ANTHONY S.
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Comentarios de los clientes para Midgard Self Storage Newberry
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de Midgard Self Storage Newberry
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PABLO C.
The app to return doesn't work and they charge me three times the price
JOEL M.
Truck had a lot of miles.Door didn't close unless you slam it. Front left tire had wear on outer edge. Needs alignment. Won't rent from Uhaul again.
ANNEL D.
I requested a dolly with my truck reservation, but one was not available when I arrived for pick up. Hard to load and unload heavy things without one. We were able to borrow one, but had to drive a ways to get it. The truck was very easy to drive.
Bryan D.
Fast and friendly service. Pick up and drop of was effortless. Highly recommended!!
KELLY J.
Truck needed an oil change. The indicator stayed on which made it challenging to get a mileage reading. And I think the brakes need looked at
Donald P.
I was at return location before noon when they opened. I was charged a late drop fee of over $40.00 which should be refunded to me!!!
BRUCE H.
Alexander at the Jonesville location is awesome. I've worked with him multiple times and it is obvious that he is committed to quality and customer service. I plan to work with him for all of my future truck and trailer needs.
SEABORN T.
Thank you For the help with a U-Haul trailer.
Shelton R.
Everything was great. Great customer service & U-Haul truck was waiting on me outside the door when I arrived for check in.
DAVID A.
Alex was wonderful...very helpful and friendly!
Thomas V.
Very efficient and professional service. Very positive
LOUIS P.
Alex was very welcoming and made sure my experience with uhaul was up to par , he went above and beyond .
Jennifer P.
The crew all had masks on. Very little contact with them. Handed them the keys and was gone. Awesome service!
Jennifer D.
Fast, friendly, knowledgeable.
Marc W.
24/7 mobile drop off
Sherman B.
Alex is an asset to your company great customer service! Tha k you
JAMIE T.
The guys were amazing, they helped me hook up and take off the trailer. Great experience and would gladly recommend! Thank you!
James D.
This location is my favorite. No changes needed.
ALEXANDER B.
Very helpful. Equipment was great for hauling my Harley. Only issue was 800 number. They are so busy that it took forever to reach anyone. When I did they were great.
Frank G.
Nothing
MELISSA B.
Great location for pick up. Clean and very friendly.
CARRIE U.
Heather was Amazing!! She went above and beyond with everything. I am getting divorced and she was sympathetic to my situation and made me feel better about myself. I had never driven a uhaul or pulled a vehicle behind it and she stayed late to help me get my jeep on the loader and strapped it all down for me. Heather wished me safe Travels and told me to call her if I had any problems. Heather told me she had gotten a promotion and was moving out of Gainesville, she definitely deserves the promotion but Florida is losing a dedicated, genuine and hard working woman. Thank You Heather for Everything!!
Dana M.
none, everything was great!
Michael C.
Get the reservation correct.
NATALIE L.
Great service!
DAVID S.
The place where i picked up the Uhaul were great people, very helpful and friendly. Made moving a breeze!!! Will highly reccomend grabbing a uhaul with them.
LAURIE C.
Very nice employee...strong, helpful and very friendly
James B.
No improvements needed. Perfect.
DAVID S.
Literally the best experience I have ever had picking up a truck. The trucked was pulled out and waiting and my paperwork was pre-printed. I was in and out in under 5 minutes.
Robert E.
Great business, great frontman Alex; equipment was perfect for the job, will highly recommend to others and use in the future
Richard H.
Nothing, the staff was courteous, efficient and very pleasant to deal with.
JAMES B.
Excellent service by Alex.He was well informed and answered all of my questions and was able to get me the trailer I needed hooked up and on my way quickly. Highly recommended
Mary S.
The lock on the lockbox for the key was very hard to get open with the word code. Improving this would save people like me time and frustration.
MARK A.
Very helpful staff!
John M.
Probably the best rental experience I've EVERY had. John
Larry M.
The cab had popcorn on the floor, windows were dirty, and a pair of shoes were under the seat.
NESA G.
Everything was great, and Alex was so knowledgeable.
Jeffrey T.
Easy pick up and drop off. This location knows what they're doing!
Carlos Y.
Everything was very good, great attention, excellent truck and excellent facilities
Ellen K.
Such friendly and great service. Definitely will recommend them. Nice and clean.
Jennifer Y.
Get trucks that are more comfortable. Has anyone in upper management ever driven for 3 or more hours in one of U-Haul's trucks. Not good on butt.
mark B.
They gave us the wrong size truck
james B.
Excellent customer service!
JUAN A.
very helpful young man
Christie S.
Smooth rental and return. Will definitely use again.
Elisabeth S.
when i returned the truck, i was supposed to do something on my phone as the office was already closed. I tried at least 3x but UHAUL couldn't make out what my phone was sending. I gave up and left the keys.
darren C.
Service was excellent. I have used Uhaul rentals from other locations and this one was the best by far. Service has excellent and very helpful. I would recommend the location to anyone
Mark E.
Honestly, the man and woman who helped me there were 5 stars. This location was 2 hours from home and I had never been there. I was buying a classic car and needed a dolly to get her home. I got there right as they opened on Sunday. From the moment I walked up, I was greeted HAPPILY by both team members. They were interested in what I was doing, friendly, and even though the computer was slow, they made the experience great. Given the current situation with COVID in the US, it was really refreshing to be greeted by such nice people. I seldom take time to write feedback becasue my time is valuable. This experience was very positive and I'd like to make sure that both of them are recognized for their positive attitude and willingness to help!
andera L.
had to wait a long time.
John M.
Next time I will be using a competitor's truck. I was ripped off charged for miles and gas I didn't use. My bill was double after you defrauded me.
Matthew S.
The gentleman who helped me get the truck Saturday morning was fantastic. He was very personable, an overall very nice guy, and genuinely seemed to like his job. *He* is the reason I will recommend UHaul at the 300 SW 143rd St, Newberry, FL 32669 location to others. I don't remember his name, but I think he was the only one working that morning so I hope you find him and let him know that he's doing a great job.
Edward D.
The whole process was very smooth, the gentleman was friendly and very help. Trailer was nice and clean and I honestly have no complaints at all.
Nestor C.
I paid for 3 days and I only used 1 but they charge me anyways the full amount , if they only charged you for the time that you have the equipment just be fair. Thanks
Pablo C.
Hourly rate for trailers
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