Customer Reviews for Mid-Hill Golf Center of Eastvale
(U-Haul Neighborhood Dealer)

2,126 reviews

13000 Citrus St   Eastvale, CA 92880
(Turn South on Scholar way)

(951) 898-8540

Location Hours

  • Mon-Sun: 7:30 am - 5:30 pm

Services at this Location:

Contact Us

(951) 898-8540

13000 Citrus St
Eastvale, CA 92880
(Turn South on Scholar way)

Services at this Location:

Location Hours

  • Mon-Sun: 7:30 am - 5:30 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

BRIDGETTE C. 
Rating:
5.0

I wish I could remember the employees names that helped me. Young man on the phone and a young lady when I arrived. Both were amazing!

Debbi S. 
Rating:
5.0

Very friendly staff

Sergio G. 
Rating:
5.0

The two teens who provided me service are the two best examples of customer service. Whoever trained them should be congratulated. This is consistent behavior with them both. In an Era of poor customer service, they stand out and have always stood out in exemplary commitment to customer service. Their abilities in this area are to be exemplified for others to follow. They are both headed toward making society better!

RONALD S. 
Rating:
5.0

The service from your team was great. The location was easy to find Thank you,

Ricardo F. 
Rating:
5.0

The woman who helped us in the office was AMAZING and very helpful. Really appreciated the time she took with us.

ADREA LYN G. 
Rating:
5.0

Customer did not leave a comment.

ANDREW C. 
Rating:
5.0

she was really helpful and tried various different things when speaking to uhaul about my situation. along with when it came to payment on a sunday when banks are closed

GERARDO PABLO P. 
Rating:
5.0

Above and beyond.

JIMMY F. 
Rating:
3.0

Customer did not leave a comment.

MATTHEW M. 
Rating:
5.0

It's obvious that you hire the cream if the crop of employees. Drew delivered unmatched customer service to me from beginning to the return. If I looked up customer service in any dictionary, there I'd see Drew's smiling face. We do not receive top notch customer service these days in many retail & commercial arenas and U-Haul is to be commended for CONSISTENTLY having excellent customer service at the location in Norco. Earlier this year a young lady who isbun high school delivered the same type service & she also is to be commended I am one happy camper all due to the service that I received on both occasions!!

RONALD S. 
Rating:
5.0

Absolute best Uhaul location I've ever done business with! Always has been a very pleasurable experience with them

LARON R. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

JASON M. 
Rating:
5.0

The customer service (over the phone and in person) is the best! I highly recommend this location. Made my stressful day go feel much better thank you!

MARIBEL G. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

I was processed quickly and the staff member who assisted me had a pleasant demeanor.

Steven C. 
Rating:
5.0

The young man in the office who helped me in the morning was very helpful and friendly. The same could be said about the girl in the afternoon when I dropped off

KENNETH B. 
Rating:
3.0

Customer did not leave a comment.

JASON M. 
Rating:
5.0

Customer did not leave a comment.

BRITTANY B. 
Rating:
5.0

Katie was amazing and helpful, I did not catch the name of the woman who me out upon return, she was very pleasant as well. Will be my go to location due to location proximity to my home, but more importantly the customer service at the facility won me over.

AUDREY C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
5.0

Nice costumer service.

JOSE P. 
Rating:
5.0

Customer did not leave a comment.

Daniel K. 
Rating:
5.0

Cleanest Truck I've ever rented. Staff were very kind and knew exactly what they were doing. I will always rent from this location.

ELIZABETH J. 
Rating:
5.0

You're awesome. Keep doing what your doing. I'm a customer for life. I have lived in Eastvale since 2003, moved 7 times this town and have only used this place, won't go anywhere else. Quick, friendly, professional, good clean equipment, easy to book online, easy pickup and drop-off. Thank you so much for taking some of the stress off from moving.

SIMM S. 
Rating:
4.0

Customer did not leave a comment.

SEBASTIAN S. 
Rating:
5.0

Nothing in my opinion. I appreciate your team being so accommodating with my truck rental when I had to extend my rental. I was literally having a the worst move ever and the gentleman (I'm apologize I don't know his name) was closing for his first time alone 10/16/21 was excellent. Thank you :)

TIA J. 
Rating:
5.0

Customer did not leave a comment.

SEAN M. 
Rating:
5.0

Customer did not leave a comment.

CLARENCE R. 
Rating:
5.0

Customer did not leave a comment.

RHONDA S. 
Rating:
5.0

Your Customer Service is Protocol is good. No need to change at this time. Your staff we're being very young I was very impressed. Thank you it was a great experience

JOE F. 
Rating:
4.0

Wonderful experience..

BRIDGETT H. 
Rating:
5.0

I had no issues with the storage facility. I was concerned about accessibility from anyone walking by but I had no incidents. I would recommend this facility based on price and location. The staff was excellent and very friendly and helpful. Thank you for finding us a spot to rent. The location made everything convenient.

carl f.  |  Overall Experience 
Rating:
3.0

Quite crowded

JOYCE H. 
Rating:
5.0

Customer did not leave a comment.

Diego S. 
Rating:
5.0

Customer did not leave a comment.

Teodorico R. 
Rating:
5.0

Customer did not leave a comment.

GILBERT G. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER C. 
Rating:
5.0

Customer did not leave a comment.

RYAN M. 
Rating:
5.0

Customer-friendly staff.

BHASKARA U. 
Rating:
5.0

Customer did not leave a comment.

ROBIN H. 
Rating:
5.0

The customer service was the best that I've ever had, friendly, nice and happy. Great people

Darrel A. 
Rating:
4.0

Customer did not leave a comment.

Darrel H. 
Rating:
5.0

Customer did not leave a comment.

Colleen R. 
Rating:
5.0

Customer did not leave a comment.

