El cliente no dejó un comentario.Yohana B.
Customer Reviews for Midgard Self Storage Lexington
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.joseph H.
El cliente no dejó un comentario.Raymond B.
I uploaded a photo to document the storage area floor was not in the initial expected condition. I cleaned up what the last user left behind in addition to what I caused to avoid a $25 fee but would have preferred some benefit for the prior user's failure. Additionally, self check in is state of the art for confirming existing vehicle damage, odometer reading, and fuel level without assistance from a site operator. However this all occurs while my 24 hour rental click is running; at an operator assisted site for a car rental, this process occurs BEFORE my rental window begins. The latter would seem more fair.cynthia H.
The after hours return process was atrocious and needs major works. Having a verification session that times within seconds of sending a verification codes is a major system problem that needs works.Michael S.
El cliente no dejó un comentario.JEREMY G.
Excellent experience!!Austyn S.
Excellent customer service and experienceDean C.
El cliente no dejó un comentario.Vincent L.
El cliente no dejó un comentario.Christopher H.
The rep at this location was top notch! She is definitely good at what she does!MICHAEL S.
All went well! Ben and his staff was amazing and I would highly recommend them to family and friends!!Shawn W.
We rented a 10ft truck for six hours. The truck was INFESTED with cockroaches. I had to spend an hour and a half of the six hours spraying two full cans of roach spray then let it dry and sweep it out before I could even put my furniture in it. I will never use use U-Haul again!Vickie W.
Derrick in Orangeburg was great. The drop off office was closed so I didn't see or talk to anyone. I would recommend y'all to family and friends.Joyce H.
Good communication skills the guys there was very uniqueJAMES S.
El cliente no dejó un comentario.Wilson L.
El cliente no dejó un comentario.KEVIN T.
The gentleman at MidGard Self Storage was the best! He was very professional and yet very personable. It was a pleasure doing business. Get him some truck repairs and 2 pats on the back!Elizabeth B.
El cliente no dejó un comentario.ANGELA O.
Very Great customs service.Tarus C.
I would not suggest dropping off a truck at this location before or after hours, as there is hardly adequate space to leave it. I would have just done it as "after hours", but you would have to leave in the driveway in order to do that. Did not feel comfortable so, in order to drop off, I had to wait u till 12 noon on Sunday to have someone help me. No code to get into the gate for any sort of rental-just for persons that have a storage container being rented. Choose another place if u have a 26 foot truck. Mine was only 10 foot....greg M.
El cliente no dejó un comentario.Leah L.
El cliente no dejó un comentario.TOMIKA K.
El cliente no dejó un comentario.AIMEE P.
El cliente no dejó un comentario.Monica E.
As far as the pick up location they were awesome. But we were told that any time we didnt use would be credited.CHARLES B.
El cliente no dejó un comentario.KEVIN T.
Only issue was that when I returned the truck around 4:30 the facility was closed.....and their posted hours stated they were open until 6:00. Had a question I did not have the opportunity to ask.Timothy M.
El cliente no dejó un comentario.JAMES C.
El cliente no dejó un comentario.ronnie G.
El cliente no dejó un comentario.Nicole L.
El cliente no dejó un comentario.Blair E.
Very helpful staff, friendly, and professionalMICHAEL F.
El cliente no dejó un comentario.TERESA M.
El cliente no dejó un comentario.Layne C.
El cliente no dejó un comentario.Gay G.
El cliente no dejó un comentario.STEVEN S.
Great experience start to finish! The best customer service around.CHARLOTTE F.
El cliente no dejó un comentario.JEREMIAH B.
El cliente no dejó un comentario.DEBORAH W.
El cliente no dejó un comentario.GREGORY C.
Extraordinario servicio al clienteKeith C.
El cliente no dejó un comentario.JAMES J.
El cliente no dejó un comentario.PAULA T.
The online reservation let me schedule a time that was unavailable. However, the location called and sorted it out.Aiden E.
Michael was AWESOME!!! SUPER kind and helpful! I was PLEASED with his EXCELLENT customer service and THANKFUL GOD MADE HIM and he was there to help us!朗朗 Kina KingLakhina K.
El cliente no dejó un comentario.Sharon O.
El cliente no dejó un comentario.Levonda L.
My experience was professional and great if , I'm in for Uhaul my business is coming back to y'all !!!!!IRWIN B.
El cliente no dejó un comentario.Sandy H.
El cliente no dejó un comentario.Scott C.
El cliente no dejó un comentario.Mary D.
El cliente no dejó un comentario.Rachel T.
I took the truck back after about an hour it stunk like a trash can.William M.
Very nice experience! The employee that helped me at pick up was exceptional!!!Kimberly B.
El cliente no dejó un comentario.TERESSA W.
Great place for uhaul rental??Roslyn H.
No improvement needed. Customer service was excellent. I'd recommend this location to anyone that needed a rental.Jamie B.
Great service at the desk.Brice H.
El cliente no dejó un comentario.Joyce S.
There wasn't enough parking spaces. I have never rented a U Haul truck before and was not sure of the procedure for return. I was on hold for 20 minutes when I called the agent to ask for assistance with the return as the physical location was closed. When I tried the text method I got no response, even after reading that someone would be with me shortly. I had to go back to the return location to fully complete the return process as I was not made aware of the return instructions. This review references the personnel on the 800 phone number not the personnel at the physical location.Kenneth F.
El cliente no dejó un comentario.Rodney W.
The weather stripping on the door was fairly worn down, or missing entirely. It created about a 1/4 inch gap between the frame and the door. Driving down the highway in Pennsylvania at 25 degrees not only created an extremely cold cab but also was very loud.Tyler L.
The reason my rating is 1 star is not due to the location. Its do to my entire experience. If I could, I wouldn't give it a single star. To start off my pickup took 45 minutes. It was suppose to include a furniture dolly and a utility dolly. Neither were in the truck. And the verification process took 45 minutes and a phone call with customer service. So after getting verified and telling customer service the dollys were missing. They informed me of a place that was open for 2 hours on sunday. So I go there first thing that morning. The guy has no clue what I was talking about. Said he hasn't been informed of the situation. So I call customer service. On hold for 30 minutes. Someone finally answered and hangs up. So.. i call again and wait another 30+ minutes. By this time the other place has closed and im still without a dolly of any sort so I go buy my own dolly just so its not a waste of my time having the truck. Overall my experience was terrible and I will not deal with uhaul again.Jackson T.