Comentarios de los clientes para Michaels Service Center Inc

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Michaels Service Center Inc

Clasificación general:

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Michele S.
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Awesome location. People are always helpful and courteous.

Robert B.
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Staff was very efficient and helpful.

Jacob M.
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I was taken care of quickly and politely, but the facility itself is definitely lacking. Its dirty and cluttered and does not feel inviting to a customer.

Michael C.
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Great experience with U-Haul! Great experience with Michael's Service Center, Inc.! Will definitely use again, given the opportunity. Nothing to do with the location, product, or the service quality - but the remote cell phone check in and check out didn't work for me. It couldn't detect my location, even though that was switched on for my phone. Not a problem to just talk to someone in person though.

angela C.
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El cliente no dejó un comentario.

Michele S.
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El cliente no dejó un comentario.

Michele S.
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Service was polite, professional and helpful. Will rent there again.

Madeline K.
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This was a great experience - friendly and helpful!

DAVID O.
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El cliente no dejó un comentario.

Seth M.
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The location was good but I only went there because someone stole the trailer I reserved the night before from a different location and didn't find out until I got there which caused me to almost miss my appointment.

ROBERT C.
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El cliente no dejó un comentario.

Marc B.
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I made a reservation 4 or 5 days before pickup. My reservation was scheduled as in person. The morning of move 29 minutes before I was scheduled to pick up the truck the reservation was changed to online pickup. I was already at the location when I found this out because the location was closed. I did not sign up for online pickup and my mobile device would not allow me to create a new account. Therefore I had to drive to another location 10 miles away. I lost over an hour of my time and had people waiting for me to help with the move. This is unacceptable and extremely incompetent. I will never use this location or Uhaul again.

randy L.
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El cliente no dejó un comentario.

mileswatson C.
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Excellent service!

ty W.
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Bobby has been great both times I've rented a U Haul from this location. Highly recommended!!

phillipjames S.
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very personable, remembered my name!

mark W.
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El cliente no dejó un comentario.

dana J.
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Everyone there were friendly and so very helpful.

CARYL S.
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The tow dolly had a flat tire just sitting in their lot. . Employee charged me another $25 for helping me with Tow Dolly. That was never mentioned up front and seems unfair..

Kenneth F.
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Best place to pick up a rental Fast and helpful. In and out in 20 minutes people were great

Jason N.
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El cliente no dejó un comentario.

MARCO S.
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It was a very convenient location for us. The staff was very friendly although the computer was down we were still able to get the truck on time.

Darrell A.
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El cliente no dejó un comentario.

Jasmine B.
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El cliente no dejó un comentario.

Davina C.
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El cliente no dejó un comentario.

Sheri C.
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Bobbie was great. She helped me so much. Made me want to come back soon!!!!

Matthew R.
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El cliente no dejó un comentario.

kathrynelisabeth S.
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El cliente no dejó un comentario.

Kenneth H.
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We did have an issue with the overhead door to the cargo box, and were unable to close it when we were loaded. Fortunately, it was a short, local move. Additionally, I was unaware of the mobile checkin process, and had already dropped the keys in the drop slot and was unable to get a picture of the dash gauges for the checkin. This cost me a $20 "convenience fee" for them checking it in.

daniel U.
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Great experience. Great service. Will use again.

douglashans J.
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El cliente no dejó un comentario.

michael P.
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El cliente no dejó un comentario.

Dwayneshiaunique C.
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El cliente no dejó un comentario.

Debbie S.
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Bobbie was great. Very friendly and fast customer service. Definitely will go back to Michael's Service Center if I need to rent a moving truck in the future.

RICHARD O.
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Give unlimited mileage for town rides. At least give first 50miles free.

schrellsmith S.
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El cliente no dejó un comentario.

Yolanda B.
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El cliente no dejó un comentario.

ALEX J.
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El cliente no dejó un comentario.

marksurham D.
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El cliente no dejó un comentario.

Chance S.
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El cliente no dejó un comentario.

RICARDO R.
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El cliente no dejó un comentario.

kimberly anne L.
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Worst experience moving,,and over charged us,refused to gove any discount . Kim Lancaster, call me 7048422968 please.

LIsa H.
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amazing staff and courteous representative will always use this faciity to rent

kwabenaowusu O.
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El cliente no dejó un comentario.

garylouis B.
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Bobby always treat her customers good.. I really appreciate the way she handles business. I will continue to use her services...thanks for all you do.....

Lavonne M.
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My experience went well. My contact person was very courteous. Great atmosphere. Easy and convenient location. I had no problem at all.

janiceeula A.
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Bobbi was GREAT!!!!!

JAMES G.
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Very helpful and knowledgeable! I'll be back when I need UHaul!!

Pedro M.
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Great and easy in and out....lady was great

TAKISHA D.
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El cliente no dejó un comentario.

Ariel T.
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None at this time

HEATHER L.
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El cliente no dejó un comentario.

judith J.
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El cliente no dejó un comentario.

David N.
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El cliente no dejó un comentario.

