Customer Reviews for Midwest Electronics LLC
(U-Haul Neighborhood Dealer)

169 reviews

1247 E Michigan Blvd   Michigan City, IN 46360

(219) 879-3953

Office Hours

  • Mon-Fri: 10 am–6 pm
  • Sat: 10 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(219) 879-3953

1247 E Michigan Blvd
Michigan City, IN 46360

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–6 pm
  • Sat: 10 am–3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Make more dealers like this one.

thomas knudson 
Rating:
5.0

Customer did not leave a comment.

Donna Graham 
Rating:
1.0

Guy was a creep and a jerk

Jennifer Mendes 
Rating:
4.0

Customer did not leave a comment.

John Blasz 
Rating:
1.0

No clear drop off box was told truck locked when it wasn’t will never use again and I need to use this service again soon but not here. The location is bad also had to back up on a main road to make the tiny turn into the parking lot. Not happy at all!!

SHERYL MAPLE 
Rating:
5.0

The best customer service!

Scott Rainford 
Rating:
5.0

Customer did not leave a comment.

Alexander Krikhaar 
Rating:
5.0

Customer did not leave a comment.

Danielle Lee Wheeler 
Rating:
3.0

Was told I could tow a 2 5/16 coupler hitch with the 2” ball hitch that is on all the uhauls, was also told I could tow 7k pounds with the 10’ that has a 6k towing capacity

Mallory Woodward 
Rating:
5.0

One of the best experiences we have had with UHAUL this is a 5 star dealer!

Alonzo Flowers 
Rating:
4.0

Your trucks need air ride. There way still bouncey

Paul Johnson 
Rating:
5.0

Fast and efficient check-in / check-out process, excellent customer service. Thank you!

Robert Tylisz 
Rating:
4.0

Customer did not leave a comment.

Chad EEvans 
Rating:
5.0

Customer did not leave a comment.

VICTOR SOLANO 
Rating:
4.0

Customer did not leave a comment.

Lynn Crum 
Rating:
5.0

Always perfect

John Bricker 
Rating:
3.0

Spent more than 20min trying to connect using app to finish the rental process, sending copies of drivers license, having someone call my spouse to verify me, then calling support because the app didn’t show which lock to try and open to get key to van as well as the missing code to unlock the pad lock to get key to get van. More of this should b allowed to be done days in advance as opposed to the day of rental.

Jim Mc Cay 
Rating:
5.0

everything always perfect from this location.

John Bricker 
Rating:
5.0

Amazed at the advancements in technology with rentals these days….so much easier and eases the worry of keeping rental documents at hand….hands down my choice for future rentals…..and the manager in charge of this location is beyond reproach…..

Linda Perry 
Rating:
5.0

So easy! Great people!!

Joseph Farwell 
Rating:
5.0

Customer did not leave a comment.

Thomas Mayer 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA HALL 
Rating:
5.0

Customer did not leave a comment.

Leslie Samelson 
Rating:
5.0

Keep the level of care the same at all Uhaul rental properties .

Dominic Garcia 
Rating:
5.0

Customer did not leave a comment.

KULJIT SINGH 
Rating:
4.0

Customer did not leave a comment.

Christie Crider 
Rating:
5.0

Customer did not leave a comment.

James Miller 
Rating:
5.0

Customer did not leave a comment.

Jay Zerbe 
Rating:
1.0

I pulled into the main parking lot. The guy came out said he scanned in the trailer has checked in and told me to park across the street which I did next to the other trailers. And then, every other day I was getting emails from U-Haul claiming I didn’t return the trailer. I had to call customer service four times to attempt to rectify. Finally, they claim they see it checked in but the other location in Michigan City on Franklin Street tells me they can’t find it. Miserable experience.

matt kalita 
Rating:
5.0

Customer did not leave a comment.

Debra Evans 
Rating:
5.0

Was great !

Paul Beaver 
Rating:
5.0

Already excellent

Eddie Wilson 
Rating:
5.0

Owner was very friendly and polite. Would highly recommend this location for rentals.

