Customer Reviews for Mighty Mini Storage
(Distribuidor de U-Haul del vecindario)

670 comentarios

8115 E Brainerd Rd Ste 100   Chattanooga, TN 37421

(423) 822-5708

Horarios de la ubicación

  • Lun.: 8 a. m. - 5 p. m.
  • Mar. - mié.: 8 a. m. - 12 p. m.
  • Jue.: 8 a. m. - 5 p. m.
  • Vie. - sáb.: 8 a. m. - 6 p. m.
  • Dom.: cerrado
Horario especial
  • 9/16/2021 - 9/30/2021: 8:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(423) 822-5708

8115 E Brainerd Rd Ste 100
Chattanooga, TN 37421

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.: 8 a. m. - 5 p. m.
  • Mar. - mié.: 8 a. m. - 12 p. m.
  • Jue.: 8 a. m. - 5 p. m.
  • Vie. - sáb.: 8 a. m. - 6 p. m.
  • Dom.: cerrado
Horario especial
  • 9/16/2021 - 9/30/2021: 8:00 a. m. - 5:00 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

The Truck given to us had empty fuel, so I had to fill fuel of $50-52 more to make it half tank and then I was able to use the Truck. Please refund me that amount. Vehicle was clean but because of Gas empty tank I had to pay extra

Monali V. 
Clasificación:
3.0

I'm still waiting for someone to call me and explain to me why I was unable to pick up the truck at the original location in Ringgold. I thought I placed the order for self check out but for some reason something on the order was changed and then the order was hand delivery. How is that possible when I was picking the truck up on Sunday and the office is closed on Saturday and Sunday. I wasted an hour of my day going to Chattanooga to get a different truck. Very unhappy.

Timothy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey R. 
Clasificación:
1.0

Ran by family and friends all had terrible attitudes from when I arrived to the moment I left. All except for one lady that I knew. And on top of that they made me drive the truck down a large hill in tight spaces and park in some hole in the wall parking spot and pretty much everything I did I'm sure they could've done since I didnt even have to talk to anyone all though that was the best part considering everyone there looked at me and wasn't helpful. The owner told me to “drive” HE ABSOLUTELY DISGUSTED ME WITH POOR SOCIAL skills I didn't have to show them the truck or back and didnt like the fact that I got attitude when it's something they should've done I could go on and on but I will never let a soul that I know use them to move

Zaire B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jinho L. 
Clasificación:
5.0

Tammy was helpful, professional and personable â€" it could not have been a better customer experience because of her… by far the best transaction at a UHaul location I've had. Thank you, Robert Stickley

rob S. 
Clasificación:
1.0

We were told of a drop box during our purchase for after hour drop off. We have been charged 179.90 and then 220.00, and I now have a charge of 60 dollars all on my credit card. We were okay with a 20 dollar fee for restocking, but 3 charges on us? Seriously?! We drove 59 miles and had to spend that much money? If you don't believe me I have pictures of all my information. The lady blamed us for the loss of a sale, in my wife's voicemail. I will never use uhaul again. I would have been better off taking 7 different trips in my truck at this point. 0 convenience, I emailed uhaul with no response. So Penske will be our go to from now on. Hopefully this type of drama won't occur with them. I guess my credit card is paying for a lot more than the truck we rented. Only way I'm accepting any apology is with some money refunded back to me. I'm completely disgusted with my service.

SKYLOR T. 
Clasificación:
1.0

They ripped me off.

Richard G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WASEEM A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe F. 
Clasificación:
5.0

Tammy was Very helpful and efficient.

MICHAEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara S. 
Clasificación:
5.0

Very professional and nice employees

Sandy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery H. 
Clasificación:
3.0

Update the entire lot

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chelei T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruth W. 
Clasificación:
4.0

My booking was for a truck and we tried to book in online but it does not work from a phone. Then when we got there my booking and what they where showing on my booking didn't match. Then we got it worked out and we got the truck that had just come back from maintenance but had coffee on the floor we took pictures of it all and the person we where working with said she would report it all on her end.

