Comentarios del cliente para Middle Creek Garage & Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Middle Creek Garage & Self Storage

Grado total:

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Patrick K.
Grado:

Great experience- everyone I met was very helpful and polite.

donald E.
Grado:

El cliente no dejó un comentario.

Michael R.
Grado:

El cliente no dejó un comentario.

EUGENE B.
Grado:

El cliente no dejó un comentario.

Rachel P.
Grado:

The lockbox that was supposed to be on the back of the truck was across the street in front of the office. Due to this, I left with the truck over an hour later than intended. Also, there was a can of Sprite in the cupholder when I got in.

Brenda E.
Grado:

Hard to find on google maps. The drop off is across the street from the main place to rent and drop keys. Busy road. Not much room to park

Larry P.
Grado:

Improve the call center. They give bad misleading information and have no care and tell you anything to get off the phone

charles S.
Grado:

El cliente no dejó un comentario.

Dawn K.
Grado:

I went there at 5:30 in the morning to get my uhaul. I couldn’t find the key so I called and whoever I spoke with told me to look in the back of the truck because that’s where they keep them. But that was wrong. So he told me that he’ll take $50 off for an inconvenience and told me to go back at 9 when they garage opens. I went back and they couldn’t figure it out either. I finally got the keys at 10. And I got my bill and didn’t receive the $50 off. Needless to i probably won’t rent from them again

DAREN J.
Grado:

El cliente no dejó un comentario.

Lewis B.
Grado:

People were great

Michael M.
Grado:

El cliente no dejó un comentario.

Michael H.
Grado:

First trailer had a bad tire, (6x3) inch strip of tread peeling off. 2nd trailer had missing safety chains in the front and rear causing me to use ratchet straps. Uhaul rep was lost.

Barry L.
Grado:

El cliente no dejó un comentario.

shelly R.
Grado:

i had reservations in st clairsville equipment was not available and had to be relocated to a bigger trailer that i didnt need, unorganiized in st c and not dependable

Barry L.
Grado:

El cliente no dejó un comentario.

Bill L.
Grado:

El cliente no dejó un comentario.

Branden H.
Grado:

Very nice and friendly. Poor guy got drenched in a horrible rain storm just to hook trailer up for me A++++

bill L.
Grado:

El cliente no dejó un comentario.

MELINDA A.
Grado:

Great service.

Yvonne K.
Grado:

El cliente no dejó un comentario.

Monica G.
Grado:

El cliente no dejó un comentario.

David T.
Grado:

El cliente no dejó un comentario.

Alan B.
Grado:

El cliente no dejó un comentario.

Ron Z.
Grado:

Everything was great

Austin M.
Grado:

Uhauls website is terrible, however that is not that fault of Middle Creek

Cassidy L.
Grado:

El cliente no dejó un comentario.

William M.
Grado:

El cliente no dejó un comentario.

jeremiah C.
Grado:

First off lady didn't know what she was doing entering information messed the screen up three times i had appointment and almost Lost it cuz she didn't know what she was doing i would not recommend this location to anyone very poor equipment and services

Edward R.
Grado:

Nice people

Todd K.
Grado:

Took to long to be checked in because your site was having technical issues, not a problem with the local agent.

Mary B.
Grado:

El cliente no dejó un comentario.

Kayla C.
Grado:

El cliente no dejó un comentario.

Daniel E.
Grado:

They lied about the fees. Rip off!

NATALIE M.
Grado:

Dropped the truck off on Sunday with the same amount of gas we picked it up with and got a charge on my card for $14.88 for gas after we left. When I called he said it was 1/16 less than we picked it up. Seriously?? The gauge was just over 1/4 tank which is how we got it. Ridiculous.

Al B.
Grado:

The tires were all mismatched and the left rear was almost down to the wear marks. Wiper blades need replaced. I had dry roads so not an issue for me.

Daryl E.
Grado:

El cliente no dejó un comentario.

DANIEL A.
Grado:

El cliente no dejó un comentario.

janice M.
Grado:

El cliente no dejó un comentario.

Terri Lynn J.
Grado:

Communication!!

joseph T.
Grado:

El cliente no dejó un comentario.

DEVIN L.
Grado:

El cliente no dejó un comentario.

Sam R.
Grado:

El cliente no dejó un comentario.

Jorge S.
Grado:

Excellent service. They made sure I had enough time with the truck as well. I would highly recommend them.

NANCY W.
Grado:

Very efficient and friendly

TAMMY D.
Grado:

El cliente no dejó un comentario.

Michael P.
Grado:

El cliente no dejó un comentario.

John W.
Grado:

El cliente no dejó un comentario.

