Comentarios de los clientes para McNamara Towing & Transport

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de McNamara Towing & Transport

Clasificación general:

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PATRICE S.
Clasificación:

Great experience. Truck ready; staff clear on roles and touch less experience. Very fast and helpful.

Steve D.
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El cliente no dejó un comentario.

ANDREW C.
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It was great and helpful thank you!

Lori E.
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Very accomidating for a sunday. Close to home and very friendly

Patricia M.
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Quick and easy dropoff.

CHRISTOPHER B.
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El cliente no dejó un comentario.

ROBERT K.
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El cliente no dejó un comentario.

Steve D.
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El cliente no dejó un comentario.

Matthew E.
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El cliente no dejó un comentario.

Bob H.
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El cliente no dejó un comentario.

LYNN T.
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Jason was very helpful and patient. Very much appreciate his help.

John S.
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El cliente no dejó un comentario.

SUSAN M.
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El cliente no dejó un comentario.

kyle W.
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El cliente no dejó un comentario.

JOHN H.
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El cliente no dejó un comentario.

Jeffrey R.
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Friendly staff made picking up the trailer a breeze.

Tina J.
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El cliente no dejó un comentario.

carol D.
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It was completely a touchless process to rent the truck. Everything was completed through the UHAUL phone app. The truck itself was fine.. it had some outside damage, but nothing serious.

PATRICK H.
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El cliente no dejó un comentario.

Peggy D.
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El cliente no dejó un comentario.

Julian L.
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This is a great location, used it many times, with honest operators; unlike certain U-Haul locations, in Crestwood!!! Highly recommend; keep up the good work guys!

GARY T.
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Always a fast and flawless experience renting from this location.

joe R.
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Keep doing what you are doing ! Great experience, will rent from them again!!!!!!

Aaron W.
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El cliente no dejó un comentario.

Brian K.
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Excellent same day service!

Richard H.
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El cliente no dejó un comentario.

CHERYL A.
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El cliente no dejó un comentario.

SUZANNE K.
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Everything was great !

ERIC F.
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El cliente no dejó un comentario.

TIM L.
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El cliente no dejó un comentario.

Marissa S.
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The front desk is always pleasant!

jim W.
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Great experience and will definitely be back to this location. Personnel on site to assist which is a huge plus when renting U-Haul equipment. Friendly, helpful, great experience.

Dennis H.
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El cliente no dejó un comentario.

Jerry C.
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Online truck return improved

Steven R.
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Interior of truck was dirty and uninviting. Great people at the site!!!

STEVEN K.
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We had a great experience they were very friendly and helpful

POOYA A.
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El cliente no dejó un comentario.

DONALD S.
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They were friendly and helped me load the dolly into my vehicle without asking.

paul K.
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El cliente no dejó un comentario.

JEFF B.
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El cliente no dejó un comentario.

Thomas W.
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The online process was amazing. I expected to have to wait on the guy to open, but then saw the directions to get the key. Cool.

Berry P.
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It's a difficult place to get into to pick up a trailer.

Kimberly H.
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Very friendly and nice

Kenny W.
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El cliente no dejó un comentario.

W John S.
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The U-Haul online self pickup system did not work. I pre-registered online before the pickup date. The pickup system repeatedly made me redo things I had done. I could not get the lock box code for the key. I called the help line, and after a long period of having me redo things again, she agreed she could not work it out and transferred me to another line. I waited a long time on that line but it never answered. After an hour or so, someone from the facility arrived. He got the key from the box, sat down at the U-Haul system and printed my paperwork which was all in his system. I Really should not downgrade the facility because the problem was entirely with the U-Haul self pickup system. I won't be using it again.

JORDAN B.
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El cliente no dejó un comentario.

Shanice N.
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El cliente no dejó un comentario.

Codie I.
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El cliente no dejó un comentario.

Michael B.
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El cliente no dejó un comentario.

Sanin F.
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Top notch service

Arthur S.
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El cliente no dejó un comentario.

Arthur S.
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El cliente no dejó un comentario.

Pavel Z.
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El cliente no dejó un comentario.

Julian L.
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Not much to improve! Friendly, quick, efficient and honest service, unlike certain Uhaul on Watson! Would recommend, and will be using again.

Steven B.
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El cliente no dejó un comentario.

Fred L.
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El cliente no dejó un comentario.

Rise W.
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El cliente no dejó un comentario.

Cynthia S.
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El cliente no dejó un comentario.

SAMUEL C.
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El cliente no dejó un comentario.

HARRY H.
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El cliente no dejó un comentario.

Tom W.
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Excellent and knowledgeable staff. Very efficient

Tyler S.
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The location was supposed to open at 10 but no one showed up until 1015. Took over an hour to get keys. Just unorganized and very untimely.