Celia C. 
Rating:
5.0

Pick up truck drivers seat to low for short people! There was no height adjustment.

MICHAEL M. 
Rating:
5.0

Would like to thank both young lady at the Citrus location for there help get me in and out quickly and no problem. Thank you

JESSE J. 
Rating:
5.0

Customer did not leave a comment.

ROMMEL D. 
Rating:
5.0

Nothing, the employees at the Eastvale location where so nice and professional, it blow me away I've never felt so happy to rent from a uhaul location, normal you have people behind the counter that don't want to work and don't care. This will be my location of choice now since I moved to this area.

JAMES G. 
Rating:
5.0

Customer did not leave a comment.

CRAIG K. 
Rating:
5.0

Customer did not leave a comment.

Nicole F. 
Rating:
5.0

very nice staff, professional, kind, respectful.

JAMES N. 
Rating:
5.0

Due to an emergency I had to change my reservation the week before I departed and from a 1000 mile trip to a 1500 mile trip. The price for the trailer more than doubled!! I was in a pinch so I had no choice but I never would have paid that much when I originally booked the reservation.

CHARLES M. 
Rating:
3.0

Customer did not leave a comment.

LISA D. 
Rating:
5.0

Customer did not leave a comment.

SERGIO M. 
Rating:
4.0

Customer did not leave a comment.

EDWARD N. 
Rating:
5.0

Customer did not leave a comment.

EDWARD H. 
Rating:
5.0

Customer did not leave a comment.

ANTONIO G. 
Rating:
5.0

Muy buena disposición para todo gracias por todo

JUAN H. 
Rating:
5.0

Very Frits day helpful staff

MEI W. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Customer did not leave a comment.

Ashley N. 
Rating:
5.0

Customer did not leave a comment.

ARMAND S. 
Rating:
5.0

Customer did not leave a comment.

JUDITH L. 
Rating:
5.0

Customer did not leave a comment.

JASON A. 
Rating:
5.0

I appreciate the care and respect that the customer representative have thank very much,until next rental.G😎

EPIFANIO B. 
Rating:
5.0

Not do last minute schedule changes. When changes happen give all pertinent info like where the new pick up location is.

Jonathan M. 
Rating:
5.0

Customer did not leave a comment.

ANTONIO M. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN U. 
Rating:
5.0

Very friendly on check in Gas was not really at 5:8 more like 1/2 tank but did the job we needed

KATHLEEN B. 
Rating:
5.0

Customer did not leave a comment.

Christina B. 
Rating:
5.0

Very professional and friendly service.

JONATHAN J. 
Rating:
5.0

The entire team was presented well and had excellent customer service.

DAWN J. 
Rating:
5.0

The service was great! very friendly and professional. Awesome family environment.

PENNIE D. 
Rating:
5.0

I attempted to contact Uhaul road assistance due to vehicle shaking and stalling on the freeway. When I called I had a 20 minute wait before your representative answered and I told her the problem and asked her if I could go to the nearest uhaul and she no you need to talk to roadside assistance and she transferred me into a 22 minute hold. It was over 100 degrees and on the freeway. I gave up and drove to the location. your emergency assistance service line needs help.

JOSEPH R. 
Rating:
4.0

Customer did not leave a comment.

OSEI Y. 
Rating:
5.0

Customer did not leave a comment.

CONSUELO A. 
Rating:
5.0

Dont no if they can improve any thing they were great.

DANIEL H. 
Rating:
3.0

The people is super nice but I returned the uhaul with the 1/4 tank they gave it to me and I was charged $50 for gas. Lesson learned. Take pictures before and after.

SILVIA V. 
Rating:
5.0

Easy in and out. Friendly service and really helpful. I will definitely use this uhaul store for any future moving needs.

KRISTY D. 
Rating:
1.0

Well, the kid at the trailer return told me to unhook the trailer after I waited 10 minutes for him to show up at the office… I told him I don't work here! He unhooked the trailer & I left. I'm puzzled why companies provide employment opportunities to people that do not want to perform their job responsibilities. My feedback to the management is clearly articulate expectations of the job responsibilities and do not tolerate employees that aren't customer focused!

Kevin W. 
Rating:
5.0

Customer did not leave a comment.

MARCY K. 
Rating:
5.0

Customer did not leave a comment.

MEHBOOB A. 
Rating:
5.0

Great customer service and conveniently located for Eastvale residents.

Paul C. 
Rating:
5.0

Customer did not leave a comment.

Danny E. 
Rating:
5.0

This was by far the best experience I have ever had renting a UHAUL truck…friendly staff and super easy…I will rent from here again.

Maridee R. 
Rating:
5.0

Excellent service!!!

RYAN Y. 
Rating:
5.0

Customer did not leave a comment.

GREGORY B. 
Rating:
5.0

Customer did not leave a comment.

LAURENCE B. 
Rating:
5.0

Customer did not leave a comment.

ANDREW M. 
Rating:
5.0

Customer did not leave a comment.

ADRIAN V. 
Rating:
5.0

Customer did not leave a comment.

SAVELIO F. 
Rating:
5.0

Customer did not leave a comment.

Francisco C. 
Rating:
5.0

Customer did not leave a comment.

CHARLES B. 
Rating:
5.0

None the service was great

NICK C. 
Rating:
5.0

This time, it was painless. I love personal service and efficiency - And this time it was perfect !!

LAWRENCE J. 
Rating:
5.0

Customer did not leave a comment.

Hailey F. 
Rating:
5.0

Customer did not leave a comment.

ENRIQUE A. 
Rating:
5.0

Customer did not leave a comment.

PEDRO A. 
Rating:
5.0

Easy pick up...Easy return! Super convenient! Thank you! We would rent again from this location

CALVIN B. 
No reviews have been submitted for this location.

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