Adam L.
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The workers and the location were very good. But the phone check in was TERRIBLE. I began the check in process at 8:05, and I did not receive authorization/verification until after 8:40. This made the phone sign in worthless since the location opened at 8:30. The workers at the location even tried to sign me in through their computer, but they told me they weren't able to since I'd started the process already on my phone. And then when I did receive verification, it did not give me the code to unlock the truck. I had to go back inside and ask the workers to open it for me. This caused me to be 40 minutes later that I was supposed to be. Movers were waiting for me at the house the whole time I was waiting on this verification with the phone log in. To be honest, I believe I should receive a refund due to the extremely poor quality of the phone check in. I made a schedule with my movers, and U-Haul's website said I could pick up my truck at 8:00 by using the phone check in. But it required me to wait over 40 minutes after 8:00 before I could take the truck. This was completely unacceptable service from U-Haul and their website. I would appreciate contact regarding how you could make this right. Your mistake and poor service cost me time and money.

Justin D.
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The woman was very rude and swore a lot. I moved a playground and got some pine needles in the back she was very hateful and said what the H*** is that? I said pine needles. And she said well you can clean it or your paying me 25 dollars. I understand cleaning the pine needles completely understand, however she was just hateful. I will not use this service again and will encourage others to use a different service. I want to make this clear; I am not upset about cleaning the pine needles, I am upset how I was treated. Common courtesy is all I ask for.

Paul C.
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El cliente no dejó un comentario.

andrealenor G.
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Ms Bobbie has OUTSTANDING customer service skills...

Sandra R.
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I was charged 3 different times & only had the truck 2days. I questioned the charges & the lady behind the desk advised me to never use a credit care w/uhaul. I certainly know why now! What a rip off!

JOEL D.
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El cliente no dejó un comentario.

laura B.
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Love this location and staff

JEFFREY L.
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This is service center is best U haul location I have ever dealt with. Professional and always friendly and helpful. It deserves 10 stars.

WILLIAM M.
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Do away with all the new password and information requested. Have preferred customer that use frequently

DORIS G.
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This location is just fine the way it is. I have known the Michael's family for many years and I always use them for my u haul needs!

daryl R.
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Keep doing what you are doing staff was great

JAMES B.
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good experience

DAWN S.
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I explained to the lady I spoke with to make reservation, I needed to haul my trike motorcycle that is 5ft wide, & I needed a ramp trailer. She said I needed a 5X9 trailer, which would have been fine, except this trailer was enclosed. while on way to pick up trailer locally was informed pick up location was now 22 miles & 25 minutes away. This lady also insisted my trike would fit. Guess what. An hour & a half of wasted time, gas, & $41.00 rental fee later, my 5ft wide trike would not fit this trailer. Please refund our payment.

Robert C.
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El cliente no dejó un comentario.

Tyria B.
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El cliente no dejó un comentario.

Jesus C.
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i LIKED THE PEOPLE THERE. VERY COMPETENT AND FRIENDLY.

joseph R.
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El cliente no dejó un comentario.

Krystal L.
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El cliente no dejó un comentario.

Emily F.
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El cliente no dejó un comentario.

JASON L.
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El cliente no dejó un comentario.

Richard W.
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El cliente no dejó un comentario.

Thomas C.
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El cliente no dejó un comentario.

William T.
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El cliente no dejó un comentario.

jay L.
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El cliente no dejó un comentario.

Gys M.
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El cliente no dejó un comentario.

Matthew B.
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El cliente no dejó un comentario.

Lisa G.
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El cliente no dejó un comentario.

mellisajackson Y.
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Thanks so much

David C.
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El cliente no dejó un comentario.

David C.
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El cliente no dejó un comentario.

Max B.
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El cliente no dejó un comentario.

Richard J.
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Super friendly and helpful

Sequoia M.
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They came out unlocked the back of truck before I get out truck, when I truned in to them.

Kelli B.
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No room for improvement. Everything was as expected and my move was very smooth because of the ease of the online check-in and drop off.

Jason A.
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El cliente no dejó un comentario.

hussein S.
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El cliente no dejó un comentario.

Travis R.
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El cliente no dejó un comentario.

KEVIN H.
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The truck had a very dirty windshield and mud at the bottom of both sides of the truck. When I asked the establishment manager who signed the paperwork initials "P.M." which is a gas station/auto repair shop to please clean the windshield prior to my departure I expected it to be cleaned with a wet soapy windshield brush. She drove the truck to the garage entrance and a worker got into the truch and used only the trucks windsheild wiper to clean the windsheild in which it left it partially clean and leaving the rest of the windsheid dirty. I feel this was very unprofessional and dismissive of a paying customer.

shiebbrajackson D.
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The Staff was the coolest

Arthur D.
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El cliente no dejó un comentario.

Nancy S.
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More efficient and knowledgeable she had 50 years experience. She had a team working with rentals vs an individual.

Brandy E.
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El cliente no dejó un comentario.

David N.
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El cliente no dejó un comentario.

David N.
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El cliente no dejó un comentario.

Marilynn M.
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El cliente no dejó un comentario.

donna C.
Clasificación:

El cliente no dejó un comentario.

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