The customer service was great but the condition of the truck was very poor. The cab was dirty and the driver side seat had a large rip in the cushion. To top it all off the truck was extremely loud! Almost like the Exhaust was removed. It was so loud you could literally not hear the person talking to next to you or radio.RICHARD A.
Customer Reviews for Midgard Self Storage Gainesville
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Floy I.
El cliente no dejó un comentario.Richard E.
El cliente no dejó un comentario.Elanore M.
El cliente no dejó un comentario.Matt H.
El cliente no dejó un comentario.DEBBIE D.
El cliente no dejó un comentario.Shaun M.
El cliente no dejó un comentario.robin J.
Nothing your employee was fantastic great job and thanksMatthew I.
El cliente no dejó un comentario.Nergio F.
El cliente no dejó un comentario.Ray A.
El cliente no dejó un comentario.Stephen T.
El cliente no dejó un comentario.Russell S.
Would be nice if the vehicles had a way to charge cell phoneThomas F.
The location had plenty of packing materials on hand. The staff was very helpful when the storage unit was too small and changes had to be made.stepehen T.
El cliente no dejó un comentario.Kelvin Jose V.
Very helpfulBrett M.
El cliente no dejó un comentario.Manuel C.
Really bad rental experience I use uHaul often but this was bad First I arrived at location to pick up truck and personnel on duty had locked themselves out of office so the called a different location and sent me there. Got to the other location 15 minutes before closing time and they was already closed so called back to first place they said we're in now. So went back got a truck from original location Truck was awful couldn't get either door to close completely and drove awful I had a blow out on one of the back tires had to wait 2 1/2 hours to get it fixed which made me late returning the truck Many years of renting uHauls this is my first complaint I need to rent again next week and am considering a different company Please reviewJimmy K.
El cliente no dejó un comentario.Bashawn S.
El cliente no dejó un comentario.ESTEBAN S.
Associate was very helpful and courteous, truck would not start because of a dead battery. It took 30 minutes to put 20 gallons in the tank. Fuel tank is not venting.Thomas F.
Neisha and Evelyn made our uhaul rental transaction a 5 star experience. Thank you both so much for making us feel welcome. We only want to rent our uhauls at this location from here on out!Mariam R.
Wil, was very helpful and friendly. Good employee.Richard J.
El cliente no dejó un comentario.Angela G.
El cliente no dejó un comentario.WILLIAM H.
El cliente no dejó un comentario.Charlotte Jeanea G.
El cliente no dejó un comentario.Jerry D.
Literally the lady grabbed the key and said â€œYou're goodâ€. No explanation of me receiving a confirmation email about the drop off or anything and she had an attitude.CARL J.
El cliente no dejó un comentario.Jennifer E.
El cliente no dejó un comentario.SUSANNE S.
El cliente no dejó un comentario.JAMES T.
The agent, Evelyn at Midgard Self Storage was phenomenal. She is simply top notch! I know you all wish you could find many many more to join your team.JENNIFER M.
El cliente no dejó un comentario.Travis F.
Great customer service. She was quick, friendly & had everything ready for me when I walked in. Very easy online ordering service tooLACEY M.
El cliente no dejó un comentario.MARTHA S.
Great Customer ServiceELGIN W.
We found trash under the seat when we turned it in that we didn't put there.GARY M.
El cliente no dejó un comentario.Barry S.
Very nice helpful and professionalCLORA S.
El cliente no dejó un comentario.TIMOTHY M.
Horrible place !!!TEELA G.
El cliente no dejó un comentario.KRISTEN H.
El cliente no dejó un comentario.SANI N.
El cliente no dejó un comentario.Vincent U.
Great experience!Steve L.
Double-check to see cigarette ashes are removed and vehicle is at least aired out.TERRY C.
El cliente no dejó un comentario.LESLIE H.
El cliente no dejó un comentario.JERRY G.
when truck was reserved and hand truck was needed, it would have been nice to have had it already in the truck when truck was picked up. I forgot to ask and it wasn't, so I had to come back for it.LINDA T.
El cliente no dejó un comentario.DAVE A.
No one was in the office but I called and they told me to just drop off the trailer. I was out in 5 minutesJAMES S.