Daniel C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeffrey K. 
Clasificación:
5.0

Everyone there was super nice and helpful

Melissa S. 
Clasificación:
2.0

Showed that they closed at noon on July 3rd. They closed the whole office and I was never let know until I go through the help center to get a key from the lock box. I Was also not provided the 2 dozen furniture pads

Samuel W. 
Clasificación:
5.0

Personnel exceptionally helpful!

Jeffrey B. 
Clasificación:
5.0

Seat was extremely hard and uncomfortable. Right rear view mirror was extremely loose and I could not tighten enough to hold it in place.

James C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard O. 
Clasificación:
2.0

El cliente no dejó un comentario.

Mark T. 
Clasificación:
5.0

very friendly and clean facility with clean equipment.

Caleb M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent M. 
Clasificación:
5.0

The van needed a good sweep but it was okay. The guy who rented me the van was very cute and friendly. Would have like dot ask him out on a date but he is probably straight.

Domingo P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark T. 
Clasificación:
5.0

Thank you so much for the speedy compassionate service! Thank you for all the help during the rental process !

CRYSTAL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara O. 
Clasificación:
5.0

Excellent and prompt service.

Gordon R. 
Clasificación:
5.0

I had to go to 3 different places to pick up this rental. It wasn't where I was told it would be. Don't think I'll use U haul again. It has been a reoccurring theme.

Ramona A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Melanie M. 
Clasificación:
4.0

El cliente no dejó un comentario.

David R. 
Clasificación:
5.0

The person helping was knowledgeable and helpful. This made up for the fact that your web site allowed me to reserve a storage unit when none were available.

Roger B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
5.0

Absolutely the best rental experience to date. Straight forward, minimum paperwork and I didn't feel like i had to sign my life away.

Jerry B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Renee Y. 
Clasificación:
5.0

N/C

Jessica W. 
Clasificación:
5.0

Don't book your reservation on line call in to book your reservation to make sure the location has all the equipment you need we was missing a few things that was confirmed in our order but luckily it was left on the truck from a previous renter so all went well

Darryl E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis B. 
Clasificación:
4.0

The drop off was easy. I did not receive confirmation that I dropped off the trailer. I received a call on Friday that I still had the trailer. I spoke with the caller who toke the details of my return. He said he would follow up with me. After several hours I called Mighty Mini in which the representative stated he updated my file and marked it as returned. He did not know why it did not indicated he had the trailer. The recorded reflects I returned it on Friday at 9:00am. I brought it there on Monday February 15 at 2:30.

ROBERT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HANNAH M. 
Clasificación:
5.0

Have used them before. Great place

PATRICK E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard D. 
Clasificación:
2.0

The truck ran rough sounding. It had a well used feel and I had to snap on the plastic light housing in the box so I wouldn't get blamed for breaking what was already falling down. The attendant did a lot of complaining about his job responsibilities and customers to me in an attempt to make small talk. That's confusing since it's the paying customers they keep him employed. One good takeaway was the lack of a dolly in the truck. It was nice to not have a piece of equipment that I didn't need, taking up valuable space in the box. I'm. It not sure if this was intentional or not. Every other time it's been there.

DaRon A. 
Clasificación:
4.0

Inspection and working knowledge of the truck.

Howard N. 
Clasificación:
5.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew R. 
Clasificación:
2.0

Whole thing stinks

NICHOLAS J. 
Clasificación:
5.0

Everything went perfect. Customer service was great!! Thank you

RITA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Willard C. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEVIN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell S. 
Clasificación:
3.0

I was overcharged snd im not sure why. I had it two days (van) and total was charged $180! I am not happy with this at all.

callie H. 
Clasificación:
3.0

GPS was a little off, not your fault though, staff was great and check in was very easy.

Valencia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY F. 
Clasificación:
3.0

Very hard to find. No signage

Roban E. 
Clasificación:
2.0

Business was closed unexpectedly outside of business hours with no call forwarding or voicemail available about what could be expected. The return app was glitching, so it would have been helpful to have more information posted about alternatives to avoid missing a return deadline.

Magan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa W. 
Clasificación:
4.0

The price quoted online was $127, but I was asked to pay $142 without any explanation. Not happy about the inconsistency.