Lawrence S.
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They are a very small U Haul facility. Their main businesses are as an impound facility and a towing business. UHaul appears to be a tiny part of their reason for being. They attached a 6'x12' trailer to my small pickup truck, which I found out was not recommended by the UHaul dealer I dropped off the trailer at. In all fairness they did not know how heavy our load would be, but it almost pulled the bumper hitch and the bumper off my truck (due to excessive swawing).

Samuel C.
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El cliente no dejó un comentario.

Adam F.
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My truck mileage was off by over 2k miles and gas was listed as full even though it was quarter full. This all made for a very complicated check-in/out process. Also cargo area was not clean, only had 10 of the 12 moving blankets and the dolly was untied rolling around. Seems like nobody checked the truck in correctly at this location.

VICKY A.
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El cliente no dejó un comentario.

chris B.
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El cliente no dejó un comentario.

Jennifer M.
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If they had moving supplies like boxes and tape that would be helpful

Richard I.
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Maybe a bigger office?

Raymond S.
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didnt have product ready. Gave to another customer. Sent me to different location

TONYA P.
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Just let the customer know ,Ifyou over fill the gas tank, you will not be rememburst.

James H.
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Great location to rent from.

DON W.
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El cliente no dejó un comentario.

Peter L.
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El cliente no dejó un comentario.

Thomas M.
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El cliente no dejó un comentario.

JOHN H.
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This was aabout as seamless and hassle free a rental as one could possibly expect. I checked availability by phone, went in and finalized the rental, and returned the truck to the same location. Everyone was friendly, and efficient. A word to the wise: unless you need to return after hours, forget about using an app, and pick up your phone. It's far, far less trouble. Thanks McNamara!

ANNISHA J.
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Everyone was super nice and it was so quick to get the rental and go! Thanks so much

ANTHONY B.
Clasificación:

El cliente no dejó un comentario.

John S.
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El cliente no dejó un comentario.

David H.
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El cliente no dejó un comentario.

JO-ANNE R.
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El cliente no dejó un comentario.

James R.
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The entire online process is a mess, from booking to attempted mobile device check out. Booking with a mobile device is a no go, not set up for use. The pick up process failed and I used a representative at the location.

Patricia B.
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El cliente no dejó un comentario.

rich H.
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El cliente no dejó un comentario.

Ryan M.
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I didn't see any opportunities this time.

Dianna H.
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The truck was clean but the ride was extremely bouncy. Couldn't drive very fast or would bounce up and hit head on hood. We returned after hours and there was a code box for keys but we weren't given a code. We called 800UHAUL and were on hold for 30 minutes. Finally we gave up and put the keys through the mail slot in office door.

Michelle M.
Clasificación:

Brittany and Ashley could not have been more helpful. They made the whole process absolutely seamless. I am so happy I went through McNamara!

Ron S.
Clasificación:

the location was fine but for some reason the drop off location listed for my order on the app and paperwork no longer has a contract with UHaul. So it totally screwed my drop off because I couldnt get the code for the drop box when I did an after hours return. The confusion with keeping them in the system made most of my experience with this rental tortured and miserable. It's UHaul's fault, not the place where I picked up the truck

RONAK S.
Clasificación:

Great service, and easy rental.

stephen H.
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no problems these guys were very efficient and friendly

Robyn B.
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Staff was very efficient and check in went smoothly!!

Patrick B.
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I dropped off the keys and they emailed a receipt. Never got out of their chairs.

DAVID M.
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I was told at the time of reservation I would be renting a 10Ft truck without a doubt. They gave that truck to someone else and was given a 15ft. I was not informed on where that pick up would be and drove around to try to find it. I wasted over an hour. That was not communicated to me about the location. It took over an hour to make the reservation because the uhaul computer system did not work correctly. I needed to uploaded my divers license photo in order to make the reservation - again the uhaul rep could not make this work correctly and was on the phone with tech support. This is the worse rental experience I have ever had. I demand a partial refund for an extremely expensive 2 day rental. The truck was terrible.

Darrell M.
Clasificación:

Two things... first, the office was antiquated at best. Second, and most important, I was charged $25 for not folding the packing blankets I rented for $10 without EVER being warned about the surcharge for not folding. I called to voice my concern at is was met with apathy and no action to address my concern. The location said it was U-Haul's policy to charge that absurd fee.

Glennon C.
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El cliente no dejó un comentario.

Barbara C.
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All personnel were friendly and professional. Outstanding customer service! Prices and equipment exceeded expectations.

Randy W.
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El cliente no dejó un comentario.

Sarah U.
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Driving instructions, tips

Kathleen F.
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AWESOME customer service. Quick and efficient check out! THANK-YOU:)

jorge S.
Clasificación:

Excellent service !

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