Customer Reviews for Midgard Self Storage Cumming
(U-Haul Neighborhood Dealer)

38 reviews

6075 Post Rd   Cumming, GA 30040

(678) 456-5485

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: Closed
  • Thur-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(678) 456-5485

6075 Post Rd
Cumming, GA 30040

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: Closed
  • Thur-Sat: 9 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Karen Maavere 
Rating:
5.0

Customer did not leave a comment.

Chris Pace 
Rating:
3.0

You need more car trailers. I had to drive too far to get this trailer when there were U-haul locations much closer.

Mark Derenthal 
Rating:
4.0

Customer did not leave a comment.

Russell Lloyd 
Rating:
5.0

Customer did not leave a comment.

Allison Ryan 
Rating:
5.0

Jake was great

Gurmeet Singh 
Rating:
5.0

Very professional

Jeffrey Spiller 
Rating:
5.0

Good morning our customer service at this location was great his name was Jake he handled it very professional and very kind he was awesome but the return that was done at the end of the day at night was not a good experience nothing to do with him he was great but we were two females sitting behind a building in the dark and having to go through the process and it wouldn’t find my location so we were having Technical difficulties which as you know would be worrisome when you’re by yourself and your two girls behind a building late at night having to take pictures in the dark not being able to pay attention to our surroundings I don’t know what you could do to avoid this but the app wasn’t working well and took longer than expected just to drop off But does not reflect the Customer Service of Jake;)

Michelle Geddings 
Rating:
1.0

Pathetic - simply pathetic.

Tim LOVE 
Rating:
5.0

Very helpful and efficient.

Bert Stephens 
Rating:
4.0

Customer did not leave a comment.

Shane Holthaus 
Rating:
5.0

Everything was super easy. The attendant was super friendly and helpful. Things could not have gone smoother.

Stephen Rogers 
Rating:
5.0

Customer did not leave a comment.

Tawnya McCorkle 
Rating:
5.0

Customer did not leave a comment.

Dustin Wanless 
Rating:
5.0

The location was perfect from where I live. Customer service was excellent. The trailer was the latest design with the easy hitch set up. Overall a great experience.

Jack Barritt 
Rating:
5.0

It was an easy drop off and done in minutes.

James Miller 
Rating:
5.0

Customer did not leave a comment.

Keith McGee 
Rating:
5.0

The employees were fabulous! Great service!!!! The 15' truck needs to be replaced. Uhaul needs to send a new truck to this location. Other than that, we are glad to have them in the neighborhood.

Amanda Lemke 
Rating:
5.0

Great customer service

James Hubbard 
Rating:
5.0

Fix the ventilation system so it goes somewhere other than defrost location. Other than that it was a great rental.

Carleton Ellsworth 
Rating:
1.0

I told attendant about LH headlamp module inop , he did not even note it anywhere. He never got out of his chair to check truck back in . Very serious safety concern and nothing was done for next poor customer.

Bruce Brown 
Rating:
5.0

Customer did not leave a comment.

Stephen Bullard 
Rating:
4.0

Customer did not leave a comment.

Edward Oleary 
Rating:
5.0

Nothing all good!

Francis garguilo 
Rating:
4.0

Didn’t really talk with anyone, dropped it off in the back and they sent a final receipt via email. All good.

Karen Maavere 
Rating:
5.0

Customer did not leave a comment.

judy Terrell 
Rating:
5.0

Customer did not leave a comment.

Fred Reahm 
Rating:
2.0

Did not have extras that I reserved. ex Dolly. Could not get into key lockbox. App experience was horrible. I am glad I do not have to use U-Haul any time soon.

Corey Wideman 
Rating:
5.0

Customer did not leave a comment.

Randall Bowman 
Rating:
5.0

Customer did not leave a comment.

Chris Kennedy 
Rating:
5.0

Customer did not leave a comment.

Sujay Kumar Nallapaneni 
Rating:
5.0

Customer did not leave a comment.

Dan Thornton 
Rating:
1.0

Received phone call just before pickup (9am) that trailer left turn/brake light wasn't working and "hadn't had a chance to contact UHaul to have them come and fix it". Had an identical trailer which wasn't due to be picked up until 1pm and we couldn't have that one. Took trailer with no left turn signal/brake light. When we returned at 8:30pm the other trailer that we couldn't have was still sitting there. Will never rent from this facility again. Only attempt to solve problem was "I'll see if I can find another one somewhere for you" which was done almost at time of pickup.

CRAIG STEINMAN 
Rating:
5.0

Customer did not leave a comment.

Douglas Bankston 
Rating:
5.0

Would have been nice to have some help lifting the trailer off of the hitch

Chuck Doughton 
Rating:
5.0

Customer did not leave a comment.

Sandeep Athmakuri 
Rating:
1.0

Customer did not leave a comment.

Nicholas Stonaker 
Rating:
5.0

Customer did not leave a comment.

Frank Marzullo 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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