Comentarios de los clientes para Midgard Self Storage Athens

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Midgard Self Storage Athens

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

JAMES T.
Clasificación:

El cliente no dejó un comentario.

Roy A.
Clasificación:

El cliente no dejó un comentario.

Scottie N.
Clasificación:

Good job

MARY J.
Clasificación:

Can't think of any improvements because this is a great place to rent a U-Haul They are friendly, helpful, efficient and they do what they say they will do which means a lot to me!

David J.
Clasificación:

El cliente no dejó un comentario.

MARIA L.
Clasificación:

El cliente no dejó un comentario.

Elaine D.
Clasificación:

El cliente no dejó un comentario.

Vicki M.
Clasificación:

El cliente no dejó un comentario.

Jeff B.
Clasificación:

El cliente no dejó un comentario.

Thomas D.
Clasificación:

Thanks for helping hookup and checking everything.

Richard J.
Clasificación:

Very well run and friendly staff. Equipment was in good condition and functioned as advertised

Jeffrey B.
Clasificación:

El cliente no dejó un comentario.

Rod L.
Clasificación:

The check in and check out processes were quick and easy.

Paul M.
Clasificación:

El cliente no dejó un comentario.

KERRY S.
Clasificación:

El cliente no dejó un comentario.

tonja B.
Clasificación:

El cliente no dejó un comentario.

Kim H.
Clasificación:

El cliente no dejó un comentario.

RODNEY L.
Clasificación:

El cliente no dejó un comentario.

BOBBY B.
Clasificación:

El cliente no dejó un comentario.

William B.
Clasificación:

Continue doing what you are doing. The facility was. Very clean.

Bertie W.
Clasificación:

Not a thing. This place is awesome. Have used it twice already to rent a u-haul and the employees are always super friendly and helpful. Wished there was a way, after hours, to return the u-haul without having to log in through the app first cause that took more time than actually renting one out.

amanda G.
Clasificación:

Excellent customer service.

Andrew H.
Clasificación:

Really nice people. Very helpful.

Sabrina B.
Clasificación:

I reserved trailer almost 2 weeks in advance at another location. Found out less than 24hrs before that my location & time had been changed to a very undesirable location. Went there to pickup, lights did not work, then wanted to send me 20 miles away when there was a trailer 2 minutes away. Why ask if you don't honor reservations.

scott B.
Clasificación:

El cliente no dejó un comentario.

Danny A.
Clasificación:

The U-Haul Air Condition doesn't work. Was really hot driving in the summer with no air.

Jason B.
Clasificación:

El cliente no dejó un comentario.

Darrin A.
Clasificación:

The young lady was excellent!!!!!

Terry N.
Clasificación:

You guys were fantastic. You provided a very friendly atmosphere. I would recommend this location to anyone. You were able to assist us on such a short notice and was able to work around our time schedule. Thank you so much for everything.

Karl G.
Clasificación:

Always professional.

Walter S.
Clasificación:

El cliente no dejó un comentario.

Duane P.
Clasificación:

El cliente no dejó un comentario.

William S.
Clasificación:

Friendly, helpful staff. Easy transaction.

James B.
Clasificación:

El cliente no dejó un comentario.

ANTHONY M.
Clasificación:

I live in California and someone used my uHaul account to make a rental. This should never happen. I received a voice message that the truck return was late asking the status. I can't understand how my phone number was attached to this rental agreement when you have to check identification.

Deanna C.
Clasificación:

El cliente no dejó un comentario.

Carol B.
Clasificación:

El cliente no dejó un comentario.

Thomas R.
Clasificación:

El cliente no dejó un comentario.

Michael L S.
Clasificación:

Excellent Service!

Steven B.
Clasificación:

El cliente no dejó un comentario.

Angie A.
Clasificación:

El cliente no dejó un comentario.

DALE W.
Clasificación:

El cliente no dejó un comentario.

Mark M.
Clasificación:

El cliente no dejó un comentario.

Martha W.
Clasificación:

El cliente no dejó un comentario.

Kyle O.
Clasificación:

El cliente no dejó un comentario.

Paul M.
Clasificación:

Jessica is Awesome!

Melissa J.
Clasificación:

El cliente no dejó un comentario.

Eileen H.
Clasificación:

The door went up too far when it was raised and would not come back down - took forever to get it loosened so that it would come down. The second time that we raised the door we couldn't get it back down, so we had to drive to our storage unit with the door up. Really annoying and it wasted at least an hour of our loading time while we missed with the door.

CARL D.
Clasificación:

Would definitely recommend them to others.

Charles L.
Clasificación:

N/A

Jimmy W.
Clasificación:

It's way too high for mileage and I am not using y'all again

RONALD T.
Clasificación:

El cliente no dejó un comentario.

Donnie M.
Clasificación:

El cliente no dejó un comentario.

william H.
Clasificación:

It was very hard to find a 6 by 12 open trailer. This was the only store in Athens Al that had one.

Karen B.
Clasificación:

A night and day difference from the pickup location. The staff was helpful and apologized for the condition of the vehicle I rented.

ron J.
Clasificación:

El cliente no dejó un comentario.

