My car was towed...Pls put the sign on front door for all to see. I asked the clerk may I park there she said yes BUT didn't specify no overnite...I told her also I wS heading out of time with the rental. Very dissatisfied customer.
angela b
Customer Reviews for Mesquite Feed
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The vehicle had transmission problems, the doors didn’t close good. The truck was not a comfortable drive or ride. The worst U-Haul I ever rented
Rickie SNothing!
Trocarl WThe Truck had a lot of Problems. It was shaking quite a bit which was a hazard.
brian wThe owner of the store was very nice. Definitely recommend this location!
Mark NIt was great and easy
Carmen YFor a first timer it was hard to navigate the whole picking up process it was not clear on the website. I had to to call to get guidance after that the location did have a friendly staff
Odaliz VWe’ve rented from this location several times. The service is always friendly and courteous and prompt. The equipment is ready when they say it will be and they make turning it back in easy. Highly recommended.
Michael FThis location could use a few more variety of vehicles.
Leroy SExelente servicio.
Carmen DThey all greet you when you come in, which is great. The older gentleman is very friendly. Nice service.
Crystal KCheck engine light was on
Robert HBest Uhaul experience I’ve ever had. Staff was friendly, efficient and helpful. I will not rent from anyone else locally.
Brian HThe truck I used transmission sounds like it’s falling out. I was charged for gas after I filled the tank. check engine light was on
Dcomanique RThe truck had sooo much problems
Ahmad AWindshield wipers need replacement
Jerry AVery good customer service nice employees
Derrick WThe cost can be of a hindrance as it’s already expensive to move..
Tassalyn GI didn't ask for insurance I did the reservations online and it said one price then i get to the store and the gentleman checking me our to me it was a deposit come to find out he added insurance to jack up the price
ANGIE Wmake sure all of the equipment is there.
lindsey sI left my shades but the clerks were very friendly & said they would let me know if the truck with my shades in it cone back before their shift 🤞🏾
Charlie TTruck interior had a lot of damage. I reserved 2 dollies and blankets. None of that was available when I picked up truck.
Amanda HNot much, easy in and easy out. They were very helpful.
dan wMake it cheeper
Roddy CStop over charging your customers.
Endalkachew TGood
Erica WNice and clean van, very friendly staff, and a big plus, the AC in the van was the coldest and the strongest. It was awesome.
Jonathan BAir conditioner in truck didn't work
Rick HVery Friendly and Helpful
Ashley Scustomer service Just need to be more friendly and smile more A smile goes a long ways I felt a little uncomfortable being that I am a woman and they were men
Nelly GEverything was great! The people were friendly and personable . Easy pick up and drop off!
Shakirae AMake sure the truck is clean and not dirty
Tywon PThey could not get the contract printed off. The mileage she gave me was different than the dash. The van was not clean had a brown bag in it containing gnats. I dropped the van back off at 5:15pm the same day as pick up. I was told I'll get a receipt via mail never came until the next morning thats when I found out they did not process the check in until the next morning making it look as if I had it out two days. I had to call customer service and go through 2 people to be refunded. I do not recommend this location
Dominiqua RVery nice hospitality, friendly and professional. Thanks 🙏
debra cThe guy that checked us out was rude. Could work on customer skills. Almost didn’t get a truck- almost walked out. Other than that the place is great. Been shopping there for years
chris wThe gentleman I rented from was friendly and knowledgeable…helpful with all my questions.
Angela PThe unit is a little wore out. Both doors to the cab will only shut it slam them very hard. the trans does not shift very well. my move was very close to the pickup location. however, i would not feel comfortable driving it on the highway.
Lucinda LOnly recommendation I will make is have clear drop off instructions upon completion of reservation. Other than that Everything was perfect. Thank you for great service.
Derrick WWe were told that the Uhaul was filled up with gas prior to driving. It did seem to look full until we started driving it. Overall it was a good experience.
Brienna RThe guy of customer service was great.
Magdiell LThis location is definitely unkept. Customer service was very "meh" and I spent $55 to make a very short to and from trip. Insane. There was a friendly guy that spoke to me when I walked in, he was nice but not nice enough to give this place a star. 0/10 would not recommend.
Kamesheo TBrian is an excellent employee. Very congenial.
Anthony HNothing.... Great Service
Debbie SNothing.... It was a very good experience. Thank you
Debbie SExcellent customer service 👌
Robert PThe only thing that was not acceptable was no dolley and no furniture pads.
Ashanta T