El cliente no dejó un comentario.MAYRA V.
El cliente no dejó un comentario.Marcus J.
El cliente no dejó un comentario.Randy B.
Kick the tires. I had one that was flat. Found out as I was loading trailer after I left facility. There was a rusty nail so it was not a new flat.RONALD N.
Service was extremely good and Evelyn was courteous and helpfulROBERT K.
The young lady that helped me was amazing! It is so refreshing to walk into a business and see a smile. She was very pleasant. The whole process was smooth and fast.CURTIS S.
El cliente no dejó un comentario.JOHNC D.
El cliente no dejó un comentario.MICHAEL C.
El cliente no dejó un comentario.Robert E.
I would like to suggest (this is not a complaint) that more appliance dollies be available for customers. We were able to make do with the hand trucks and utility dolly. Otherwise our experience was 5 star. The price of the rental and the on-site management â€œEvelinâ€ was very knowledgeable and friendly at Mid-Gard self storageMICHAEL L.
El cliente no dejó un comentario.Len K.
When returning the vehicle no one was there so the key was left in the box. Later on got an email stating you owe more than what was on the bill. The fuel in the vehicle was the right amount but charged you for fuel. Charge for more than the days you actual had the rentalSHARON B.
El cliente no dejó un comentario.BRENT F.
El cliente no dejó un comentario.Matt M.
We had a reservation to pickup a uhaul at 9 because that's when the store opens for business. We waited for someone to get there until 10:30! It put us so behind schedule for moving.Kennon T.
El cliente no dejó un comentario.Kelly S.
El cliente no dejó un comentario.CLARK J.
El cliente no dejó un comentario.CHARLES P.
El cliente no dejó un comentario.Patrick S.
El cliente no dejó un comentario.LAJUANA W.
El cliente no dejó un comentario.SHAKEERIA H.
El cliente no dejó un comentario.FAYE T.
I had a terrible experience. Truck was not available for pick up at the original location. Staff in Buford location not helpful at all. I had to call multiple numbers, got disconnected three times before my wife solved the problem. Really poor serviceRandy M.
El cliente no dejó un comentario.HENRY M.
El cliente no dejó un comentario.JOSEPH S.
She was very helpful.Taylor Y.
Kirsten. I don't know if I'm Spelling her name correctly, sorry for butchering your name,but she's AMAZING! . I pick up a 26 " long and a tow Sunday 7/11/21 and she was very informative, wanting to help,very much passionate about getting me out of there. With that massive truck. She inspired me to get a CDL license and learned more about big trucks and driving them successfully. Everything was very clean and perfect. Thank you for all your help KirstenGLORIVETTE D.
Omar was great! Fast, professional, and knowledgeable!SAKENA S.
El cliente no dejó un comentario.JAVIER C.
El cliente no dejó un comentario.JOHN W.
El cliente no dejó un comentario.JOHN W.
El cliente no dejó un comentario.JUAN K.
El cliente no dejó un comentario.Manuel R.
My experience at Midgard was a pleasant one. All the employees there went above and beyond to make sure I had everything I needed. The manager was very professional and would highly recommend them for storage units and U-Haul rentals.MELODY C.
Overall, I had a great experience. The lady checking me in/out for the equipment was very nice and professional. ¡Gracias!ARMOND T.
Truck had trash in the cab, blood on the seat, and the back was dirty. Truck was not cleaned or checked before we picked it up.RALPH C.
Everything was perfect!Lillian V.
El cliente no dejó un comentario.Stefan S.
I was very impressed with the service we received. The lady at the desk was very nice an so helpful. We had a great experience an I will use the next time we need a UhaulBOBBY J.
El cliente no dejó un comentario.william E.
El cliente no dejó un comentario.GLORIA W.
Easy pickup. Easy return. Pulled like a charm.TERRY A.
Repeat location was polite, professional and proficient. Paperwork was handled quickly. Overall a great experienceSTROTHER R.
El cliente no dejó un comentario.Katholeen S.
El cliente no dejó un comentario.RYAN S.
El cliente no dejó un comentario.ERICA H.
El cliente no dejó un comentario.PAMELA L.
El cliente no dejó un comentario.DAVID J.