Carl Goeman 
Rating:
5.0

Great experience

Michael Meyer 
Rating:
5.0

Best place in Michigan City to rent a UHAUL! Very helpful. Super nice and Clean place and would recommend them to anyone!

David Hale 
Rating:
3.0

I originally rented the equipment for one day. The order was placed for a location close to my home. I was contacted by a uhaul rep who informed me the equipment was not available at my location and gave me a new pickup location. The new location was far from my home. the location for my pickup was on a saturday and for a one day rental. the facility is closed on sunday when I was going to return. The guy who worked at the pickup location was very nice and informed me that although they were closed on Sunday, I can return any time that night. He further stated there are camera's on site so they can see my return that night. After everything was finished, the following day (Monday) I get a receipt in my email for over double my agreed amount. They claim they go by the camera time stamp and charged me for two day rental. I would think that when the return is for a day when the facility is closed, I should not be charged for two day rental. I did not need the trailer for two days. I will be filing a complaint with BBB and my credit card company.

Michael Wagner 
Rating:
5.0

The woman (believe her name was Melanie) was truly AMAZING! Her care for the transaction and wanting us to smoothly check in and be on our way, along with making sure we fully understood all aspects of the contract were EXCEPTIONAL. She went above and beyond, for sure. Dealing with someone who cares so much about what she does is always a treat. A GEM!

David Spillane 
Rating:
5.0

Customer did not leave a comment.

Debra Varnak 
Rating:
5.0

From start to finish everything was great 👍

Eddie Wilson 
Rating:
5.0

Wow great place! Really nice and clean and super friendly!

JOE LIGGINS 
Rating:
5.0

Awesome customer service

Albert Parker 
Rating:
5.0

Customer did not leave a comment.

Robert Marino 
Rating:
5.0

Customer did not leave a comment.

LATICIA NELSON 
Rating:
4.0

I did the online check in only to have to do it again at the location

James Geleske 
Rating:
1.0

Have the items we requested available so your customer doesn’t have to drive around the city to other U-Haul places.

Thomas Bantz 
Rating:
5.0

Friendly, everything went smooth, extremely helpful.

Denise Blau 
Rating:
5.0

Service was quick and friendly.

Madalyn Coble 
Rating:
3.0

Customer did not leave a comment.

Sam Dusz 
Rating:
1.0

Clean equipment - truck had half full cigarette pack in the cab and trash from what looks like 2 moves in back (broken household items and event pyrotechnic orders taped to the wall) Maintenance - truck received completely empty (don't you charge people for this so you can fill it up before renting it?) Oil change light is on Low coolant light was on (it's cool, I filled it for you so I wouldn't overheat halfway to the destination) Read your orders before putting truck out. Dolly's we're not in truck as promised by U-Haul. Don't call people because they're taking pictures of a truck before taking it. You should always do this to protect yourself against false claims of damage.

STEPHEN WEISS 
Rating:
5.0

The owner was very pleasant to deal with, friendly and helpful.

Brad Clark 
Rating:
5.0

Customer did not leave a comment.

Jeff Fanson 
Rating:
5.0

Customer did not leave a comment.

Kyle Malone 
Rating:
5.0

Awesome.

Ann Davis 
Rating:
5.0

Friendly and a well maintain establishment. Excellent location

Eddie Wilson 
Rating:
5.0

Customer did not leave a comment.

frank martenies 
Rating:
3.0

Give more mileage for free because we should not have to go thru this with mileage and y’all still taking our money that’s wrong after we done paid all this money already for the truck it’s sad y’all getting over

Elizabeth Tthompkins 
Rating:
4.0

Customer did not leave a comment.

Benjamin Gilpin 
Rating:
5.0

Awesome place to rent U-Haul

Albert Parker 
Rating:
5.0

This dealer is always very good, trucks are clean and never any issues. Fast in and out.

