El cliente no dejó un comentario.Deborah C.
Customer Reviews for Midgard Self Storage Oakland
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
You were great providerDONNA B.
The only issue I had was the speed of using the app, it was slow at both pick up and drop off. At least it worked this time, the last rental I tried to use it we could never get it to go through. The location I picked up from was great and it was easy to drop off at.Russel H.
El cliente no dejó un comentario.JORDAN S.
El cliente no dejó un comentario.ROBERT K.
El cliente no dejó un comentario.Jon B.
El cliente no dejó un comentario.richard G.
El cliente no dejó un comentario.Mary F.
El cliente no dejó un comentario.Philip H.
El cliente no dejó un comentario.Jason S.
We tried to drop our trailer off at 5 locations over the course of 3 days. It was highly inconvenient. The first location told us they didn't have room to take our trailer. The second location said the computers were down. We tried again the next day and again the locations were too full to take our trailer so we had to go out of town to finally drop it off.ANGELA S.
Need help, only one guy was there to assist and he had to go load my things and other people were waiting.Kim B.
clean truck b-4 using next customerJIMMY G.
El cliente no dejó un comentario.KELLY B.
El cliente no dejó un comentario.Richard G.
El cliente no dejó un comentario.Casey S.
El cliente no dejó un comentario.JILL L.
Great service!JAMES W.
El cliente no dejó un comentario.JAMES W.
El cliente no dejó un comentario.LINDA S.
El cliente no dejó un comentario.Walter T.
El cliente no dejó un comentario.MATTHEW H.
El cliente no dejó un comentario.YOLONDA H.
El cliente no dejó un comentario.Charles S.
El cliente no dejó un comentario.JERRY M.
El cliente no dejó un comentario.Christina S.
Return was easy and received confirms promptly!!John B.
Have a clean truck with proper equipment prepared for next renters. Also, please be ready for those who really depend on your services. Customer service was so poor. Uhaul was rented and ready to go more than a week before, but then the evening before, a truck was not available to us at the said location. Us renters had to go through an entire verification process again the day of pick up. No one was available to help us at our new pick up site. We wandered aimlessly. Our travels were delayed for hours. Very poor service. You just can't make that kind of mistake with a uhaul business, especially for those who relied on timely service in order to move.Greg C.
El cliente no dejó un comentario.PAULA Y.
Why was I charged gas? I have rented many cars and was always told to bring it back with gas. I specifically ask do I need to bring it back with gas. I was told no. We are not talking about any money, 9.00. Just the principal of doing business. I could have easily put 2.9 gallons in the truck and not have to pay outlandish gas prices from you.RUSSELL H.
Very well pleased ! And great person at front desk.very polite and friendly!!DONNA B.
El cliente no dejó un comentario.Mack V.
Great customer service!HARRY D.
Waiting on my credit. $50.00Beth H.
El cliente no dejó un comentario.Malvis W.
No improvement everything was very professional and satisfied.Ella W.
El cliente no dejó un comentario.Hayden M.
El cliente no dejó un comentario.ANTHONY R.
Great customer service at this location.Matthew B.
Keep up the good workTyrome C.
After making a reservation online and paying in advance you tried to switch me from a 5x8 enclosed trailer to a 5x8 van. When I refused you sent me to another location, which was fine however when I went to pick up the trailer they wanted to charge an additional $40.00. After waiting on the phone for over 20 minutes I was told I owed $69.95. After being sent to a supervisor and another 30 plus minutes on the phone the issue was finally resolved. I have rented from U-Haul many times over the years and have generally been satisfied with your service. Not this time I hope I never have the need to rent equipment again.Mark Y.
El cliente no dejó un comentario.JOHN P.
El cliente no dejó un comentario.Kenneth D.
El cliente no dejó un comentario.Brian T.
El cliente no dejó un comentario.Michael P.
El cliente no dejó un comentario.Ashley L.
El cliente no dejó un comentario.James T.
El cliente no dejó un comentario.Myiesha B.
El cliente no dejó un comentario.CLAUDE S.
This was a alternate location as the primary didn't have the truck I reserved. They were not ready for us and it took a long time to drive to this location. When I called customer service to explain my issues they hung up on me...... No compensation for lost time and mileage was offered at all !!Craig H.
El cliente no dejó un comentario.Michael C.
El cliente no dejó un comentario.JACQUELINE P.
El cliente no dejó un comentario.Ginger S.
El cliente no dejó un comentario.Nancy G.
I will nit recommend uhaul to anyone going forward. I was charged $774 dollars to move my son back to Knoxville from Memphis. It was less than 200 to move him there. Not sure why there is such a disparity in pricing but I feel like i was violated having to pay this exorbitant amount for the same truck in a different direction.John K.
El cliente no dejó un comentario.Brenda K.
Everything went along smoothly. In fact it was perfect for me. I HAD NO PROBLEMS AT ALL.arlillie I.
My 24/7 checkout went smoothly.JOHN R.
El cliente no dejó un comentario.Justin T.
El cliente no dejó un comentario.James T.
Great guy helped us get the hitch hooked and made sure we knew what we were doing. Extremely nice.Latisha B.
El cliente no dejó un comentario.Berlin F.
process took a long time. had to start over several times and was charged for unwanted items. I understand things happen. just being honestamy L.
Wish your trucks were higher like the Penske truck I drove before. The uhaul wasn't as tall as the Penske truck. I have a taller cabinet that easily stood upright in a Penske truck, couldn't even stand it upright in a uhaul, had to place that cabinet flat down in a friends pick up truck. Definitely last time I use a Uhaul..Christopher S.
Great Service!Whitney W.
Manager very helpful.James S.
El cliente no dejó un comentario.Beth D.
El cliente no dejó un comentario.Robert J.
Very nice folks. Really made sure I knew how to hitch the trailer correctly.Jon R.
El cliente no dejó un comentario.Bradley M.
El cliente no dejó un comentario.Dale W.
El cliente no dejó un comentario.Terry E.
El cliente no dejó un comentario.mario W.
great jobBernie B.
Good place to do business with.Charles T.
Chad was very kind, professional and helpful. He's a wonderful asset to your business...Lea L.
El cliente no dejó un comentario.Charles T.
In the past,I have been happy with u-haul. I'm not sure if I will rent from uhaul again based on my previous experience. That truck I rented was a piece of junk. It leaked transmission fluid . We had to make a 400 mile trip in it just hoping it would get us to our destination without any incident. Once we got to our new home ,there was a rather large puddle of transmission fluid on our concrete driveway. I really thought maybe u-haul would have a bit more pride in their equipment. Penske offered me a better deal if I would rent from them but I decided to stick with u-haul. As far as the dealers, both pickup and drop-off were great and very helpful. My only negative comment is about the equipment.James J.