Inside of truck dirty, understand it's a truck check engine light was on. We did let clerk know. The ladies there were exceptional. Very Friendly.
DEBORAH H.
Customer Reviews for MidGard Self Storage Chisholm Rd
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
In town multiple location equipment returns. It shouldn't matter where a person rents a peice of U-haul equipment and can return to any U-haul business regardless of local or non local locations.
WILLIAM L.Every thing is great as usually.
STEVIE B.Leah was the very best help I could've had there in this stressful time.
Sandy B.Do not tell the customer that their light check is "good to go" when the wiring is broken and the lights do not work - necessitating a dispatch from roadside assistance.
Tim G.Nada
carol G.Have more trailers for others to be able to rent.
Dean J.Jason helped me with an forseen problem and it worked out great!
Rocky M.I would recommend their storage units, I will be telling folks not to fool with uhaul unless I'm offered a refund or just some give a damn.
Dustin G.I was disappointed because I booked an online reservation to include the furniture dolly. The pick up time was 9am. I drove to this location, which was out the way, because the site said they had a furniture dolly and as a woman, it would be impossible for me to lift a washer without it. The worker could not locate the dolly at first, I left to go to Walmart to buy a dolly. I then received a call to come back because he found one. At this point it was not 1030, and my reservations guaranteed a 9am pick up time with equipment ready. Now, the work did his part by calling other places to see if they had a furniture dolly but no one would give him one. He finally located it inside a vehicle that was dropped off. I was supposed to buy a washer and dryer from a 3rd party, meet time was 10am. Since I arrive after 11am, I was told that it had sold, therefore I never used the furniture dolly because the washer and dryer was sold to someone else. The guarantee with your reservation is a joke. I will never ever book ahead online again. I will deal with the actual uhaul location that I am looking to rent from. I tried calling the 1800 number and was on hold for 20 mins without an answer. This trip was horrible.
RHONDA G.We had a great experience with our rental. Leah, at Mid Gard storage, was very easy to work with.
Debbie R.Above and beyond
Steve R.Not much They were extremely friendly.
Rosalio R.Nothing, customer service was outstanding.
Michael W.There was a relatively small problem that the agent took care of quickly. Very pleased with this experience.
Phil S.Leah was so helpful. She went out of her way to make sure my rental of truck and car hauler went smoothly
Kevin J.Staff (Jason) was very accommodating and eager to meet our needs overall a pleasant experience. Highly recommend.
BEVERLY B.Excellent service, awesome personality. Remembered me by name even after two years. My number one place to go!!!!!
Keith F.Nothing that I experienced,, Had great customer service and helped right away got what I needed with a smile .
Jeanett M.Appliance dolly was not available
RALPH A.The guy behind the counter (didn't catch his name) had a marlins hat on was probably the most helpful and professional rep I have ever dealt with! Give that man a raise
Matthew R.No air conditioning in truck and took a long time to get contract to even get the truck. Truck was old and wore out and burnt my foot just to push the accelerator. Heat coming from floor board that burned my foot to push gas pedal.
Marie S.Please use pre paid cards for dollys and not for trucks
DAVID H.Place was a long way out!
mary C.Moving is always a very stressful time. The agents at Midgard went above and beyond to make our experience a good one.
Ann Marie M.Customer service exceeded my expectations. Staff was very helpful and ensured I had everything I needed.
ALISA G.Do the same thing it was all good.
STEVIE B.Nothing, I would recommend everyone I know
Susan P.great experience
Tom F.very friendly and helpful.will recommend,and use again.
tom F.This location was absolutely fantastic! Alex was so nice and helpful. He was patient and kind and the epitomy of customer service. He is a great welcoming personality when you are stressed due to moving. And he made recommendations that helped save money. His attitude and demeanor were appreciated! I would very highly recommend this location to anyone needing a uhaul or storage space!!! (I wish I could say that for the Middle Road Uhaul. It was the complete opposite)
Dena W.Very pleased. Friendly and helpful! Would defently go back.
Roberta R.Service was very well. Would be glad to use them again.
Cheryln C.employees at this location were very helpful, friendly & courteous. I would use this location again & recommend it to others.
Allice W.The driver's side door on that truck needs adjusted. It is hard to close and it "pops" when opened, like the strike and the lock are not meeting smoothly. Otherwise, a good experience overall. Tim Corley
Tim C.Very friendly and helpful.
David W.The gentleman behind the counter was excellent. He answered all my questions and got me out the door in a quick amt of time. Will definitely use him for my next rental.
Brandee W.Friendly,fast. Very helpful
Virgil G.Everything was fantastic. Brand new truck and an incredible staff. I would recommend them for all your moving and storage needs! ¡Gracias de nuevo!
ALEX L.Great survice
Bradley M.Everything was great. Keep up the good work.
Stuart S.Overall great experience. Spoke with Leah who was a pleasure to talk to. Only concern is when towing trailers are latched to w vehicle, make sure the hook is tightened around the ball hitch. I got home and checked that before I picked up a vehicle and that is my only cause to concern in the future. ¡Gracias!
tyler W.¡Gracias!
Carl A.Super friendly staff that made my storing experience and UHAUL drop off easy.
Charlie Buck B.We had set up a rental that was closer to where we lived just to be transferred to somewhere 30 minutes away. Then that place cancelled our reservation while we were standing there which made us have to travel another 15 minutes to this location which was still a good 30 minutes away and we ended up having to pay for all the mileage even though we were given a discount on the rental. I feel as though since it was originally scheduled for pickup 5 minutes away from us, that we shouldn't have had to pay the extra mileage especially since we were sent on a wild goose chase to get the rental in the first place and wasted our gas and added mileage to out vehicle that otherwise wouldn't have been done.
MICHELLE A.