Comentarios del cliente para Mesick Storage Space

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Mesick Storage Space

Grado total:

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Ken T. en

Grado:

Mary is very helpful ??

WAYNE B. en

Grado:

El cliente no dejó un comentario.

Ned B. en

Grado:

El cliente no dejó un comentario.

Shannon S. en

Grado:

Good selection! Own very helpful and accommodating for late night drop off.

Michele F. en

Grado:

The person in the office kept us there for almost 2 hours trying to give us our rental that we had reserved online! She had no idea how to figure out the computer and seemed very confused by the whole process!! Will never use again !!!

CYNTHIA H. en

Grado:

mesick was where we were sent when our scheduled location Kalkaska didn't have the car hauler I was confirmed to pick up. Kalkaska didn't get the reservation from corporate scheduling. I lost 3 hours and plenty of gas to go to a different location to pick it up. Kalkaska and mesick staff were very helpful. Next time I will call before driving 4 hours to pick up a vehicle that isn't there. wasted a whole day.

michael H. en

Grado:

El cliente no dejó un comentario.

JEANETTE W. en

Grado:

Trouble/anxiety getting 26 ft truck. Wanted me to take a 15 ft truck. I had to plead for the bigger truck. Reservation made one month in advance, and then told, no 26 ft truck available. I did get the 26 ft truck but two days of anxiety. Place of pick-up, computer problems, long check-out.

Rod W. en

Grado:

El cliente no dejó un comentario.

pat C. en

Grado:

nothing

Lee K. en

Grado:

Staff was very busy

Tony B. en

Grado:

El cliente no dejó un comentario.

Thomas S. en

Grado:

In the past a Friday night, weekend rental was not due back until Monday a.m. with NO additional charge beyond a 2-day rental (Saturday, Sunday.) I was disappointed to learn this is no longer true and I was required to pay for an additional day after returning the rental BEFORE midnight Sunday with a picture to prove it, On Monday, when I showed up to pay the bill, U Haul added a $40 charge for an extra day! I had the trailer for an extra six and one half hours. I paid it, but will be investigating a different rental agency the next time I need a trailer. U Haul used to be customer-oriented. The current policies reflect a desire to gouge. Too bad.

William A. en

Grado:

U haul computers couldn't find my reservation when returning trailer. Required a couple of phone calls to get everything straightened out. This small office was trying their best to get me taken care of on a Sunday morning. I thought all was already figured and paid, so couldn't figure out the problem in finding the contract.

Linda B. en

Grado:

The people were very nice and very helpful!! Would recommend them.

BRian P. en

Grado:

This place is confusing. I pulled into where it says office. It’s not the office. The hotel check in is actually where you go to pick up a trailer. When I called to ask where I go the lady was very rude about having to give directions. Well then make it easier for people to find!! Pam didn’t know what she was doing. I’ve been a U-Haul user for a long time and I’ve never seen anyone do it like that. Also, she didn’t help hook anything up. That tongue was heavy!! Luckily while I was giving myself a hernia my gf helped back it under. She’s never drove my truck before and definitely never backed under a trailer before. Sketchy. When I brought it back the lady was there again and took FOREVER to check me out. I’m used to dropping contract in box and leaving but she insisted that she needed to check it out. Then I called again to rent again and she was again very rude on the phone. I told her I needed one right away and she said “I can have one available at 8am”. Ugh, that doesn’t help me when I’m needing one ASAP. Lol. Probably never going there again or recommending to anyone. I rent a lot especially now that I have a 4 wheeler but I won’t be from there from now on.

james C. en

Grado:

El cliente no dejó un comentario.

Todd B. en

Grado:

El cliente no dejó un comentario.

Tom D. en

Grado:

El cliente no dejó un comentario.

Don H. en

Grado:

Can't adjust rear view mirrors on truck

Deborah P. en

Grado:

El cliente no dejó un comentario.

JAMES C. en

Grado:

Very nice people to deal with

Mary P. en

Grado:

The man who checked us in needs computer classes. It took a long time to check in. Also, the truck drove TERRIBLY!!!

Berneita C. en

Grado:

The place where I rented the U-haul was great, the people were nice and helpful. However, the company itself leaves something to be desired. I reserved a truck to pick up in my hometown to be utilized locally. On the morning I was to pick up the truck I received call from the company informing me they're were no trucks available in my hometown and the closes available truck was in a town 20 miles away. When I questioned why I was allowed to book a truck that was not available, I was told by the lady on the phone that it was my fault because I had booked it there night before. I mentioned the mileage, she offered me 20 cents off per mile, bringing the mileage cost down to 79 cents per mile. Because I had movers scheduled I took the truck. I wanted to leave the truck in my hometown to cut down in mileage as well as saving me time. I was told that I had to take the truck back to where i picked it up or I would get charged $249. I had a total of 61 miles on the truck when I returned it. 44 of those miles was travel to pick up and drop off the truck. This deal cost me an additional $30. I will look at other rental companies if I need to use moving services again.

Cynthia B. en

Grado:

Would recommend UHAUL to anyone. We noticed during our travel to Az. That UHAUL vehicles on the road out numbered your rivals by 5 to 1. We are pleased.

WAYNE H. en

Grado:

El cliente no dejó un comentario.

Beverly H. en

Grado:

Extremely nice people. Clean truck. Our first experience with uhaul and it will not be our last. Thank you so much.

lucy A. en

Grado:

FRICKING ANSWER YOUR FING PHONES!!!

James O. en

Grado:

All was great.

Charity M. en

Grado:

El cliente no dejó un comentario.

Steven G. en

Grado:

El cliente no dejó un comentario.