This was NOT where I had reservations for the trailer. This is the second time in a month that UHaul reservations were useless and I had to go to a different location to get my trailer. I made this reservation over 2 weeks prior to the pickup date. In addition, for this rental, I drove 750 miles to get a trailer only to be advised that UHaul had CANCELLED MY RENTAL! I called the Customer Service and they found this trailer, but I had to drive 80 miles round trip to get this trailer. In my opinion, UHaul owes me for doing their job and for the fuel used to do their job to get the trailer to the customer. I don't understand how you can call it a reservation and then not honor the reservation. Apparently, reservations mean NOTHING!
Tommy S.
Customer Reviews for Midgard Self Storage Brighton
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Inside of 6' x 12' trailer was dirty and unswept
Lance L.Ensure your 24/7 pick up doesn't get push to in store pick up … location was not at fault … some account frozen issue
Eric S.Truck I requested was there at the time I needed. Staff was friendly and had no issues
Nick K.The lady at the front desk was great!
DEBRA D.Selena was wonderful in accommodating us in a very short notice and was lovely to deal with!
MATT N.Friendly staff, good business hours, and efficient checkout.
FELIPE O.Friendly staff! No wait, had what I needed. Would come here again.
Seth M.So nice and easy renting
DAVID A.