John Bricker 
Rating:
5.0

I like dropping off at the new lot across the street but consider some lighting. I seem to be there after dark about half the time and this isn't the safest city.

frank martenies 
Rating:
5.0

Tim Downs went above and beyond to help with my rental. I was coming from out of town and he helped with all of the logistics

Natalie Frady 
Rating:
3.0

Customer did not leave a comment.

Gary Graff 
Rating:
5.0

Customer did not leave a comment.

MARCUS RAY 
Rating:
4.0

Bill ended up being higher than expected. Fuel charges when fuel was left at same level as when rented. Overall though, smooth checkin/checkout experience and owner was very pleasant.

Michael LaFollette 
Rating:
5.0

The truck was spotless even smelled good, great experience. This location does auto detailing have your vehicle detailed while your renting your truck.

John Bricker 
Rating:
5.0

Customer did not leave a comment.

Todd Miller 
Rating:
5.0

I’m moving and will need another uhaul and would definitely rent from this location again.

Matthew Payne 
Rating:
3.0

Customer did not leave a comment.

Larry Colley 
Rating:
5.0

Excellent service!

LORELEI MATOUSEK 
Rating:
5.0

Customer did not leave a comment.

Linda Perry 
Rating:
5.0

Customer did not leave a comment.

Rhiggs Thomas 
Rating:
5.0

Customer did not leave a comment.

Elie Hawa 
Rating:
5.0

I rent at this location all the time because they always treat me with kindness and the service is amazing! I also use them for detailing our family car! Great place to do business!

Alonzo Flowers 
Rating:
5.0

Customer did not leave a comment.

Gina Muffoletto 
Rating:
5.0

Quick, cheap, and easy just the way I like it.

frank martenies 
Rating:
3.0

Customer did not leave a comment.

Scott Lambdin 
Rating:
4.0

I had to sweep out the truck when I got it home, before loading it up

John neyhart 
Rating:
4.0

let customers know about 24/7 pickup procedure of having 2 contacts that U haul will be calling to confirm who is picking up truck. When U haul called my wife did not answer as she did not know who was calling.

Dennis Vogelpohl 
Rating:
5.0

Customer did not leave a comment.

Susan Tochell 
Rating:
5.0

Customer did not leave a comment.

cheryl Williams 
Rating:
5.0

Awesome thanks

Stanley Coles 
Rating:
5.0

Customer did not leave a comment.

Aaron Taslitz 
Rating:
5.0

Customer did not leave a comment.

jeremy gaines 
Rating:
4.0

Customer did not leave a comment.

Sara Finley 
Rating:
5.0

Customer did not leave a comment.

Thelma Slisher 
Rating:
5.0

Customer did not leave a comment.

James Coble 
Rating:
5.0

Great service this place is amazing the owner makes it very easy and comfortable

Alonzo Flowers 
Rating:
5.0

Good business

Dawson Mahoney 
Rating:
2.0

Customer did not leave a comment.

Michael White 
Rating:
1.0

hr drove it 3 miles truck broke down when I got to my house.. waited 3 hrs rosf side help no one showed up finally got truck to go in gear drove another 3 nikes yo take it back and was charged $70.00

Thomas Pearce 
Rating:
1.0

When I called the man told me 160.50 when I went to pick up they charged me 175.00 Then the car was on a quarter tank and said I was under on gas and charger me 28 for 3 gals when I was on a quarter tank or it need maybe $5 more

ALIJAH GRANT 
Rating:
5.0

Customer did not leave a comment.

Michael Keck 
Rating:
5.0

Customer did not leave a comment.

Tina Zimmerle 
Rating:
5.0

The guy I was dealing with at this location was awesome. I will use this location from now on.

Jeffrey Smith 
Rating:
5.0

Great service and airy respectable

carter vravis 
Rating:
3.0

Customer did not leave a comment.

Sandra Bann 
Rating:
5.0

Customer did not leave a comment.

Joyce Waddy 
Rating:
5.0

Always helpful good asset to uhaul

John Bricker 
Rating:
5.0

Customer did not leave a comment.

Chaquies Smith 
Rating:
5.0

Customer did not leave a comment.

Delbert Ottensman 
No reviews have been submitted for this location.

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