Comentarios del cliente para Mequon Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Mequon Storage

Grado total:

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Joseph W. en

Grado:

I did the online pickup and drop off and it worked well. I need to rent the 10’ truck again in the near future and will definitely rent from Mequon Storage.

albert S. en

Grado:

Truck windows and mirrors were very dirty. Cargo area had debris in it.

Caroline K. en

Grado:

There was an issue with the ABS system and stabilizer, please make sure that these issues are taken care of before the next person uses the UHaul. The truck ran fine, but if it were snowy (as I’m in Wisconsin and was moving across state), it would have been dangerous. Otherwise it was an easy-to-understand pickup using my phone, and was an uneventful trip, and I’m very grateful for the usage of your truck and dolley!

Matthew C. en

Grado:

The dolly and furniture pads were not in the truck. It took a lot longer than expected to pick up due to the Uhaul site.

Howard H. en

Grado:

Limited inventory

Hannah R. en

Grado:

EXTRA CHARGES FOR NOTHING!!!

Phil P. en

Grado:

Perfect experience, everything made simple and clear. The staff was helpful and professional

Mark H. en

Grado:

I have dealt with robotic mechanisms that exude greater warmth and humanity than I experienced renting a truck this particular agent at this location. I would not rent from U-Haul again if this is how I can expect to be treated. Also your reminder text, can after I had dropped the truck off, warning me of a $20.00 charge if this and that wern't done as specified, which I felt is a heavy handed way to treat your loyal customers. This is now the 4th time this year I have rented a truck from you, and another time when I referred a friend to you. I'm not sure I would do that again either.

Abby L. en

Grado:

The process was efficient, & the service was great!

Dwayne S. en

Grado:

El cliente no dejó un comentario.

Wilgen C. en

Grado:

Excellent service .

Matt I. en

Grado:

nicest staff and cleanest truck rental place I have ever been to by far!!

Greg E. en

Grado:

El cliente no dejó un comentario.

keela B. en

Grado:

El cliente no dejó un comentario.

Deborah O. en

Grado:

I was put off by the person who may be the owner, who was not helpful to their employee. The computer was not working, the employee was not familiar in using the tablet. Lady was not interested in helping us get on our way. She seemed to let employee struggle. This was offputting to watch and experience.

Chris E. en

Grado:

Your mileage charges are excessive and discourage future use of uhaul for smaller local moves. I’ll be looking at your competitors for those services.

mark L. en

Grado:

El cliente no dejó un comentario.

Sherri B. en

Grado:

El cliente no dejó un comentario.

Susan A. en

Grado:

Link from my email to pick up truck did not work. Did not know that I had to download the app. Waited on hold for over 20 min to find that out. THe lock did not work, but luckily an employee pulled into the lot, and even she had trouble with it, but finally got it open. I left 1 hour later from my pick up time.

Chris L. en

Grado:

El cliente no dejó un comentario.

Julie F. en

Grado:

Checking the uhaul out was a smooth transaction and went quickly. Great staff at the Mequon location. Will definitely ise your service again!

Ron R. en

Grado:

The staff was exceptional helpful! 5 stars is not enough! Thank you!

carlos B. en

Grado:

El cliente no dejó un comentario.

peter C. en

Grado:

El cliente no dejó un comentario.

Eric A. en

Grado:

Awesome U-Haul. Did exactly what we needed it to do. Hauled an ATV up north.

Gregory O. en

Grado:

El cliente no dejó un comentario.

henry B. en

Grado:

El cliente no dejó un comentario.

Darren K. en

Grado:

El cliente no dejó un comentario.

Jose F. en

Grado:

Nada, creo que tienen un muy buen servicio

Reinhard B. en

Grado:

El cliente no dejó un comentario.

Chuck M. en

Grado:

El cliente no dejó un comentario.

Terry W. en

Grado:

El cliente no dejó un comentario.

Jeff M. en

Grado:

El cliente no dejó un comentario.

Kelly B. en

Grado:

El cliente no dejó un comentario.

Ralph B. en

Grado:

It would be great if you included a few free miles with your base rate. Not many just maybe 5 or 10.

Gardner F. en

Grado:

Hard to improve a job this well done. Personable, adaptable to my changing needs, and as much as anyone could ask.

Poul David R. en

Grado:

El cliente no dejó un comentario.

marsha D. en

Grado:

El cliente no dejó un comentario.

Gregory L. en

Grado:

El cliente no dejó un comentario.

Mark Z. en

Grado:

El cliente no dejó un comentario.

John I. en

Grado:

Staff was very helpful and the location is awesome. I will refer family-friends-coworkers to Mequon location!

Judy L. en

Grado:

El cliente no dejó un comentario.

mark H. en

Grado:

Great people took excellent care of my rental needs in a friendly, efficient and courteous manner. This experience, and interaction exceeded all of my expectations. Thank You

robert M. en

Grado:

when talking to the 800 number person about dropping the truck off, I clearly told her that I did not have a smart phone and could only get text, she said she would send me instructions of where the drop box was, there was no drop box in plain sight, so i ended up locking the keys in the truck, in the past i have always done this, but this time was charged 75.00 for uhal to open the truck.

Karen H. en

Grado:

El cliente no dejó un comentario.

William T. en

Grado:

El cliente no dejó un comentario.

William T. en

Grado:

good experience....will use them again.

Moshe R. en

Grado:

Very pleasant, friendly and helpful staff. Great experience!

