there

Steven B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lupe J. 
Clasificación:
5.0

It was refreshing to have people who care about good and friendly service to their customers, during a stressful time of moving!

John D. 
Clasificación:
5.0

So completely confused with how nice and friendly the lady working here was compared to where I picked up the truck in IL. Not sure it's because I dropped the truck off in TN and people are supposedly nicer down south or just her personality. Anyways really good experience with drop off. Minor issue was Google maps making me turn into Walmart parking lot by mistake but otherwise highly recommend this location

VISHESHKUMAR P. 
Clasificación:
5.0

Amazing staff never dreamed it would be that easy to get truck and move but it was simple. Thanks again to the staff very professional. My experience a perfect 10

Chris B. 
Clasificación:
4.0

The ladies were extremely helpful, polite and informative. I really appreciate how well I was treated.

sharon L. 
Clasificación:
3.0

I set my rental up online and when I got to the location they did not have any trucks available and the van that I did use was not even an option online to get which made things very confusing

BRUCE W. 
Clasificación:
5.0

Tami was excellent. Very helpful and great personality. She is top tier.

patrick K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

jacki M. 
Clasificación:
5.0

Tami did an excellent job getting the tow dolly ready and attached to my vehicle. She gave some very useful advice about how to tow another vehicle safely. She goes above and beyond. Wonderful representative of U-Haul.

John M. 
Clasificación:
5.0

Tammie went over and beyond to make sure I had everything that I needed! This is my second time using this location and I'll refer and use Tammie again. Aunt Tammie is awesome!

Reggie J. 
Clasificación:
5.0

Tammie was a joy to work with. My experience was hassle free, everything was ready and waiting. She came early to let me pickup. She took care of everything as if it was her own. EXCELLENT!! She needs a raise殺殺殺You don't find caring people much anymore. She cares

Dedora S. 
Clasificación:
5.0

Tammi is very professional and made the transaction go smoothly. She should be recognized for her superb efforts.

CAREL T. 
Clasificación:
5.0

The guy that took care of us really went above and beyond. Seriously. I wish I knew about this place sooner! He's great!

Yuri C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Drew F. 
Clasificación:
5.0

Very kind and helpful. Would rent again

Leigh H. 
Clasificación:
5.0

Tammy is a hardworking and just an amazing person overall!

Christine M. 
Clasificación:
4.0

The only thing I have is that it is kind of hard to see from the road.

Melissa B. 
Clasificación:
5.0

Great personality, funny, friendly and the cleanest vehicles in Chattanooga. If I ever need a uhaul if she doesn't have it here I'm not getting one.

Cornelius R. 
Clasificación:
5.0

Minnie is great , she's always on too of everything and knows what goes on that place . She's awesome. She's the reason I only use that location .

Jose J. 
Clasificación:
3.0

El cliente no dejó un comentario.

JEFFREY R. 
Clasificación:
3.0

Needs to be more customer friendly Brakes on truck were not good need checked before someone is hurt.

miguel G. 
Clasificación:
5.0

The lady in the office was very nice, efficient, and helpful.

RYAN P. 
Clasificación:
5.0

No change needed at this location.

Ceilon R. 
Clasificación:
5.0

Tammy was so helpful and thorough in helping me rent the van I needed. The van was new, clean, and ready to go when I got there. I highly recommend Tammy and Mighty Mini Storage for U-Haul rentals!

DOUGLAS M. 
Clasificación:
1.0

I will never in a million years use your company again. You guys are nothing but a scam and I'm going to create a new email every single day just to give a bad review every single day. You practically robbed me you piece of shit.

Kenneth L. 
Clasificación:
5.0

The equipment performed perfectly and check in and check out went like clock work.

Raymond R. 
Clasificación:
5.0

All as expected and courteous service.

Douglas M. 
Clasificación:
5.0

Servicio al cliente de excelencia. Very accommodating to our needs and changing schedule.

Eryn F. 
Clasificación:
1.0

I pick up the truck with the fuel gauge reading just at 3/4 of a tank. I drove 58 miles and put the fuel back at just at 3/4 of a tank and you charged me $11.55 for 2 gallons of gas saying it was supposed to be at 7/8 of a tank! You are wrong. You have stolen $11.55 from me and promise you, I will not use this business again.

John J. 
Clasificación:
5.0

Very friendly and helpful!!

Robert K. 
Clasificación:
5.0

very quick and efficient! all good

Chris H. 
Clasificación:
5.0

Tammy was very nice. Would recommend

Kenneth L. 
Clasificación:
5.0

Tammie was awesome and made the process as easy as it could be. I will definitely be going back there for my Uhaul needs.

Lora F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sara W. 
Clasificación:
5.0

Equipment was in good condition and I was given very clear instructions on use and safety and felt very comfortable using the trailer. Couldn't ask for better.

Brian D. 
Clasificación:
5.0

Tami was extremely helpful and everything went great!

Guy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danilo T. 
Clasificación:
5.0

Went smooth. It was a good experience.

Eric R. 
Clasificación:
5.0

Everything was great I will highly recommend this location. Customer service from the front desk was excellent.

Sharon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zackery H. 
Clasificación:
5.0

Didn't charge me a cleaning fee. I told her the condition of the truck when I received it. Great customer service and takes pride in what she does! Overall best uhaul place I have ever rented from!

Samantha J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cedahlia S. 
Clasificación:
5.0

Ms. T was fantastic! Enthusiastic, full of energy, professional. Enjoyed working with her.

Kevin L. 
Clasificación:
5.0

Ms. Tammy was awesome.

Paul H. 
Clasificación:
5.0

This lady has it going on!! Incredibly friendly and most helpful!! This is where you need to go for a rental in Chattanooga!!!

