Comentarios del cliente para Midgard Self Storage Key West

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Midgard Self Storage Key West

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David G. en

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El cliente no dejó un comentario.

steve e. en

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Customer service rep was OUTSTANDING!!

Peter T. en

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El cliente no dejó un comentario.

Joyce H. en

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El cliente no dejó un comentario.

Paula H. en

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Quick and easy pickup. Agent told me I could drop off anywhere in Fort Myers that was convenient.

SHELLEY S. en

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El cliente no dejó un comentario.

Janet A. en

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I DID NOT DROP OFF MY TRAILER AT THIS LOCATION ON THIS DATE!!! I dropped the trailer off in Cairo, GA on August 11, 2019.There is something very fishy about this whole thing. The property owner at that site (in Cairo) said he was not a U-Haul dealer; he was only the property owner and the guy who was supposed to be running the U Haul business on his property had been kicked out and could not be reached. This is a mess you guys need to clean up. I am NOT responsible for these charges. I will appreciate an acknowledgement of this complaint.

Jefferey H. en

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It was another good experience renting a vehicle from you at Midgard Storage because of Mo, she's great.

Jeff W. en

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El cliente no dejó un comentario.

Michael J. en

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El cliente no dejó un comentario.

Robert H. en

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I had to drop off the trailer after hours, the day before it was due. I backed it into an available spot and properly detached it from my vehicle. Upon calling in the morning to verify they received it, the personnel on the phone told me that I would be charge with an 'improper drop-off location charge'. He said that it was not related to the spot I chose, but the overall location. He claimed they did not have room at their location, and that 'U-Haul does this to them all the time'. I explained that I used the drop-off location that was sent to me by text, and he still insisted that my credit card would be charged with a fee for improper drop-off. A move across the country is stressful enough - the last thing your customers need is to deal with an associate like that.

Karen D. en

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El cliente no dejó un comentario.

John K. en

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El cliente no dejó un comentario.

MICHAEL L. en

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El cliente no dejó un comentario.

Michael P. en

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When I pulled in on Sunday I was told I could not drop off because they were full. She told me to call the 800 number. I am new to Key West.... Where am I going to park a 24 truck.... terrible customer service.

Stewart S. en

Grado:

Mo and Ben are great! Mo especially worked very hard to make sure everything with my move went smooth! Very professional, accommodating, and helpful. Both Mo and Ben showed that they were well trained and skilled in managing moving and storage. I highly recommend! Out of 5 Stars *s I give them 6! ****** THANK YOU!

Louis R. en

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El cliente no dejó un comentario.

Daniel S. en

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El cliente no dejó un comentario.

Lisa Z. en

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El cliente no dejó un comentario.

ARELLYS L. en

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El cliente no dejó un comentario.

Kathy M. en

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El cliente no dejó un comentario.

Steven C. en

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The tires of the trailer were very under inflated. This was inconvenient and cost me valuable time where I had a tight schedule.

Jennifer M. en

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We were charged 18 dollars for gas after we returned the rental and the gas wasn't short or lacking in gas. We were told that we would be credited for the 18 dollar charge and we were not. On top of that the toll charges that we acquired moving my deceased mother's belongings to my home were supposed to be taken out of the 18 dollar over charge we acquired. Please help us to resolve this matter asap. Thank you and have a blessed day.

Jim C. en

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El cliente no dejó un comentario.

Thomas F. en

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El cliente no dejó un comentario.

WILLIAM B. en

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New truck..4300 miles. It was filthy inside & out Covered with bugs, windows & mirrors horrible Smelled like smoke. Clearly it was not cleaned between rentals

BILL T. en

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I did a 24/7 drop off, but I forgot my padlock key on the key chain when I dropped it off, and the next day I was happy to retrieve it from a friendly staff.

Clarence M. en

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El cliente no dejó un comentario.

Brailey B. en

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El cliente no dejó un comentario.

Donna V. en

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Best experience ever. Awesome location. Very informed staff. Most helpful, above and beyond expected. Thank you!

RYAN M. en

Grado:

This is a very dishonest company and they will try multiple ways to unreasonably steal your money. Manager Brandon is highly rude, unprofessional, and just an all around shady person.

cliff g. en

Grado:

Perfect