El cliente no dejó un comentario.William L.
Customer Reviews for MidGard Self Storage Cox Blvd
(U-Haul Neighborhood Dealer)
Sheffield, AL 35660
Servicios en esta ubicación:
- Mon–Sat9 a. m. - 6 p. m.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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It was closed, but it was nice, easy, and close to my destination. I really appreciate that.RODNEY S.
El cliente no dejó un comentario.Robin H.
El cliente no dejó un comentario.Linda B.
I couldn't have asked for a better experience.Vanessa H.
El cliente no dejó un comentario.Mohamed A.
Rebecca was great help in resolving this matter.Stacey I.
Previously this location was excellent. This time, the new employee was terrible. When I went to the location to arrangefor a trailer the location was closed at 10 am. I called the location and my calls were never returned. I arranged for the trailer through the 1800 Uhaul number, when I got to the location to pick up the trailer it took 30 minutes to get on the road. The employee did not help get the trailer ready for departure but I had to wait again for her to allow me to leave. The employee does not understand customer service. I will not return to this locationJames G.
El cliente no dejó un comentario.Kyle B.
Outstanding customer service. Pick up and return was seamless. Staff was knowledgeable, professional and courteous.Charlie M.
Everything was good no problemsDEBORAH H.
El cliente no dejó un comentario.Tony O.
El cliente no dejó un comentario.Lin G.
Answer telephone and the equipment I needed was there.Marshall D.
El cliente no dejó un comentario.Kimberly T.
I'm very happy with my experience. The staff is courteous, kind and competent. Annika is awesome. My compliments to MidGuard. I will be back.John P.
We spent so much time trying to find the keys to the 20 ft truck then ended up with a 15 ft truck. Lost one of my helpers because I was late and I was told my cost would probably be no more than $66.00. I was suppose to have the truck a whole day but the reservation said 4:PM. Contacted the office about the time which was changed and my bill ended be $93. And changed. I wonder how many other people have had this same problems with U-Haul. I will be checking on FacebookAndrea S.
El cliente no dejó un comentario.Shirley K.
El cliente no dejó un comentario.Shawn C.
First assigned truck didn't start. An improvement would be for someone to check out the vehicle before the customer arrives to pick it up.Phyllis J.
I had a reservation and was not able to pick up at reservation time before hours causing a delay in my move and my help to no longer get help me. All of the equipment I reserved was not available and what I did get didn't work correctly. (Appliance dolly) really disappointedVirgena K.
Both ladies were very helpful This is mu 4 th rental in the last 3 weeks from this locationJEFFREY G.
El cliente no dejó un comentario.GARY W.
Easy to do business with at this location.Agee G.
El cliente no dejó un comentario.Artirea D.
El cliente no dejó un comentario.Jacqueline H.
The young lady that assisted me was very helpful when I experienced trouble with the app.Amy K.
El cliente no dejó un comentario.Jay C.
The uhaul had too many miles on it and the transmission was jumping, returned earlySteven B.
El cliente no dejó un comentario.Karla S.
El cliente no dejó un comentario.Stanley B.
Clean,friendly,fast return.Allen G.
El cliente no dejó un comentario.Tammy H.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.Amber R.
El cliente no dejó un comentario.ERIK M.
Extremely convenient. Return receipt was accurate and prompt. If needed, will definitely use again.Rashad L.
First of all, Nicole helped us with the rental and was very courteous and professional. Even though she was having internet issues, she handled the check in & out quickly and smoothly. She is a great asset to the UHaul business! During our time with out UHaul trailer, we had a flat. This was handled through UHaul and our assistant was kind, courteous and professional. He stayed in touch throughout the process of getting the flat fixed and us back on the road. I just wish I remembered his name so that I could mention him here. Overall, our rental was very easy and enjoyable thanks to the professional team with which we came into contact. We will definitely use UHaul whenever we move. Much thanks to the UHaul team!Bret L.
Everything went smooth and the lady at the desk was helpful and super nice!Leah S.
El cliente no dejó un comentario.Amy W.
El cliente no dejó un comentario.David W.
El cliente no dejó un comentario.GREGORY P.
It was very well run and friendly!!Jennifer L.
The service is always excellentJohn P.
El cliente no dejó un comentario.John T.
They did not have the appliance dolly or blanket I had ordered. The car dolly did not match the pictures of the previous use, the straps on the car dolly were worn down and unreliable to secure a car for an 11 hour drive, the taillight of the dolly went out an hour into the trip. The cab of the truck was not clean. It was covered in dirt, crumbs, and trash. Overall horrible experience and made the move incredibly more stressfulDanniele B.
El cliente no dejó un comentario.Denishia G.
The MidGuard location is well managed with polite, caring, competent professionals. It is a pleasure Dr king business there.John P.
The girl there knew absolutely NOTHING about the truck. When I asked about anything, her reply was "I don't know." No attempt to look any answers up or help in any way. It was appallingly bad service. UHAUL, TRAIN YOUR STAFF!!!Kara B.