Jonathan M.
Clasificación:

I reserved a truck online through using truck share 24/7. After picking up the exact truck I was instructed to by the app someone from this location called me 30 minutes later harassing me and demanding I return the truck because they had left pads and a dolly in it and that I would need to come take a different truck even though I had the service contract for the truck I was driving. Upon returning the truck the person made a rude comment about, “oh, you're the guy who took the wrong truck.” They also charged me for 3 days of rental when I only had the truck for 46 hours. After contacting U-Haul to get their customer service to correct the charge and issue a refund the location charged my card for another $42 several days later without authorization. I would never rent a truck or do any business with this location again.

Marianne S.
Clasificación:

El cliente no dejó un comentario.

Graham F.
Clasificación:

El cliente no dejó un comentario.

Phillip O.
Clasificación:

The people were patient and professional. The new policy, however, was annoying. The day of, while driving up, the policy changed to on-line no contact. There is a combination that Covid-19, and most viruses don't do well in: temperatures above 69 F and high humidity. That day was 73F and, in Alabama in the Spring time, about 3 million percent humidity. Now I understand that it was snowing in up state NY. So people will kick on the heaters, which will dry out the air. That help Covid-19 be better airborne. But this was Alabama. The policy change added a ton of stress to an already overwhelming day.

Mike C.
Clasificación:

The truck we were supposed to pick up wasn't there and the employee wasn't courteous or helpful until the area manager arrived.

Richard B.
Clasificación:

I was pleased with condition and utility of the trilerI rented. Just what I needed, and when I needed it.

kathy R.
Clasificación:

El cliente no dejó un comentario.

Richard R.
Clasificación:

The location opens at 9am I told them I had to return the equipment by 830 he said that was no problem. I received my receipt bu email I was charged an extra $28.00 for the trailer being late so I had to waste my time and explain to customer service that I returned them together customer service did return my money. This is the 3rd time I have rented from uhaul all three times somethingnhas happened 3 strikes and you are out

Kevin G.
Clasificación:

They would not help me unhook the trailer. I am almost 65 and have a bad back.

Neil D.
Clasificación:

The girl didn't screw down the trailer to the truck so halfway home the trailer came off of the truck and almost flipped. It tore up the wiring harness so we had to go back and get a new one. The girl never apologized but said here's a new wiring harness like nothing happened. Cost us time trying to move.

Owen S.
Clasificación:

Everything was great. Check out process easy. Check in was a breeze. Keep up the great work.

mark T.
Clasificación:

El cliente no dejó un comentario.

David P.
Clasificación:

El cliente no dejó un comentario.

James B.
Clasificación:

El cliente no dejó un comentario.

Alston N.
Clasificación:

El cliente no dejó un comentario.

Linda H.
Clasificación:

El cliente no dejó un comentario.

Donald T.
Clasificación:

El cliente no dejó un comentario.

Justin H.
Clasificación:

Dropped off after hours

C Joseph F.
Clasificación:

Easy to find location and very helpful staff.

Sean I.
Clasificación:

Keep doing what you're doing! We were super impressed and will be back! Looking forward to doing business with your team again! The trailer was extremely well maintained, clean, and easy to use!

David W.
Clasificación:

Didn't feel like they really knew what they were doing.

Shelly L.
Clasificación:

El cliente no dejó un comentario.

martha K.
Clasificación:

El cliente no dejó un comentario.

Jeff G.
Clasificación:

Truck was in great shape and well maintained. The staff went above and beyond by coming earlier as the mobile was not working. Highly recommend

Stephen C.
Clasificación:

El cliente no dejó un comentario.

Marilyn B.
Clasificación:

Everything was GREAT! Jessica was friendly, but very professional.

James T.
Clasificación:

Great staff, very helpful

Michael E.
Clasificación:

Location and employees are excellent. Friendly and very courteous. This is the best U-haul location I have ever used. I have lived all over the country and this place is without a doubt number 1.

glena C.
Clasificación:

The office was left unattended, but locked when we got there. We tried several times to call because the guy had told us that he would be there at the time we said we should arrive (and we were). After about 15 minutes, a guy came out. We later found out that he was cutting a lock off for another customer so there was no one in the office to answer the phone.

Sean L.
Clasificación:

Extremely friendly and helpful

Jonathan B.
Clasificación:

El cliente no dejó un comentario.

HUBERT C.
Clasificación:

told me to drive carefully and they would stay late if necessary

Randy I.
Clasificación:

El cliente no dejó un comentario.

Kevin B.
Clasificación:

The lady was very friendly and knowledgeable.

Amber B.
Clasificación:

1. The brakes on my Uhaul were terrible. 2. There were multiple issues w/ billing. 3. Noone attempted to contact me to let me know that the truck was not even "checked in" due to an issue. I have rented from Uhaul 3 times this year and this was by far the worst experience.

Justin W.
Clasificación:

El cliente no dejó un comentario.

MARY L.
Clasificación:

El cliente no dejó un comentario.

Cartina H.
Clasificación:

The parking lot is kind of tight getting the trucks in and out.

Justin W.
Clasificación:

El cliente no dejó un comentario.

Jimmy D.
Clasificación:

El cliente no dejó un comentario.

Ray C.
Clasificación:

the staff is always friendly, helpful and accommodating.

Carl H.
Clasificación:

Everything...total experience was great.

Lance W.
Clasificación:

Jessica was very helpful and professional. I could not have asked for better service and equipment. Thank you

WENDY H.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

Volver
arriba