Comentarios del cliente para Meineke Car Care

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Meineke Car Care

Grado total:

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brandon H. en

Grado:

The recorded mileage uhaul had for the truck was incorrect when I picked it up using the uhaul app and key lock box. I did not find out until after I dropped it off in glenside. I took photos of the mileage and gas before leaving so a big problem was resolved when I dropped it off in glenside. I drove the vehicle less than 75 miles but when I returned it uhaul recorded my mileage as 644 miles. The location in glenside was great about handling the issue but in my opinion this should have never happened to begin with. Had I not took photos of the mileage before starting my trip I would not have had any way to prove to uhaul I did not drive 644 miles (other than it is kind of impossible to drive 644 miles in 5 1/2 hours.

William A. en

Grado:

I would never recommend uhaul to anyone. I reserved my uhaul online as a one way and when I received my receipt online after I picked up and got home it said in town return to same location, which was 55 miles away. No one at uhaul was willing to help . Very diseatful.

Peter S. en

Grado:

El cliente no dejó un comentario.

POLLY F. en

Grado:

El cliente no dejó un comentario.

Peter T. en

Grado:

El cliente no dejó un comentario.

Peter T. en

Grado:

El cliente no dejó un comentario.

Peter T. en

Grado:

Quick and easy the 3 times I used it...

marian S. en

Grado:

Ben was great to work with during rental process.

Anabella W. en

Grado:

El cliente no dejó un comentario.

Diwakar G. en

Grado:

El cliente no dejó un comentario.

Tyson D. en

Grado:

I had an issue mid-trip when the vehicle rented didnt have the clearance to fit the item I rented it for. I called the main line and waited 18 mins before getting someone. I was transferred and waited another 15mins only to be transferred to the wrong state. It was not only embarrassing, but a costly waste of my time and my customers time. Needless to say, I paid $243 dollars without getting done what I needed to. I have rented a bunch of times this year and it has been great, but the one time I had a major issue I was left hanging. I will consider other options for my next trip, which will be Monday.

Jeffrey Z. en

Grado:

El cliente no dejó un comentario.

Kara S. en

Grado:

Extremely difficult to use the online system, took 30 min to get into car

Mark Z. en

Grado:

They charged me for coverage I did not ask for. They also did not give me the moving blankets I requested and paid for.

KARL Z. en

Grado:

El cliente no dejó un comentario.

Alex S. en

Grado:

They guy at the desk was initially not going to help me. He stated, " I do not do the Uhauls." I then explained to him that my paperwork stated I had to return it to this location. He said he would call someone. I explained that there was a number on my paperwork that I could call. I called the number and it rang to the guy in front of me that did not "do the uhauls." He then proceeded to take my paperwork and ended up documenting that the truck was returned 2 hours later and I have been charged for an extra day. I then attempted to dispute this and attached a picture of my phone log, specifically showing the above phone call that I made and the time was right at my required return time. I am very frustrated with this and should not have been charged any additional charges.

Warren Z. en

Grado:

We rented the truck in VA on Friday. We drove to PA on Saturday. We arrived after this location had already closed. Even though we returned the truck on Saturday night, we got a charge for an extra day because we were reported as returning the truck on Monday. When I got the email with the extra charge, there was an email address that I was to direct any questions to. I have emailed that address twice trying to get our money back. I have not gotten a response in 10 days. Today I tried the 1-800- Go-Uhaul number. After waiting on hold for 10 minutes listening to very loud musak, I gave up. I am extremely dissatisfied with U-Haul at this point. I am going to dispute the charge with my credit card company. I don't see any other way to resolve this.

Peter T. en

Grado:

very good service... quick and easy!!!

Luis R. en

Grado:

El cliente no dejó un comentario.