Simon C. en

Grado:

Friendly staff, took the truck back hassle free.

Ann M. en

Grado:

Beautiful truck that was exceptionally clean and great staff to help us with the rental!

Jon S. en

Grado:

Love this establishment

Jon S. en

Grado:

I will always go to this U-Haul dealership, excellent service!

quibena S. en

Grado:

El cliente no dejó un comentario.

Pat H. en

Grado:

Great customer service! Extremely friendly staff!!

Eric J. en

Grado:

El cliente no dejó un comentario.

Ellen L. en

Grado:

Staff was extremely helpful and pleasant. Truck rented was great.

Jeffrey C. en

Grado:

Convenient location and professional service.

Jerry N. en

Grado:

El cliente no dejó un comentario.

Susan K. en

Grado:

El cliente no dejó un comentario.

Ione A. en

Grado:

El cliente no dejó un comentario.

JEREMY D. en

Grado:

El cliente no dejó un comentario.

Margaret O. en

Grado:

The staff was extremely helpful and friendly. A pleasure to deal with. We will definitely use this location again if the need arises.

Robert H. en

Grado:

I dropped off my vehicle on a Sunday and I found it difficult because the main entrance was roped off and the other entrance required a code that I was only able to get by calling an emergency number. I received a bill the next day for an additional $144 because of the condition of the rented furniture pads. These pads, which are made from recycled garbage (per a statement on the packaging), were essentially starting to disintegrate after the move - from being stretched and from tape that had been used. I had been given no instructions (or wording in the contract) on how to return the pads but my assumption was to return it in any condition so it could be recycled again. This site made a calculated decision to charge an additional $144 because they didn’t want to clean up the back of the truck - they also charged an additional cleaning fee. In general, I would advise all customers to stay away from the use of these furniture pads because of the opportunity UHaul has to charge additional fees!

Mary R. en

Grado:

This location was great and the staff very friendly and professional. The only issue is that I placed my rental order at the uhaul location outside my neighborhood, yet had to travel 16 miles to pick up a truck. There were at least 5 other locations closer to me.

Christopher B. en

Grado:

Love you Michelle! Thank you for supporting us!! You surprised me and u are the best!! Chris

dean W. en

Grado:

Great customer service, explained insurance well, only took 10 minutes to get truck

Sarah D. en

Grado:

El cliente no dejó un comentario.

julie R. en

Grado:

El cliente no dejó un comentario.

Daniel B. en

Grado:

El cliente no dejó un comentario.

Amin H. en

Grado:

El cliente no dejó un comentario.

Terry R. en

Grado:

Outstanding service. Michelle was great to work with. Clean office. Very clean truck.

Andrea B. en

Grado:

El cliente no dejó un comentario.

Gary F. en

Grado:

We made our reservation on phone via national phone service and they gave us truck that was already rented and nothing else available. The lady at the site went out of her way to try and correct things and got us a truck

Roberta F. en

Grado:

We had hoped to pick up the vehicle at a closer location, but it worked out fine.

Sheng T. en

Grado:

To rent the truck online was such a bad experience. I had to cancel my first order because a guy from the location Good Hope street (Milwaukee, WI) left a voice message with the incorrect date and location. I try to call back and waited on the phone for 30 mins, but no one picked up. I decided to cancel it and reorder my rental. On my second attempt, there was no real issue.

Michael K. en

Grado:

I was extremely happy with this location. Very clean vehicle, prompt billing early the next morning. I will rent from them again.

David B. en

Grado:

Helpful Customer Care, reasonable rates, thank you!

Charles S. en

Grado:

19.00 misleading cost to high after done otherwise everything was fine

Eric W. en

Grado:

Great customer service

Julie M. en

Grado:

The pickup point does not have anyone that knows the equipment. Which if you never used it before you are winging it. You should let people know before you schedule this place. Luckily I watched every video and I have pulled other trailer before.

KATE F. en

Grado:

Everyone at the Mequon location is great! I am a repeat customer and have rented storage units there too, wonderful customer service!

Jane C. en

Grado:

Very smooth rental, very efficient. We left our dolly on the truck & were called to let us know so we could retrieve it. I would definitely recommend this location for U-Haul rental. Thank you!

debbie M. en

Grado:

El cliente no dejó un comentario.

TOM M. en

Grado:

Perfect again thank you!!

jim S. en

Grado:

El cliente no dejó un comentario.

TOM M. en

Grado:

El cliente no dejó un comentario.

daniel J. en

Grado:

Very cool location, very clean and professional and cordial. Thanks!

nathan N. en

Grado:

El cliente no dejó un comentario.

Susan C. en

Grado:

I love Nikki! She’s awesome! I’ve worked with her several times. Sue Cattey

david N. en

Grado:

El cliente no dejó un comentario.

Priscilla M. en

Grado:

El cliente no dejó un comentario.

David S. en

Grado:

Thanks for the help in a successful weekend move at the last moment!

Sally H. en

Grado:

El cliente no dejó un comentario.

michael S. en

Grado:

El cliente no dejó un comentario.

Richard O. en

Grado:

El cliente no dejó un comentario.

PATRICK H. en

Grado:

El cliente no dejó un comentario.

Ayo O. en

Grado:

Key-dropbox location was not clearly described.

Steven P. en

Grado:

Your are great right now. Your customer service is paramount .

david G. en

Grado:

Professional and articulate - great service skill sets. They are the only UHaul shop we would ever use.

Michael S. en

Grado:

El cliente no dejó un comentario.