Shane K. 
Clasificación:
5.0

I believe her name was Tammy that we worked with she was great and very friendly I would definitely recommend her location to others !!!!!

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

rich J. 
Clasificación:
5.0

The young lady taking care of me was excellent! Very professional and knowledgeable. I'll use them again!

Mark C. 
Clasificación:
5.0

Servicio al cliente de excelencia. Tammy was fantastic and very personable.

JEREMY M. 
Clasificación:
5.0

Your manager stills knows what great customer service is !!! You should really appreciate all she does for your customers!!

Joanie S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jordan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blake H. 
Clasificación:
4.0

El cliente no dejó un comentario.

DIANA H. 
Clasificación:
3.0

The truck I received had only 1/4 tank of gas and the transmission warning light was on the entire rental although there were 4 other trucks available. The truck had multiple damage on the sides of the truck and was rented because it was a 1-way rental. Due to the new U-Haul software, it took an hour to get the rental into your system. Multiple attempts to rent, just to be kicked off by U-haul software. Terminate the person who approved your new software implementation.

Frank R. 
Clasificación:
5.0

The experience was superb! No ideas of how to improve as it was very good. We will be using you from now on!

ERIN N. 
Clasificación:
5.0

This U-Haul location is my go to place for local projects. Tammy is always friendly and professional and shows that she cares about her customer's needs.

Sarita S. 
Clasificación:
5.0

Miss Tami was friendly and informative, will definitely use this location in the future.

Brian L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DWYNA G. 
Clasificación:
5.0

Ms. Tammy was AMAZING! Such a sweet and kind hearted person. We'll definitely be a repeat customer!

REGINALD J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerrold E. 
Clasificación:
5.0

Tammy was really good. She was informative, attentive and was very helpful.

RAMIR M. 
Clasificación:
5.0

They were great to work with.

JAMES C. 
Clasificación:
5.0

The lady who helped me was very good and knowledgeable. Very helpful!

CLARENCE P. 
Clasificación:
5.0

Tammy was phenomenal in the customer service aspect as well as a person. She made sure my truck was clean top to bottom. There was an issue with time due to other customers but she kept me up to date on everything and reassured me that the issue would be resolve quickly. It was a breath of fresh air seeing people like her in customer service taking care of me and my needs. 150% thank you

JOSEPH D. 
Clasificación:
5.0

Ms Kim is the best Uhaul site manager I have evet dealt with, and i have rented Uhaul equipment at least 30 times in my life.

JAMES B. 
Clasificación:
5.0

Agent was very knowledgable and helpful, I will rent again from this location.

GERALD H. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHENECA B. 
Clasificación:
5.0

Tammy is amazing.

KYLE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam M. 
Clasificación:
5.0

Tami went far beyond my expectations. She was so helpful and so very kind. I would definitely recommend this location to family and friends Thank you again Tami for being awesome

CATHY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANET B. 
Clasificación:
5.0

Nothing, I had no issues what so ever. I had the best and easiest experience anyone could have. Mama T is amazing and super great to deal with.

SETH T. 
Clasificación:
4.0

Helpful and strong customer advocate!

JACK R. 
Clasificación:
1.0

The employee was extremely rude. She repeatedly yelled and demeaned myself and my friend. I regularly use and recommend uhaul but I will make sure no one uses this location.

CALEB C. 
Clasificación:
5.0

El cliente no dejó un comentario.

STACI P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH P. 
Clasificación:
5.0

Tammy is an amazing person and made the experience feel so effortless and welcoming. Her utmost customer service, knowledge and care is irreplaceable. Loved my experience at this store! BEST one with uhaul yet!

EVELYN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

brian F. 
Clasificación:
1.0

Honestly this was the weirdest and most uncomfortable rental I have had. Specifically speaking regarding this location in Brainerd from receiving a dirty vehicle then being charged for a dirty vehicle then being told I had a hole in my tank then being reimbursed for incorrect full charge out of the employees own pocket instead of just back on my card. Fishy fishy and fishy. I'll stick to the East ridge location. Just wanted to be honest. I would want someone to do it for my own business just as I want all my tenants to immediately inform me of any issues. Best of luck. Robert

ROBERTMICHEAL C. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAULA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chase B. 
Clasificación:
5.0

None at this time.

ROBT L. 
Clasificación:
2.0

Number one the facility was never open when it was supposed to be I had to replace four new tires for my vehicle from running over Nails in your parking lot behind. Building that's why this survey

COLTON M.  |  Overall Experience 
Clasificación:
5.0

Excellent facilities...great costumer service...

WANDA P.  |  Overall Experience 
Clasificación:
1.0

Could not reach anyone by phone to confirm the unit. Not sure if this business is open or closed for business. Chose another place.

Doug W. | Reservación
Clasificación:
3.0

The staff was very helpful, he did everything possible to make my move smooth and comfortable.

Privacy R.  |  First Impressions 
Clasificación:
5.0

Service was good, the staff was extremely helpful. He did everything he can do to make my move and storage option smooth and comfortable.

Privacy R.  |  First Impressions 
Clasificación:
4.0

Reservation was handled professionally. The Storage facility was too far from our current home

Privacy R.  |  First Impressions 
Clasificación:
3.0

I chose a different facility because it was closer and cheapet

Privacy R.  |  First Impressions 
Clasificación:
3.0

I chose not to rent here because I found a nice storage facility closer to my new home

Privacy R.  |  First Impressions 
Clasificación:
3.0

I didn`t move in to the unit. I was called about renting it and cancelled it

Privacy R.  |  First Impressions 
Clasificación:
5.0

Friendly staff. Quick, simple and ease access. The facility is easy to get in and out of.

Privacy R.  |  First Impressions 
Clasificación:
4.0

The staff is very friendly and helpful. Good small business feel

Privacy R.  |  First Impressions 
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