Dropped off at night so again did online drop off but that was much simpler. Didn't speak with anyone there. Will make sure to use locations that have a live person for check in the future.Jered R.
Customer Reviews for Michigan Sports Academy Livingston
(Distribuidor de U-Haul del vecindario)
Howell, MI 48843
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 10 a. m. - 7 p. m.
- Sáb.- dom.: 10 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Fast friendly and easyMARCIE LYN S.
El cliente no dejó un comentario.MARTIN JOHN M.
El cliente no dejó un comentario.Abrian G.
El cliente no dejó un comentario.Ryan P.
El cliente no dejó un comentario.Tyler P.
To return the truck took to long to do the list of things for after hours because the program would time-out. Overall good.Mike B.
El cliente no dejó un comentario.Danielle B.
I wanted to say how amazing the gentleman was I worked with. In the last month I've rented 7 uhual trucks. I will never go anywhere else for my uhual needs. That's, what a difference this place is!Jason K.
El cliente no dejó un comentario.JOSEPH ANDREW G.
All the extra charges is total bullshit.Robert B.
El cliente no dejó un comentario.Greg F.
El cliente no dejó un comentario.NANCY ANN A.
Door Seals need replaced...annoying noise on long trips.Michael S.
Customer service was top notch!Steven L.
El cliente no dejó un comentario.Rebecca W.
El cliente no dejó un comentario.Greg F.
El cliente no dejó un comentario.Mark O.
El cliente no dejó un comentario.Laura W.
El cliente no dejó un comentario.Garyq W.
El cliente no dejó un comentario.william S.
El cliente no dejó un comentario.EDWARD D.
The gentleman running this establishment was absolutely wonderful. I was unable to check in online due to U-Haul's primitive website. Thankfully, the owner of this location made himself available and made the experience very easy. I highly recommend this vendor.Terilee O.
El cliente no dejó un comentario.MARK EDWARD C.
Friendly and helpfulLloyd G.
El cliente no dejó un comentario.Greg F.
Local cell service cut out preventing completion of online check out. The location worked with us at return to make the experience seamless.Kevin P.
El cliente no dejó un comentario.Erik K.
El cliente no dejó un comentario.CRAIG JOHN S.
El cliente no dejó un comentario.George P.
El cliente no dejó un comentario.Gerald N.
El cliente no dejó un comentario.Savannah G.
El cliente no dejó un comentario.DAVID THOMAS B.
Super easy process. Clean truck friendly service.Ann M.
El cliente no dejó un comentario.Heather L.
Friendly, fast and convenient.James A.
The process of picking up and dropping was extremely smooth and efficient. I appreciated the excellent service.Jamie O.
very professional.Charles D.
El cliente no dejó un comentario.Nancy L.
Flawless rental, very well maintained, highly recommend this facility.Daniel R.
El cliente no dejó un comentario.Rodney S.
I reserved a 20ft truck almost a month in advance along with 2 furniture dollys. I was then moved to a 26ft truck because someone decided to override my reservation. I then show up to pick up truck at 9am only to find an appliance dolly and a hand cart. I was given no advance notice that they didn't have furniture dollys. I then had to come back during my move 2 hours later to return what I didn't ask for. Then guy running the place it must be because the truck that had the furniture dollys got hit by a deer. He then went on to blame someone else for this issue. They didn't have any furniture dollys. I had to go to a different U-Haul location to rent 2 furniture dollys. Absolutely horrible communication on this locations part and highly un professional. I will never rent from there again.Brian L.
The owner of this location was great, check in was fast and easy. When I pulled in for checkout he met me right in the parking lot and took care of the process in just minutes. I highly recommend this particular Uhaul location.TIMOTHY A.
I think your excellent!MERLE LYNN F.
El cliente no dejó un comentario.Steve S.
El cliente no dejó un comentario.Samuel H.
El cliente no dejó un comentario.Anthony R.
Excellent service.Wayne C.
El cliente no dejó un comentario.Lori B.
Great jobJames B.
El cliente no dejó un comentario.MATTHEW GORDON N.
Very hard to find. It's actually behind an ACE Hardware store.Jennifer C.
El cliente no dejó un comentario.Travis D.
Rented a 26' truck. It was clean, rode very smooth and had more than enough space. I've rented from Uhaul several times in the past and I will use them in the future when needed.Allyn J.
El cliente no dejó un comentario.WILLIAM RONALD S.
El cliente no dejó un comentario.MICHAEL GENE B.
I sat at my original pick up location for over 30 minutes only to find out they didn't have my truckâ€¦had to drive 25 miles south to pick up which added 50 miles round trip to my move! Was told they called to confirm my reservation but I never received a call! I would think an email would be the protocol if you didn't reach the customer by phone! But nope, not uhaul! Needless to say y'all failed me this move! Do better uhaul!Chad H.