El cliente no dejó un comentario.THOMAS P.
El cliente no dejó un comentario.Janett R.
Longer ramps on the 26 footters... Mine was way too short and too steepArlis P.
We only took the truck about 12 miles and no money was refundedSherry T.
El cliente no dejó un comentario.Jessica T.
El cliente no dejó un comentario.Jose C.
Miserable U-Haul experience. I reserved the truck pickup at another location and was moved, without my consent, to this location. Staff at the original location was bewildered when I showed up looking for my reserved truck. 414 Cox location was in 25mph construction zone, staff was friendly and had a truck, but I was still behind schedule. Ultimately, I didn't get to use the truck for the purpose I rented it for because of the change in pickup location and to drive time/route changes. I put a bunch of miles on the truck, wasted gas money, wasted my time and the people's time I was picking up a purchase from. Because of running so late, their time did not allow for the transaction to happen. Truck sucked, no cruise control, mirrors wouldn't stay adjusted, sounded like the engine was struggling sometimes even with no load regardless of tow/haul or no tow/haul settings. Your asking for what you can do for your next customer, how about making the situation right for one you have monetarily hurt? I would honestly like a refund and additional compensation for my wasted time. Don't send an email with the reservation location and then change reservation locations. Don't change customer pickup location without direct contact and consent to do so.Brian S.
El cliente no dejó un comentario.Deborah D.
I paid for furniture pads but they were not in the truck. I was charged a cleaning fee and the truck was not dirty when I returned it. The truck was not well maintained. The check engine light came on while I was driving it back to the store. I will not be using this location or UHAUL again.regina B.
Nothing. It was a great experienceLOUKISHA A.
The lights were Not working properly. I was not able to take my motorcycle to Savannah with me for my job.MICHAEL R.
El cliente no dejó un comentario.Nicholas J.
Nicole.is good.at what she does and.you can tell.she love what she doesBERNARD B.
No instruction where to park the truck since no one was there, had to park it in front of the buildingâ€¦..small parking lot I will mention tooJustin S.
El cliente no dejó un comentario.Lucy E.
El cliente no dejó un comentario.Dan R.
NA - the service was great and professionalism of Nicole was superbSteve P.
Truck was ready on time. Truck was clean and in good operating order. Staff was friendly and professional. Would rent from them again.JOEL N.
Clean the truck it stunk and it rattled terribleLinda B.
Midguard in Sheffield was exceptional! The van was ready and clean. The check-in and check-out process was very streamlined. Itb was an excellent experience!William B.
El cliente no dejó un comentario.Heath W.
El cliente no dejó un comentario.Keith S.
El cliente no dejó un comentario.Leon S.
El cliente no dejó un comentario.PHILLIP G.
Keep doing what you are doing. Nicole at this Midgard location is the best!SABRINA F.
Nothing, everything was great .MICHAEL R. Y.
Change the way you do business. I had a 15 ft truck for 6 hours. It ended up costing me $200.00. Why charge $29.95 for the truck then tack on .99 cents a mile. I went 97 and was charged for 112. Then it cost $50 in gas. I feel like was charged entirely to much for the price.PATRICIA S.
El cliente no dejó un comentario.barbra O.
I would highly recommend this location to anyone looking to rent any type of Uhaul the young lady at this location was very friendly and helpful I would definitely use them againJames T.
El cliente no dejó un comentario.Dan R.
Absolutely amazing experience was convenient and quick and easy the lady I spoke with Nicole I believe was her name she was so pleasant definitely will use this location for any future needsaubrey P.
El cliente no dejó un comentario.Darla C.
El cliente no dejó un comentario.John J.
Customer service was excellent at this locationCHRIS P.
El cliente no dejó un comentario.DATICIA R.
El cliente no dejó un comentario.PAULETTE B.
El cliente no dejó un comentario.Ryan M.
El cliente no dejó un comentario.Dan R.
I have no suggestions for improvement. The lady working here was a very polite person who helped with all questionsKELLY L.
Nothing Nicole has made this location into an excellent locationJAMES G.
Did not check the vehicle condition report for actual fuel load at departure destination and charged me for fuel when it was return with the correct amount. Uploaded image of fuel load into Uhaul App and was under the impression that it would update when I return the truck. Now I have to wait for my money to be returned to my card.Kerry G.
Great ExperienceVICTOR P.
El cliente no dejó un comentario.IAN D.
El cliente no dejó un comentario.SEAN C.
Nothing very satisfiedDENISHA G.
El cliente no dejó un comentario.HENRY P.
El cliente no dejó un comentario.CRAIG D.
El cliente no dejó un comentario.Virginia A.
Awesome rental experience! Check in was super quick and efficient.KIMBERLY K.
The price I was originally quoted was not the price I was charged.DARRELL T.
Servicios adicionales en esta ubicación
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