Absolutely nothing. Lisa was awesome! Extremely helpful and accommodating!!Anthony C.
Customer Reviews for Midgard Self Storage of Murrells Inlet
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The original place we were to drop off was too full so the owner Leanne told us to take it to Midgard. Unfortunately, they were closed as it was a Sunday! But I dropped off the trailer and truck, took pics and left keys in drop box. I. Allen Monday morning and spoke with a very lovely woman who confirmed the drop off. She was training a new employee so she said she'd check it in within 20 minutes. Which she did as I received a checked in email. Thank you for your polite and expeditious service! SamanthaSamantha T.
Customer did not leave a comment.Michael C.
Customer did not leave a comment.George H.
Customer did not leave a comment.Penelope J.
Customer did not leave a comment.Penelope J.
Customer did not leave a comment.William M.
Customer did not leave a comment.diane A.
The tires on the trailer seemed to be out of balance, trailer shook continuously.billy M.
Lisa and Lynda were excellent and explaining all the details of the rental. It was a no hassle experience and everything turned out great.diane A.
Customer did not leave a comment.Ed B.
Location was great but frontage road was hard to get to. Lisa was VERY helpful and friendly.Chris A.
Customer did not leave a comment.mike B.
Customer did not leave a comment.Jay H.
Customer did not leave a comment.Jonni H.
Hire more ladies like the nice one we metMichelle H.
Customer did not leave a comment.meg R.
Customer did not leave a comment.Narvaletta S.
Lisa was very helpful and knowledgeable with the whole experience. I will recommend Lisa and Mid guard self storage to my friends. ThanksLarry B.
The lady who worked at MidGrade was very helpful. The facility was clean and the trailer we ordered was available and clean.RENEE N.
Customer did not leave a comment.Jose S.
Not run us to3 different locations to get our truckRoderick B.
I was scheduled to pick up from 3050 S HWY 17, GARDEN CITY, SC 29576 / towing people. They messed up and then cussed me out for calling their number to get help. I was told they'd come meet me at 9am the next day and they never showed. They also refused to answer the phone. Awful!!!!!ELLEN M.
Everything was super easy and smooth process. The woman that helped us was very friendly and a great person to work with for our moving needs.Karyssa C.
Your front office person was unfriendly, rude, and unprofessional. You did not have the blankets I ordered or the very important dolly that I needed and then after my 26 mile round trip you charged me $21 for gas - absolutely ridiculous, will never use U-haul again.Matt D.
Customer did not leave a comment.Tamara M.
Customer did not leave a comment.Cindra W.
Customer did not leave a comment.Gary G.
Started with only 1/8 of a tank of gas. I understand that is what the prior renter turned in, but might want to insist that every client put at least 1/4 of a tank in so next renter doesn't have to worry about gas immediately.Thomas M.
Customer did not leave a comment.Robert M.
I've rented here before, and won't hesitate to go back. They are great.CRAIG C.
Midgard location and Low Country UHaul agents were outstanding helping me resolve pick up location mistake.bernard C.
Educate the staff. The system seemed very different to process. We waited over 70mins to rent a uhaul even thought we called ahead to reserve. Then we were still overcharged.EDWARD H.
From the ease of using the website through check in, and return everything could not have gone smoother. The staff at the facility were professional & helpful. I would recommend this site to friends and family and use the services again if needed. Thank you Susan MilneSusan M.
Friendly and efficient staff. Nice facility. My experience fully met my expectations.VITTORIA G.
Highly recommend!!!!!Mark W.
Most everything was smooth except the drop off. Had to pay for an extra day because the website to return it wasn't working at all.Antonio D.
Great service from the girls at Midgard!Lisa M.
Just keep up the Great Service!! Lisa was very helpful!!Don M.
On this rental I was charged for fuel. When returned, the fuel level was at 7/8 and I feel It was a Mis-read at check-in by your agent and wrongly charging me. Please credit this charge back to my credit card.Frank P.
Customer did not leave a comment.Kris W.
Good customer service.Lisa M.
Customer did not leave a comment.Karen B.
Customer did not leave a comment.Gerard M.
My p/u location was moved 3.5 miles further away from my original location. It is bike week in Myrtle Beach! Lots of traffic!James M.
Customer did not leave a comment.Keith P.
Customer did not leave a comment.CHERYL W.
Customer did not leave a comment.CHARLES P.
Customer did not leave a comment.JON T.
Location confusing. Uhaul lot is across road from designated drop off address and there was no clear indication the noted address was the proper drop off site. No clearly designated uhaul key drop box.PAUL G.
Customer did not leave a comment.MARK D.
Much more professional than In Moneta, VA. Hope U-Haul remembers to give me extra mileage for driving to Murrills Inlet. And I left extra gas in 26ft truck.Kelley H.
Customer did not leave a comment.CHERYL MOTLEY W.
Hard and confusing to find not the locations fault GPS took us in a confusing wayRUSSEL ALGER W.
Customer did not leave a comment.Brian K.
Customer did not leave a comment.STUART S.
Customer did not leave a comment.JOHN M.
Service person at this location was very helpful. She was timely and understood what to do.DELMAS R.
Better signageRichard T.
We weren't quite sure where to leave the key after hours.PETER JAMES L.
Customer did not leave a comment.ANITA M.
Customer did not leave a comment.DAVID G.
Great, friendly service.Sharon C.
Customer did not leave a comment.Kathy F.
Customer did not leave a comment.Joyce B.
quck effieint check out. good experienceHARRIS F.
Customer did not leave a comment.COLIN T.
You're doing great!Jacqueline M.
Customer did not leave a comment.Mark H.
We only needed to rent the truck for 24 hours, which is what we did. We did not even haul anything, it was basically for travel since all of the car rentals were booked. $460 is a little steep for 24 hours!Greg P.
Did not receive no email or text or anything on my return. Have charged my card extra and been on phone 3 times to get this right and still not fixed.MISTY P.
Customer did not leave a comment.john T.
Customer did not leave a comment.Thomas P.
Customer did not leave a comment.LESLIE ANN A.
My customer service gal was above a beyond helpful!.Theresa R.
Customer did not leave a comment.George M.
Great manager who was very helpful.Jerry L.
Customer did not leave a comment.Arlene A.
The clerk was very helpful and pleasant to work with She even gave me a bottle of waterPatricia C.
The checkout clerk took 25 minutes to record the mileage and print me a receipt up return.James C.
Customer did not leave a comment.WAYNE W.
Excellent rental and great service as always.Reggie B.
The U-Haul representative was courteous and efficient.virginia B.
Customer did not leave a comment.Randy D.
Customer did not leave a comment.Kevin F.
Customer did not leave a comment.Charles P.
Customer did not leave a comment.Robert D.
My primary drop off location did not work out so I got directed to to a secondary location. This caused some confusion at first but was corrected with a phone call. All else went smooth.Daniel B.
Customer did not leave a comment.Sean F.
Clean and service the trucks/vans when they are under contract to be rented!Karen M.
Excellent serviceRobert T.
Customer did not leave a comment.WILLIAMBOYD C.
Customer did not leave a comment.Lyndon C.
Everything was good . Please correct your address so when using GPS there will be no confusion.Overall everything was good . Thank you.Charles B.
Extremely accommodating and easy to work with. Very professional with a personal touch.WILLIAMBOYD C.
Customer did not leave a comment.kevin C.