Mark S.
Grado:

I realize that it is difficult to control the inventory of vehicles to insure that each reservation will be meet but when someone is moving the last thing people need is the stress over whether they will have a truck or not. Because what happens if on the Tuesday before moving weekend you call and tell someone they don't have a truck! Thanks.

Brian L.
Grado:

El cliente no dejó un comentario.

Roy B.
Grado:

El cliente no dejó un comentario.

Nikolaus S.
Grado:

El cliente no dejó un comentario.

Brenton G.
Grado:

More parking space

Kim L.
Grado:

El cliente no dejó un comentario.

Robert K.
Grado:

El cliente no dejó un comentario.

David P.
Grado:

I will never use this location again. Nor will I ever recommend this location to a friend.

keith M.
Grado:

GREAT customer service

John W.
Grado:

El cliente no dejó un comentario.

sherly W.
Grado:

El cliente no dejó un comentario.

Brian F.
Grado:

Have the trucks where the customer reserves them for. Two times I have gotten a truck to move, and both times I had to add approximately 20 extra miles onto the truck just because the trucks were further away from the place I wanted to pick it up. Which then added more money onto my total by $40-$50. Not satisfied at all.

EARL K.
Grado:

El cliente no dejó un comentario.

Francis P.
Grado:

Let customers know at pickup that there are furniture pads and a dolly in the back of the truck taking up room. Customers should be given the option of having those removed, so they can use the whole capacity of the truck when needed.

BILL W.
Grado:

El cliente no dejó un comentario.

Edmund S.
Grado:

No suggestions. Everything was perfect!

Thomas N.
Grado:

El cliente no dejó un comentario.

MARK E.
Grado:

Best ever experience 100% plus satisfied. Everyone there very professional. Thank You to all.

JENNIFER J.
Grado:

El cliente no dejó un comentario.

August L.
Grado:

El cliente no dejó un comentario.

Jeremy D.
Grado:

$0.79/mile is outrageous. After using the truck for a 50 mile round-trip and putting $22 gas back in the truck, I was $120 in and only had the truck for a couple hours. Will look for other moving options in the future.

Pat G.
Grado:

El cliente no dejó un comentario.

MICHAEL D.
Grado:

El cliente no dejó un comentario.

James F.
Grado:

Great

Margaret P.
Grado:

El cliente no dejó un comentario.

David P.
Grado:

Clean the trucks, there was some type of spill in the cup holder and someone just put a paper towel on it.

WILLIAM S.
Grado:

Everything went smoothly! Thanks for making our moving process a whole lot easier!!

ryan W.
Grado:

The women in the office were very nice and fun to chat with. And the guard cat does an excellent job!!!

Virginia B.
Grado:

VERY NICE PEOPLE TO WORK WITH. WOULD USE THEM AGAIN FOR ANYTHING

Mike B.
Grado:

El cliente no dejó un comentario.

ray M.
Grado:

El cliente no dejó un comentario.

Gregory C.
Grado:

It's an old and dirty garage

Benson L.
Grado:

El cliente no dejó un comentario.

Brian V.
Grado:

El cliente no dejó un comentario.

mark D.
Grado:

El cliente no dejó un comentario.

Jessica W.
Grado:

El cliente no dejó un comentario.

lynn I.
Grado:

The drop off location was difficult to find due to not being used to the area. However, the people were very nice and helpful in assisting us.

connie M.
Grado:

Very helpful. wanted to change my drop off and they made the call and the arrangements.

David M.
Grado:

I had a billing question and called the 1800UHaul number and was connected to Joe who from the beginning was defensive and argumentative with me. It got to the point where he was just being rude. I was able to get my question answered from the dealer and all was well. Having the experience that I had with the customer service at 1800UHAUL I will being lookin elsewhere for my companies future rental needs.

Laura E.
Grado:

The truck wasn't cleaned when we picked it up. There was fishing hooks, marbles, beads, oil, and worst of all, mouse droppings in the truck. We had to clean the truck ourselves before we could even put the furniture in it. It was disgusting.

KENNETH S.
Grado:

Good service

Vickie J.
Grado:

El cliente no dejó un comentario.

James H.
Grado:

El cliente no dejó un comentario.

Angela C.
Grado:

El cliente no dejó un comentario.

JAMES H.
Grado:

El cliente no dejó un comentario.

Heather K.
Grado:

El cliente no dejó un comentario.

Brian V.
Grado:

El cliente no dejó un comentario.

Rochelle M.
Grado:

Great to work with.

Richard G.
Grado:

El cliente no dejó un comentario.

James R.
Grado:

El cliente no dejó un comentario.

Lisa B.
Grado:

El cliente no dejó un comentario.

danielle S.
Grado:

Have equipment readily available and convenient for customers, do required maintenance on vehicles and actually have items available that you claim to have.

No reviews have been submitted for this location.

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