El cliente no dejó un comentario.Erin P.
improve and streamline your electronic check in it is not user friendlyrichard B.
Good people.Chris B.
El cliente no dejó un comentario.Stevie J.
El cliente no dejó un comentario.LAWRENCE MICHAEL B.
Very good customer service. They helped me immediately.Jason F.
El cliente no dejó un comentario.Joyce W.
El cliente no dejó un comentario.Bradley M.
The online check in needs serious work. I tried several times to get a code to log in, but got nothing. I also tried calling the 800 number and was hung up on. I had to leave a note and pray that I don't get charged for the second 8 hours. I will NEVERdo another online check in.Steven H.
We had the best care!Johannes H.
El cliente no dejó un comentario.Tyler S.
The door on the trailer was a little difficult to close, and jammed several times, but other than that it was a great experience.Taylor S.
Have more details about pre-existing damage.Brian W.
Very friendly staff, easy to work with. Truck was ready and waiting for us.EMILY F.
El cliente no dejó un comentario.Kevin D.
El cliente no dejó un comentario.Thomas S.
El cliente no dejó un comentario.David B.
The owner was very helpful. I was originally supposed to pick up the trailer at this location but somehow that reservation could not be fulfilled. He helped me to line up picking up a trailer at a different location and then dropping it off at his locationNORMAN LEE P.
Dropped off the truck and trailer, employee took the keys and said "have a good day", quick and easy.Steven M.
Dropped off the uhaul, the rep that brought it in was friendly, until after he had the truck. Within 4 minutes of it being dropped off, he sent a charge to my credit card for a fuel charge of $20+ right after i just put $30 in the tank to bring it to where it was per contract. I called asking for an explanation and he advised that he was still in the truck so he hasn't even made it out yet, leading me to believe that he just sent the charge without even taking a look. Then proceeded telling me that it was for mileage which i was 70ish miles under limit, i advised this than i told him that on the receipt it says â€œfuel chargeâ€ and he then scuffed and said it shouldn't show that detail on my side leading me to believe that he was happy to send an extra charge to my credit card without having to explain why. Between this issue, and all the other issues i dealt with using uhaul, i will hire a full moving company before using them again.Caleb G.
The U-Haul associate was incredibly helpful with helping us get our new trailer set up. He even helped us transload our cargo from the old trailer to the new trailer.Benjamin M.
Nothing about the location. The 26 foot truck needs some improvements. The ride is very uncomfortable. I appreciate that this is a super duty truck for carrying heavy loads. But the ride comfort is too harsh in my opinion. Power windows and door locks would be an improvement. Like that it has a gasoline engine and not diesel.Thomas C.
El cliente no dejó un comentario.William V.
El cliente no dejó un comentario.William W.
El cliente no dejó un comentario.Eric N.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.Scott B.
El cliente no dejó un comentario.Andrew Z.
Great customer service contactWilliam C.
El cliente no dejó un comentario.Taylor B.
El cliente no dejó un comentario.CODY JAMES F.
Hopefully have more equipment availableRoss A.
El cliente no dejó un comentario.James M.
The location was great, the company sucked.. I reserved a truck 2weeks before I needed it, did the online check in, got a call a few days before telling me that I had to pickup at a different location, no problem and bigger truck, again no problem. But when I get there you changed my time to late afternoon, not telling me, and this was a VERY BIG PROBLEM. I ended up going to 2 other places to get a truck that you could and should have had ready for me, I wasted 2and 1/2 hours getting something you should have had ready for me. What's the point in making a reservation if I can't have it. Someone needs to get there crap together. It's stressful enough for us to move, and for someone like me who lost a spouse that's why they are moving I didn't need this..Julia O.
El cliente no dejó un comentario.Frank M.
El cliente no dejó un comentario.Doug M.
This was not our first choice to pick up the u haul truck. the location that had said they would have truck for us, could not meet that obligation and sent us 45 minutes away to pick up the truck. When we got there the 26ft truck we had reserved was not there. previous renter had not returned the truck. This location tried to find a solution and the best they could do was give us a 20 ft truck. NOT IDEAL, but better than no truck. The gentleman at Michigan Sports Academy was great in all the calling he did to try to figure something out.Shawn E.
Great customer service. But I left a cash deposit and was told I'd get my cash back when I drop the truck off in south Lyon. The south Lyon location issued a check, I call and tell them I got a U Haul to move and the check needs to be canceled and I want my â€œcash depositâ€ back as promised and they advised me to call U Haul. Called the main manager and I still haven't gotten a call back. Both places were nice, & professional but I shouldn't have to do so much leg work just to get my cash deposit back. It's not the monetary value, it's more the principal.Joshua D.
El cliente no dejó un comentario.Larry E.
In the text/email before checkout maybe let them know they have to take pictures! I turned my keys in before knowing I had to take a picture of the gas and miles. Besides that everything was great.Tyler J.