Samantha D. 
Clasificación:
2.0

The employees seemed less than pleased to be working or dealing with customers. Both people I encountered acted like I was a burden for walking in the door.

Anna D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dean O. 
Clasificación:
4.0

If the customer is doing a round trip offer a lower mileage rate...also possible rental rate if they are doing an out of town trip.

DAWN F. 
Clasificación:
1.0

The key left for me in box 2 was the wrong one. Spent 30 minutes on hold with customer services while then movers were waiting on me

Erin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet Z. 
Clasificación:
3.0

This location is entirely to Small to handle all the trucks. You can't hardly move or have a place to park even when you are there to rent.

ralph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don A. 
Clasificación:
1.0

The entire experience was terrible. Even though I confirmed that my truck was indeed available despite the automated Uhaul message that it wasn't, I was still directed to go to a location 1/2 an hour away. Even though I reserved moving blankets and an appliance dolly neither was available. I challenged the charges when returning the truck and I still haven't received a phone call back. This morning I received a bill with these charges still on there. Please have someone call me.. 4236197559

Jamey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
1.0

I will never use uhaul again. Ever. First and only time. You overcharged. You did not have the items I requested. You changed the pick up/drop off location and I had to wait an hour to get my truck because your stupid app did not work. Over it.

James L. 
Clasificación:
2.0

Parking needs to be provided on site

Jeff L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
3.0

The only issue I have is the difficulty of getting in and out of the location, but that's not the fault of the location. It's a poorly designed intersection and could be remedied by allowing a cut-through to the Walmart lot.

John H. 
Clasificación:
4.0

Bigger Sign by the Road.

Mack W. 
Clasificación:
5.0

Minor, but dropped off after hours, but used before. Parking kind of tight, not easy to drop off when no one there

Aaron H. 
Clasificación:
5.0

The only issue I had was the UHaul app. It had several problems that really need to be fixed. I ended up having to go inside the office when I got there to get it all fixed. Josh was very helpful and had me going in no time.

Randy N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony D. 
Clasificación:
4.0

My only suggestion is use anti skid strips on motorcycle trailers and there is no way to stay firm hole loading a bike. As I ended up dumping my bike once in trailer due to slippery floor causing$800.00 in damage to my Harley

jerry R. 
Clasificación:
4.0

The inside of the vehicle was dirty. Otherwise everything else was good.

Monty H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry K. 
Clasificación:
5.0

Dustin was awesome, kind curtious and went above and beyond to make my experience wonderful. You need more people o like him. He deserves a raise for sure!

William M. 
Clasificación:
4.0

Truck Share: Uhaul needs to disclose all of the information that will be needed at the time of pick-up using the “truck share” program. Also, Uhaul needs to give more notice when the location needed for pick up doesn't have the truck size that was rented online and changed my pickup location. I rented a 10ft online more than a week in advance from my closest dealer but 4 days before my scheduled pick up I was notified that my pickup location had changed. The location had changed and my truck size had changed to a 15ft, which was too big. I chose the size and location for a reason, need and flexible pick-up hours. Anyway, after I accepted I had no other options I chose Truck Share. I chose this because this new location did not open until 8:00am which did not meet my schedule needs. I was told by a Uhaul customer rep that all I would need was my contract number to complete the Truck Share process, way wrong! I needed a verification code sent by email that morning to my email that I could not access with my phone because this was even disclosed, didn't know I would need a “code”. Also, I had to have 2 additional phone contacts to be called at the time of pickup.....chances are low 2 people will pick an unknown phone call. I got lucky. So, I had to call Uhaul and keep someone on the phone with me for 1hr and 15 minutes to get through this process in order to complete the pickup. Ridiculous, for a process that should only take 10 minutes!!!!!! Please prepare your customers for all the information they are going to need. Also, if it had not been for my wife stopping by our local original location who saw there was a 10ft available at our new location I would have been stuck with a truck too big. Finally, after forcing/getting the truck size we originally asked for and completing the “truck wait then share” our move went smoothly. Feel free to contact me at my email address on file . Robbie Burgess

Robert B. 
Clasificación:
3.0

El cliente no dejó un comentario.

LORRAINE P. 
No se han enviado comentarios para esta ubicación.

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