They were very helpful,and really nice,this has been a difficult move and being treated with such curiosty matters.
sherry S
Customer Reviews for Midgard Self Storage Little River
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The guy that help me was Great!
Robert WThe location is great - but UHAUL itself is awful - it's a lie that you can rent in the middle of the night without help from someone on the phone - and they are closed at that hour
CECILIA MI was charged $380 for dropping to a different location after calling and asking. Horrible company that I will never use again
Shaquetta JMidgard, and the initial place that I wanted to rent from did great. Apparently, the first place I wanted to rent from, which just around the corner, got changed and I didn't see it or get notified, so when I showed up, they didn't have a trailer for me. Pick-Up had been moved to a location 20 miles away. They called and got me a trailer at Midgard, only 7 miles away.
Rodney MVery pleased
linda eVery helpful and knowledgeable staff.
Lon WCheck in at pickup and drop off were very smooth and easy. Polite staff got the job done very efficiently. I will go back to this location again
Rolland DAll the people that I delt with were very helpful and knowledgeable. Good people and very happy with rental and storage unit that I have there
Ricardo RVery nice to work with him.
Susan BExperience was very stress free. I have no recommendations.
TIMOTHY Cvery pleased thank you
Richard KNo improvement required.
Barrie GDavid, the manager was very nice to work with. He was courteous and helpful. I will definitely go back there because of him.
Cory M.
Jodi HCustomer service was excellent.
Wesley PThey were very nice to let me keep my car there, so I wouldn’t have to find an alternate way home when I returned the truck
John CThe best customer service experience every...staff was amazing
Terry LNothing. I just became a repeat customer.
Sandra EVery nice facility
Eddie NThe original drop off location contacted me and was very rude and unprofessional. There was a mix up on the drop off location when I initiated the rental. I always use Midgard because I have developed a great relationship with them. I will never use A Personal Maid and Uhaul at 3314 Highway 17 North Myrtle Beach SC to drop off anything.
Mike Fnothing, everything was perfect
Joe CAfter hours. Drop off was fine!
Will OMy only concern was that the license plate on the trailer was old and not very legible. Other than that everything was fine. The employee at pick up was very friendly and efficient.
Jeffrey GThanks David.
ARIELLE ODave was really helpful, efficient & got me on the road! Return lady was also very nice 😊 Have a very blessed year! 🙏
DOUGLAS AThey met me at the door and it was a quick turn over of the truck
Michael OALL GREAT 👍😊!
DOUGLAS ANobody helped me either this or the other location
Adriana AStaff was very friendly and got me in and out in a timely fashion
Stephen CI was a previous Uhaul dealer and understand how tough it can be. But these people at Midgard were the best Uhaul dealer I have ever been around. Both people I dealt with were awesome. It will be the only Uhaul place I use in the future. Thanks for making everything g so enjoyable.
Robert TGet the computers up and running. The lady that works there is very nice.
Mark SThey were having wi-fi issues. They didn't have my order. They were not expecting me and didn't have the 10' truck. The woman working there was great and patient.We got everything straightened out. She was able to give me a 15' truck.
Carolyn KStarting gas level should be accurate at beginning. I had to pay extra for gas since it was recorded wrong. Not very happy about that.
charlotte wVery friendly and helpful.
Travis TTruck share check in once I arrived was not that easy to navigate. Could be simplified to speed up process.
Darrell GWaiting almost a hour outside trying to book the rental then waited almost a whole nother hour trying to give the keys to the person on site. And he was no where to be found. On top of that i never got my deposit back
Cece MGreat customer service!!!!
Andre REmmualla went out of her way to be kind.
Jo HGreat experience
Marie SNothing the Staff is extremely courteous and helpful the most helpful in the area
ROBERT WManuela was very professional & courteous. Her help with the trailer drop-off was appreciated.
RUSSELL AManuela was very friendly and helpful. A pleasure to work with.
James BBooked reservation 2 weeks in advance and location only had my truck and not the trailer. No phone call or ability to find out where a trailer was located. Told me to call Uhaul corporate.
THOMAS PGot a flight tire, but you dispatched someone in a timely manner.
James GNot a thing
Owen BThe gentleman that handled the rental was very helpful and professional!
Daniel BThe customer service representative at this location was excellent.
Robert G